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Audi Brookline

Brookline, MA

Overview
Employees
Reviews
Vehicles
4.8
750 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 750 reviews

June 14, 2023

On time, efficient, kept me posted the entire time. Appreciated the service video at the end of the appointment More

by Nicole.oconnor44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
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Jun 15, 2023 -

Audi Brookline responded

Thank you for the positive feedback about your experience, Nicole! We appreciate you trusting the Audi Brookline team with your vehicle and hope we have the opportunity to serve you again in the future!

Helpful
June 11, 2023

Fantastic service by Luis. Had a lengthy and complicated review and i was always informed… TERRIFIC. More

by AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 13, 2023 -

Audi Brookline responded

We appreciate the wonderful feedback! It's great to know that you were kept informed throughout your experience and we hope you won't hesitate to reach out if Luis & the team can be of service again in the future. Take care! - Audi Brookline

Helpful
June 01, 2023

This is a very welcoming dealership, with workers being wonderful. This place is kept nice and tidy. More

by cruzkarina71
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah
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Jun 05, 2023 -

Audi Brookline responded

Thank you for trusting Audi Brookline with your business! We appreciate your wonderful feedback and look forward to your next visit!

Helpful
June 01, 2023

Great experience buying a new Audi from Herb Chambers Audi in Brookline. Easy transaction from start to finish! More

by brianrichardhyde
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cathy Vautrinot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethaney Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ahmed Naeem, Steve Veiga.
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Jun 05, 2023 -

Audi Brookline responded

We're glad to hear you had a great car-buying experience with Audi Brookline! We take pride in making each transaction as easy as possible for our customers and we're happy we succeeded this time. Thank you for choosing us to help you into your new Audi vehicle!

Helpful
May 31, 2023

Well organized systems, comfortable waiting area, no problems with service, and polite service representatives. Thanks. More

by Acolyte
Recommend Dealer
Yes
Employees Worked With
Luis
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Jun 01, 2023 -

Audi Brookline responded

It makes us happy you enjoyed the visit! We hope to see you back for your next routine appointment! Thank you! - Audi Brookline

Helpful
May 26, 2023

Working with Audi Brookline was a great experience. Getting a new car is one process I will always hate. The entire crew at Audi Brookline was a pleasure to work with. I stopped in and left with a new More

by Jonstevenweiner
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pierre Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah
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May 26, 2023 -

Audi Brookline responded

Thank you for sharing your kind feedback! We're so happy that our Audi Brookline team earned your 5 stars! We look forward to seeing you next time!

Helpful
May 26, 2023

Great Service Representative ( Aramayis Grigoryan ) that goes above and beyond. Professional dealership where you get a review on what is done through video streamed with the technician explaining what was More

by shimon.sharon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aramayis Grigoryan- Service Rep.
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May 30, 2023 -

Audi Brookline responded

We're so happy Aramayis went above and beyond in providing excellent service during your visit to Audi Brookline! Our team takes pride in keeping our customers informed throughout the process and we're happy to have made that the case for you. Thank you for taking the time to share your positive experience with us! We hope to see you again!

Helpful
May 25, 2023

Kevin was a true professional and we were very pleesed with the service and the loaner car. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin
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May 26, 2023 -

Audi Brookline responded

Thank you for sharing your review, George! We're so happy that Kevin earned your 5 stars! -Audi Brookline

Helpful
May 23, 2023

Took my car in for 10k service. Service was pretty easy. Had a question on the cars technology and Su was incredibly helpful and friendly. Really made an impression. More

by Max
Recommend Dealer
Yes
Employees Worked With
Su Dong
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May 25, 2023 -

Audi Brookline responded

Su & the team appreciate your kind review, Max! Thanks for trusting Audi Brookline with your vehicle and please don't hesitate to reach out if we can be of service again in the future!

Helpful
May 23, 2023

Took my car in for 10k service. Service was pretty easy. Had a question on the cars technology and Su was incredibly helpful and friendly. Really made an impression. More

by Max
Recommend Dealer
Yes
Employees Worked With
Su Dong
Report | Print
May 25, 2023 -

Audi Brookline responded

Thank you for trusting Audi Brookline with your vehicle, Max! We're happy to hear Su & the team left you with an excellent impression and we hope you won't hesitate to reach out if we can assist you with any future automotive needs. Take care!

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