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Audi Brookline

Brookline, MA

4.8
795 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 795 reviews

December 07, 2022

People super nice and efficient But terribly expensive service but really warm intelligent nice staff Thank you Judith More

by Judithgurewich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 08, 2022 -

Audi Brookline responded

Thank you, Judith! We are happy that you feel confident coming to the Audi Brookline service center!

December 05, 2022

I was very impressed on my first service visit with the professional and courteous approach to my issue. It was resolved perfectly on time after an overnight stay, and I was even offered an Uber ride home More

by Doc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens in service department gets 5 stars
Dec 06, 2022 -

Audi Brookline responded

Thank you for sharing your experience! We're so glad our team was able to resolve your issue and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - Audi Brookline

December 04, 2022

Very good Ahmad was very? helpful wit our lease We still will need more help with this new car More

by raneirotti
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ahmad Naeem
Dec 06, 2022 -

Audi Brookline responded

Thank you for the kind review! Please don't hesitate to reach out directly if Ahmad & the team can be of further assistance!

December 02, 2022

Everyone was so helpful! I definitely recommend getting a car from them! Thank you guys again. More

by Rmm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmad Naeem
Dec 02, 2022 -

Audi Brookline responded

Thank you for choosing Audi Brookline! We look forward to seeing you next time!

December 01, 2022

Great and efficient dealer that has modernized their service a lot over the past 2 years. More

by Claudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Dec 02, 2022 -

Audi Brookline responded

Thank you for trusting the Audi Brookline team with your business, Claudio! We appreciate the kind feedback and look forward to your next visit!

December 01, 2022

Every one was curtious and helpful i was given a loaner my car was returned washed More

by Bruno Papabvc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2022 -

Audi Brookline responded

Thank you for sharing your review, Bruno! We look forward to seeing you next time at Audi Brookline!

November 30, 2022

Outstanding service department! Kervens is a gem. Good communication and explanation for all service related items. More

by Tcorcoran140
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kervens
Dec 01, 2022 -

Audi Brookline responded

Thanks for the five stars! We're glad to hear that your visit with us here at Audi Brookline was such a positive one. We hope to see you back!

November 30, 2022

Very smooth process to have our car serviced. Luis is terrific. He even sent an Uber to make pickup easy. More

by Anon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Dec 01, 2022 -

Audi Brookline responded

Your feedback is great to hear! Thank you for coming to Audi Brookline! We'll see you next time!

November 28, 2022

Beautiful dealership and very professional staff kept me informed every step of the way and pricing was very fair More

by Heidi & Jay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 29, 2022 -

Audi Brookline responded

Thank you for the kind comments! We appreciate you trusting the Audi Brookline team with your business and hope we have the opportunity to work with you again in the future!

November 25, 2022

I’ve had great experiences with this dealership. I bought my A4 there and have returned for regular servicing. Luis has been my service rep and it’s consistently a pleasure to work with him, he’s ve More

by dhuszar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Gonzalez - 5 stars!
Nov 28, 2022 -

Audi Brookline responded

Thank you for taking the time to leave us with such a great five-star review! Luis and the team are happy you feel confident bringing your Audi A4 for service at Audi Brookline! We look forward to seeing you again!

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