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Audi Brookline

Brookline, MA

4.8
797 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 797 reviews

November 28, 2022

Beautiful dealership and very professional staff kept me informed every step of the way and pricing was very fair More

by Heidi & Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Audi Brookline responded

Thank you for the kind comments! We appreciate you trusting the Audi Brookline team with your business and hope we have the opportunity to work with you again in the future!

November 25, 2022

My experience with Silvio was streamlined and flawless. From start to finish everything went great! Highly recommend seeing him for your next Audi. More

by JN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Silvio Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 28, 2022 -

Audi Brookline responded

Thank you for rating Silvio and Audi Brookline five stars! We look forward to seeing you for your next Audi purchase and hope you love your new ride!

November 25, 2022

I’ve had great experiences with this dealership. I bought my A4 there and have returned for regular servicing. Luis has been my service rep and it’s consistently a pleasure to work with him, he’s ve More

by dhuszar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez - 5 stars!
Nov 28, 2022 -

Audi Brookline responded

Thank you for taking the time to leave us with such a great five-star review! Luis and the team are happy you feel confident bringing your Audi A4 for service at Audi Brookline! We look forward to seeing you again!

November 22, 2022

Really great experience, friendly and helpful staff, very accommodating and knowledgeable, made the process very painless! More

by Joe
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrigo Bastos
Nov 23, 2022 -

Audi Brookline responded

Thank you for trusting the Audi Brookline team with your business, Joe! We appreciate the kind feedback and hope we have the opportunity to work with you again in the future!

November 19, 2022

Always a disappointment. From the minute I walked in for oil change to finding plastic bottles left in my car. More

by Farnaz
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
David Gomes
2.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2022 -

Audi Brookline responded

Thank you for taking the time to leave us a review. We're truly disappointed to hear about this experience and will make sure it gets looked into with our team. If you have any additional feedback you'd like to share, please feel free to contact me directly. Thanks again, Timothy Veiga - General Manager - tveiga@herbchambers.com

November 15, 2022

Convenient, responsive and we were able to work out a new lease deal we were happy with. It was our third or fourth More

by Jcronin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Audi Brookline responded

Thank you for trusting the Audi Brookline team with your business! We appreciate your kind feedback and look forward to seeing you next time!

November 14, 2022

Have bought 3 cars from dealer. Sales were seamless. Patient and low key. Plus very responsive. Outstanding service department bends over backward to accommodate my schedule and nee More

by sgsimon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gerald Berg.
Nov 15, 2022 -

Audi Brookline responded

It's so amazing to hear how much you enjoy visiting our service center! It means a lot to us to be your go-to resource for sales and service, and we look forward to assisting you again! Thank you! - Audi Brookline

November 13, 2022

Great service by everyone involved. Friendly, efficient, very helpful. Luis was excellent and took great care of me and my car. More

by baruch.krauss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 15, 2022 -

Audi Brookline responded

Luis and our team are happy to help, Baruch! Thank you for coming to Audi Brookline!

November 11, 2022

Visited the dealership unscheduled with a tire pressure warning light on. Service agent Luis Gonzalez was helpful, professional and focused on solving the problem as well as getting a recalll addressed an More

by Tony Morris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzales (so?)
Nov 11, 2022 -

Audi Brookline responded

Thank you for sharing your service experience working with Luis! We're so happy that he was able to address your issues. We hope you share your experience with friends and family, Tony! -Audi Brookline

November 07, 2022

State of the art facility and great sales representatives. It was a pleasure doing business there. More

by Andrew02067
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ahmad
Nov 08, 2022 -

Audi Brookline responded

We appreciate you trusting the Audi Brookline team with your business, Andrew, and hope we have the opportunity to work with you again in the future!

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