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Audi Brookline

Brookline, MA

4.8
795 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 795 reviews

March 10, 2023

Excellent customer service EVERY, single time! Great, professional people. Honest, reliable, quick service! Chris Garvin is an asset to this dealership. He is honest, dependable and consistent. Ve More

by mjborelli20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2023 -

Audi Brookline responded

Thank you for the kind review! Chris & the team are truly honored to receive your support and look forward to your next visit here at Audi Brookline!

March 07, 2023

Wonderfully attentive and fast service department. Very satisfied with this dealer. Special thanks to Kervins Noa. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervins. Five stars
Mar 08, 2023 -

Audi Brookline responded

We're so happy to hear this, David! Thanks for trusting Kervins & the Audi Brookline team with your vehicle's service needs. We look forward to seeing you next time!

March 07, 2023

Brought car for service and all known issues were resolved in a timely manner. While diagnosing my concerns other items were also found and corrected While constantly updated on status via text mess More

by Aakoumianakis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kramer
Mar 08, 2023 -

Audi Brookline responded

Thank you for sharing your experience! We appreciate you trusting the Audi Brookline team with your vehicle and hope we have the opportunity to serve you again in the future. Take care!

March 03, 2023

We had a great experience with their service. Great quality and fast. They also provided video from the technician describing the details of service. Also I’d would like to recognize superb work More

by Anton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Mar 06, 2023 -

Audi Brookline responded

Anton, thank you so much for the fantastic feedback about your recent visit here at Audi Brookline! Kervens & the team appreciate your support and look forward to serving you again in the future!

March 02, 2023

Bill was exceptional to work with! Honest, straightforward, and flexible around what our Q7 needed and the impact it would have on our family. I look forward to working with him again More

by JakeDickerhoff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Kramer
Mar 03, 2023 -

Audi Brookline responded

Thank you for your review, Jake! We're so happy that Bill was able to assist during your recent visit! -Audi Brookline

February 28, 2023

I came in told salesman(Felix) what I wanted to buy and within 30 minutes I purchased a car. I visited plenty of Audi dealers and none of them was I able to get a good price. I would like to thank the Audi More

by Peter Ferreira
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethaney Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Audi Brookline responded

Thank you for leaving Felix this five-star review, Peter! It means so much to us that your visit resulted in a new car! We love to see customers go home with the perfect vehicle and look forward to your next visit! - Audi Brookline

February 27, 2023

Wonderful service department. They go above and beyond to help customers. I have always had the best experience when having my car serviced. More

by Gemgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
Mar 01, 2023 -

Audi Brookline responded

Thank you for your excellent review! We hope you trust our team for all of your service needs! -Audi Brookline

February 26, 2023

William was my service rep, He went above and beyond to solve my problem with the tow hitch. More

by Geoff
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William
Mar 01, 2023 -

Audi Brookline responded

Geoff, thanks for taking a moment to share this with us. We're glad William could help you out with the tow hitch, and he--and our team--is here if you have any other needs. Thank you for coming to Audi Brookline!

Mar 01, 2023 -

Audi Brookline responded

Geoff, thanks for taking a moment to share this with us. We're glad William could help you out with the tow hitch, and he--and our team--is here if you have any other needs. Thank you for coming to Audi Brookline!

February 25, 2023

Overall excellent. Su was good and the sales manager, Steve, excellent. F & I guys were efficient and respectful. More

by rob.stearns
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Fernandez, Su Dong
Feb 28, 2023 -

Audi Brookline responded

Rob, thanks so much for taking the time to leave Audi Brookline a review. We're glad Su, Steve, and the team could assist and provide top notch customer service!

February 15, 2023

They were able to complete what was supposed to be a 2 day recall in a morning. Great service and quick! More

by Jan.W
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aram 5 stars!
Feb 16, 2023 -

Audi Brookline responded

It was our privilege to serve you, Jan! Please don't hesitate to reach out if we can assist you with any future automotive needs! - The Audi Brookline Team

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