Audi Brookline

An excellent service experience. On time, efficient, and Luis was a pleasure to deal with. On time, efficient, and Luis was a pleasure to deal with. More

Rodrigo was great. We walked in and he helped me through the process of buying a vehicle from out of state with cash. Highly recommend Audi or Brookline for a hassle fr We walked in and he helped me through the process of buying a vehicle from out of state with cash. Highly recommend Audi or Brookline for a hassle free car buying experience. The coffee is also hot and plentiful More

Car has been good but recent service unsatisfactory! Gas on loaner car at warning level and communication poor! Gas on loaner car at warning level and communication poor! More

This dealership has declined dramatically since Herb Chambers took over. Expensive, horrible customer service; arrogant. Chambers took over. Expensive, horrible customer service; arrogant. More

Went to Audi Brookline for 30k mi service, had not been since 2020 when they were just completing their huge renovation. Location is gorgeous, clean + bright. I had a bad exp. in 2020, this time more than since 2020 when they were just completing their huge renovation. Location is gorgeous, clean + bright. I had a bad exp. in 2020, this time more than made up for it. I was checked in promptly, even though I arrived a little late, I was updated throughout the service and Kervens went above and beyond to accommodate me needing a private space to take a work call + finding me a phone charger. I also received a video of my service showing underneath the car and what was found while I waited. I also had the option of a loaner car which I didn’t end up needing as the service was completed in a reasonable amount of time. Great exp. all around, they’ve ironed out the kinks and are running a VERY efficient shop, even washed the car and my interior mats! More

Ahmed was a gentleman and professional. He walked me through the functions of the Q5. No high pressure sales. I would recommend Audi Brookline to anyone looking for an Audi. He walked me through the functions of the Q5. No high pressure sales. I would recommend Audi Brookline to anyone looking for an Audi. More

The dealership and Kevin in particular were very responsive and professional. The sales and new car pickup process was vey easy and hassle free. responsive and professional. The sales and new car pickup process was vey easy and hassle free. More

We have been customers of Brookline Audi for more than fifteen years. The sales team is outstanding, but it is the service staff that keeps us coming back. Luis is the latest outstanding service rep who w fifteen years. The sales team is outstanding, but it is the service staff that keeps us coming back. Luis is the latest outstanding service rep who we have dealt with, and we truly appreciate the fact that he has come to know us and our vehicles. He works with us to develop a cost-effective strategy to keep our cars safe and running well. This visit, we brought in my wife's SQ5 for an oil change and its 50k service. The work was done quickly, we were informed of the progress during the day, and delivery of the car was scheduled when it was convenient for us. And picking up a cleaned car that runs smoothly and has been thoroughly checked is the best way to end a service visit. More

Excellent service! Louis took care my warranty repair with Excellent communication. Highly recommend this dealership if you need any car service. Louis took care my warranty repair with Excellent communication. Highly recommend this dealership if you need any car service. More

Always great service and enjoyable staff. The pandemic has made things harder and Audi Brookline steps up. The pandemic has made things harder and Audi Brookline steps up. More