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Audi Brookline

Brookline, MA

Overview
Employees
Reviews
Vehicles
4.8
856 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 856 reviews

June 23, 2023

Great attentive service. Knowledgeable reps That’s all I have to say but I need 15 words More

by Philsalis
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 26, 2023 -

Audi Brookline responded

Thank you for leaving Audi Brookline five stars, Phil! We look forward to seeing you again!

June 22, 2023

I have bought three cars from Audi Brookline, 2 for me and one for my mom and if my dad still wants to drive when his lease ends I'll buy another for him! They are excellent and have taken amazing care of More

by Local
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis from service
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Jun 23, 2023 -

Audi Brookline responded

Thank you for the amazing review! We're so glad to hear that you and your family have had such a positive experience with Audi Brookline. Our team is committed to providing excellent service, and we appreciate your loyalty. Drive safely, and we look forward to serving you again in the future!

June 21, 2023

REALLY NICE PEOPLE; EFFICIENT, COMPLETE AND VERY COMPETENT. ALL THE EXPECTED COMFORT IN THE FACILITY. PLUS THEIR SHUTTLE SERVICE IS SUPERB More

by Doc
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
KERVENS
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Jun 23, 2023 -

Audi Brookline responded

Thanks for the awesome review, Doc! We're glad to hear that you had a great experience with our team at Audi Brookline. We appreciate your kind words and hope to see you again soon. Drive safely!

June 21, 2023

Did what they promised and when they promised. Very professional staff. Video review was a nice surprise. More

by drichman68
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
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Jun 23, 2023 -

Audi Brookline responded

We're so glad to hear that you had a positive experience with our professional staff at Audi Brookline! Thank you for taking the time to leave us a great review. We hope to see you again in the future!

June 20, 2023

I came in unexpectedly on somewhat of an emergency, and was taken in immediately. Bill Kramer took great care of me and I had an excellent experience overall More

by ddh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kramer
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Jun 21, 2023 -

Audi Brookline responded

We're so glad we could assist you in your time of need, and that Bill provided excellent care during your visit. Thank you for the great review!

June 17, 2023

Ahmad was excellent. Very knowledgeable and transparent throughout the process. He answered any questions and made sure we had a smooth process when picking up the car. More

by rtrapilo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 19, 2023 -

Audi Brookline responded

Ahmad is a real rockstar! We're so glad he could provide you with such excellent service and make your car-buying process smooth. Thank you for choosing Audi Brookline, and enjoy your new ride!

June 17, 2023

Quick service. Consultant was knowledgeable and very forthright. Environment was pleasant. Excellent place to patronize. More

by tilghman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
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Jun 20, 2023 -

Audi Brookline responded

We're so glad to hear that you had a quick and pleasant experience at Audi Brookline! Our team takes pride in providing knowledgeable service and we appreciate your kind words. Thank you for choosing us, and we hope to see you again soon!

June 14, 2023

On time, efficient, kept me posted the entire time. Appreciated the service video at the end of the appointment More

by Nicole.oconnor44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
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Jun 15, 2023 -

Audi Brookline responded

Thank you for the positive feedback about your experience, Nicole! We appreciate you trusting the Audi Brookline team with your vehicle and hope we have the opportunity to serve you again in the future!

June 11, 2023

Fantastic service by Luis. Had a lengthy and complicated review and i was always informed… TERRIFIC. More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 13, 2023 -

Audi Brookline responded

We appreciate the wonderful feedback! It's great to know that you were kept informed throughout your experience and we hope you won't hesitate to reach out if Luis & the team can be of service again in the future. Take care! - Audi Brookline

June 01, 2023

Great experience buying a new Audi from Herb Chambers Audi in Brookline. Easy transaction from start to finish! More

by brianrichardhyde
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethaney Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Naeem, Steve Veiga.
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Jun 05, 2023 -

Audi Brookline responded

We're glad to hear you had a great car-buying experience with Audi Brookline! We take pride in making each transaction as easy as possible for our customers and we're happy we succeeded this time. Thank you for choosing us to help you into your new Audi vehicle!

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