Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Audi Brookline

Brookline, MA

Overview
Employees
Reviews
Vehicles
4.8
794 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
Contact Dealership
View Awards

308 Boylston St Rt. 9

Brookline, MA

02445

Directions

By Type

Showing 794 reviews

June 21, 2023

Did what they promised and when they promised. Very professional staff. Video review was a nice surprise. More

by drichman68
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill
Report | Print
Jun 23, 2023 -

Audi Brookline responded

We're so glad to hear that you had a positive experience with our professional staff at Audi Brookline! Thank you for taking the time to leave us a great review. We hope to see you again in the future!

June 20, 2023

I came in unexpectedly on somewhat of an emergency, and was taken in immediately. Bill Kramer took great care of me and I had an excellent experience overall More

by ddh
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kramer
Report | Print
Jun 21, 2023 -

Audi Brookline responded

We're so glad we could assist you in your time of need, and that Bill provided excellent care during your visit. Thank you for the great review!

June 17, 2023

Quick service. Consultant was knowledgeable and very forthright. Environment was pleasant. Excellent place to patronize. More

by tilghman85
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
Report | Print
Jun 20, 2023 -

Audi Brookline responded

We're so glad to hear that you had a quick and pleasant experience at Audi Brookline! Our team takes pride in providing knowledgeable service and we appreciate your kind words. Thank you for choosing us, and we hope to see you again soon!

June 17, 2023

Ahmad was excellent. Very knowledgeable and transparent throughout the process. He answered any questions and made sure we had a smooth process when picking up the car. More

by rtrapilo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 19, 2023 -

Audi Brookline responded

Ahmad is a real rockstar! We're so glad he could provide you with such excellent service and make your car-buying process smooth. Thank you for choosing Audi Brookline, and enjoy your new ride!

June 14, 2023

On time, efficient, kept me posted the entire time. Appreciated the service video at the end of the appointment More

by Nicole.oconnor44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
Report | Print
Jun 15, 2023 -

Audi Brookline responded

Thank you for the positive feedback about your experience, Nicole! We appreciate you trusting the Audi Brookline team with your vehicle and hope we have the opportunity to serve you again in the future!

June 11, 2023

Fantastic service by Luis. Had a lengthy and complicated review and i was always informed… TERRIFIC. More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jun 13, 2023 -

Audi Brookline responded

We appreciate the wonderful feedback! It's great to know that you were kept informed throughout your experience and we hope you won't hesitate to reach out if Luis & the team can be of service again in the future. Take care! - Audi Brookline

June 01, 2023

This is a very welcoming dealership, with workers being wonderful. This place is kept nice and tidy. More

by cruzkarina71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah
Report | Print
Jun 05, 2023 -

Audi Brookline responded

Thank you for trusting Audi Brookline with your business! We appreciate your wonderful feedback and look forward to your next visit!

June 01, 2023

Great experience buying a new Audi from Herb Chambers Audi in Brookline. Easy transaction from start to finish! More

by brianrichardhyde
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethaney Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Naeem, Steve Veiga.
Report | Print
Jun 05, 2023 -

Audi Brookline responded

We're glad to hear you had a great car-buying experience with Audi Brookline! We take pride in making each transaction as easy as possible for our customers and we're happy we succeeded this time. Thank you for choosing us to help you into your new Audi vehicle!

May 31, 2023

Well organized systems, comfortable waiting area, no problems with service, and polite service representatives. Thanks. More

by Acolyte
Recommend Dealer
Yes
Employees Worked With
Luis
Report | Print
Jun 01, 2023 -

Audi Brookline responded

It makes us happy you enjoyed the visit! We hope to see you back for your next routine appointment! Thank you! - Audi Brookline

May 26, 2023

Great Service Representative ( Aramayis Grigoryan ) that goes above and beyond. Professional dealership where you get a review on what is done through video streamed with the technician explaining what was More

by shimon.sharon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan- Service Rep.
Report | Print
May 30, 2023 -

Audi Brookline responded

We're so happy Aramayis went above and beyond in providing excellent service during your visit to Audi Brookline! Our team takes pride in keeping our customers informed throughout the process and we're happy to have made that the case for you. Thank you for taking the time to share your positive experience with us! We hope to see you again!

1
...
19
20
21
...
80