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Audi Brookline

Brookline, MA

Overview
Employees
Reviews
Vehicles
4.8
843 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 843 reviews

February 09, 2025

I will say at first I was shocked & surprised of the price hike for brakes compared to the Westwood location but thanks to Kenneth from Service he handled my disbelief well & he didn't give up on me he More

by German Europe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth
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Feb 10, 2025 -

Audi Brookline responded

We're glad to hear that Kenneth and the team at Audi Brookline were able to address your concerns and honor a previous quote. We appreciate your business and are happy we could provide you with a satisfactory solution!

February 07, 2025

Great communication and access to a loaner alleviated my concerns. Jeff was great to work with. More

by Matt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Audi Brookline responded

Hi Matt! Thank you for your kind words! We're glad to hear that great communication and access to a loaner helped ease your concerns at Audi Brookline. Jeff will be happy to know you had a positive experience working with him.

February 07, 2025

Ujwal (UJ) was a great professional who took tome to explain all my options when look at a used.Q5e. Gave me financing options, answered all my questions and was very thorough in making sure I had al More

by Acorn1958
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ujwal Khadgi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Walsh Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 08, 2025 -

Audi Brookline responded

Hi Acorn! Thank you for sharing your experience with Ujwal at Audi Brookline! We're glad to hear he provided thorough and low-pressure assistance during your visit. We hope you'll consider us again in the future, and we'll be ready to help when you're ready!

February 05, 2025

I negotiated the deal through email. The dealer provided a competitive offer. Manuel is very kind and helpful, the final transaction was smooth. Highly recommended for your next new Audi More

by waterfall_zhang
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Manny Rios Alers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 06, 2025 -

Audi Brookline responded

We're delighted to hear that Manuel and the team at Audi Brookline provided a smooth transaction and competitive offer. Thank you for recommending us, we hope you enjoy your new Audi!

February 04, 2025

Fast, competent, personable service. Kenny was a true professional. Top tier. Knowledgeable. Helpful. Inspired confidence. More

by Parker Griffey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenny
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Feb 05, 2025 -

Audi Brookline responded

Hi Parker! We're delighted to hear that Kenny provided you with top-tier service at Audi Brookline. Thanks for sharing your experience!

January 29, 2025

Jeff was great. He provided Solid customer service when I needed my Audi Q5 hybrid serviced. More

by costa.belezos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeffrey
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Jan 29, 2025 -

Audi Brookline responded

We're glad to hear it! Thank you so much for the five-star rating! – Audi Brookline

January 29, 2025

Dealing with Chris Garvon on our last 6 or 7 Audi. Always an easy but flexible negotiation. Car is ready on time and sparkling! More

by Bil
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 29, 2025 -

Audi Brookline responded

Thank you for your continued trust in Audi Brookline! We're delighted to hear that Chris Garvon consistently provides a smooth and flexible experience. Enjoy your sparkling new ride!

January 27, 2025

Ken was great to work with on a few repairs needed. He helped utilize my CNA warranty. Great service by Ken and Audi More

by GD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken
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Jan 27, 2025 -

Audi Brookline responded

We're delighted to hear that Ken provided excellent service during your recent visit here at Audi Brookline. Thank you for sharing your experience, and please don't hesitate to reach out if we can assist you again in the future!

January 25, 2025

They were very professional and thorough. They kept me informed during the whole process. I give them an A rating. More

by bp284
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kervens from service
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Jan 27, 2025 -

Audi Brookline responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Audi Brookline provided a professional and thorough experience. We appreciate your A rating and look forward to serving you again in the future!

January 24, 2025

I recently brought in my Q5 for the recommended 40k miles service with a missing rear windshield wiper issue to Brookline Audi. It took all day to complete my service but my Service Advisor Kenneth was able More

by Alan12888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kenneth Meltzer
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Jan 25, 2025 -

Audi Brookline responded

Hi Alan! We're delighted to hear that Kenneth and the Audi Brookline team provided excellent service for your Audi Q5. We appreciate your patience during the process and are glad you had a positive experience with us! Safe travels ahead!

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