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Audi Brookline

Brookline, MA

Overview
Employees
Reviews
Vehicles
4.8
794 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 794 reviews

August 07, 2023

The absolute best dealership for personalized service- sales, financing, easy to work with, car readiness & thinking of every detail to make it a stellar experience! More

by Judy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2023 -

Audi Brookline responded

Hey Judy, thank you for the 5-star rating! We're delighted to hear that you had a stellar experience with our team at Audi Brookline. We appreciate your feedback and shall see you next time. Have a great ride!

August 05, 2023

Excellent service from Kervens and the team. We had a broken door lock with parts delayed but they gave us a loaner in the meantime. Very friendly folks, service with a smile. More

by JackyN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
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Aug 07, 2023 -

Audi Brookline responded

Hi Jacky, it's great to know Kervens and the team at Audi Brookline were able to assist you during your time of need. We're always here with a smile! Thanks for sharing your experience.

August 04, 2023

I had gone there for a service call due to an unfortunate experience at another dealership. Needless to say, they have my business. More

by daviddavis212
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Kramer in Service...5 stars
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Aug 04, 2023 -

Audi Brookline responded

David, we're glad to have earned your trust and business here at Audi Brookline. We'll always be ready to provide top-notch service when you need it!

August 04, 2023

Great attention paid to solving a complicated engine problem on a 10 year old Audi. Nice people in service. Great mechanic on the shop. Impeccable loaner. It just took a bit long!! Weeks. But I am a lon More

by msalter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luiz
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Aug 07, 2023 -

Audi Brookline responded

We appreciate your patience and understanding as we worked to resolve the engine issue on your Audi. Our team at Audi Brookline is dedicated to providing top-notch service, even if it takes a bit longer than expected! We're glad you felt well taken care of during this process.

August 03, 2023

Excellent. Courteous efficient. Everything was done quickly. I was in and out on time and appreciated the car wash. More

by Mwitkin
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William
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Aug 03, 2023 -

Audi Brookline responded

We're glad to know you had an efficient and timely experience at Audi Brookline! Thanks for appreciating our service, including the car wash. We look forward to serving you again in the future.

August 02, 2023

Actually a nice experience. Sales staff knowledgeable but not pushy. Very fair and would definitely deal with again. More

by PistolP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Naeem
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Aug 03, 2023 -

Audi Brookline responded

We're glad to know you had a positive experience with our sales staff at Audi Brookline. We strive for fairness and knowledge in all we do, so it's great to see that reflected in your visit! Looking forward to seeing you again in the future!

August 01, 2023

From the first contact who was Bethany. To Tyler who set me up with Manuel my salesman. Everyone was very professional and made this an easy transaction. Charlie who delivered my q8 was s More

by Slow1050
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethaney Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Rios Alers
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2023 -

Audi Brookline responded

We're so glad to know that our team at Audi Brookline made your car buying experience smooth and easy. Your recommendation means a lot to us! Enjoy your new Q8, we'll be here if you need anything in the future.

July 29, 2023

I shopped five other Audi locations during my search. The level of professionalism, transparency, and customer service from Steven and Manny here was unmatched! They made this irritating process seamless More

by Dmkodra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fine
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Rios Alers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Audi Brookline responded

Thank you for the 5-star rating! We're glad to hear that Steven and Manny provided top-notch service during your car shopping experience at Audi Brookline. We appreciate your recommendation and see you again!

July 28, 2023

Courteous staff, informed about recommended repairs, given a choice as to whether or not you would like to do them or not More

by steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens Noel
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Jul 31, 2023 -

Audi Brookline responded

Steve, we appreciate your feedback! Our team at Audi Brookline always aims to provide knowledgeable and respectful service. Thanks for taking the time to share your experience with us!

July 26, 2023

Dealership is fine. I’ve worked with their service center. They have been responsive. Aramayis is excellent More

by Jow00001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis
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Jul 27, 2023 -

Audi Brookline responded

We're happy to hear that Aramayis provided you with great customer service during your visit. We appreciate your kind words and see you next time at Audi Brookline!

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