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Audi Brookline

Brookline, MA

4.8
794 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 794 reviews

December 01, 2023

Excellent service. Thorough and fair. Work completed in the same day. Respectful of time and cost. More

by cinstudio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kervens
Dec 04, 2023 -

Audi Brookline responded

Thank you for coming to Audi Brookline! We look forward to assisting you again!

November 24, 2023

great service!Got work done in 1 day! Even got Uber to send us home More

by Jifengjeff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Nov 27, 2023 -

Audi Brookline responded

Hey Jeff, thank you for sharing your great service experience with us at Audi Brookline! We'll see you next time! Safe travels!

November 22, 2023

Just brought my 2022 SQ8 in for its 20k service this past week. As I've experienced in my past service visits for my car and my wife's, the team at Audi Brookline (in particular Aramayis) knocked the service More

by ZKurland
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aramayis Grigoryan
Nov 24, 2023 -

Audi Brookline responded

We're delighted to know that you had another great service experience with us at Audi Brookline! Your recommendation means a lot. We'll be sure to pass your kind words along to Aramayis and the rest of our team. Safe travels!

November 22, 2023

I was ghosted by this dealership. Amanda took my call and and was very pleasant. She asked me to send information. I sent it, and she acknowledged receiving it. I never heard from her More

by HarrySTruman
Recommend Dealer
No
Employees Worked With
Amanda McEachern
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2023 -

Audi Brookline responded

This is certainly not the level of service we strive for and have addressed this with the appropriate members of our team. I hope you'll consider giving us another opportunity to earn your business in the future. Respectfully, Timothy Veiga - General Manager

November 20, 2023

They were very helpful from the moment I walked into the door to handing me the keys. Very pleasant experience. I highly recommend Audi Brookline. More

by Drew0147
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Silvio Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2023 -

Audi Brookline responded

Drew, we're so glad to know you had a pleasant experience at Audi Brookline. Thanks for the recommendation and enjoy your new ride!

November 18, 2023

Great experience with Aramayis! I literally came in as a walk in and he got me out very quickly! They are definitely my preferred place for service! More

by Sherradabdool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ron
Nov 20, 2023 -

Audi Brookline responded

We're delighted to know that you had a great experience with Aramayis & the team at Audi Brookline! We appreciate your kind words and look forward to being your preferred service center. Safe travels ahead!

November 18, 2023

Very good experience and less hassle in bargaining because they have the best offer possible around 100 miles radius. Happy to acknowledge Mosses, Tyler and steve Claudio. More

by ravi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Claudio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bethaney Devlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses
Nov 20, 2023 -

Audi Brookline responded

We're glad to know you had a positive experience with us at Audi Brookline! It's great that Moses, Tyler & Steve were able to assist you. Thanks for choosing us and enjoy your new ride!

November 17, 2023

Received with prompt attention and was notified with results amd need for follow up. The employees were courteous and responsive. The problem will require further analysis. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fine
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A was the employee from service reception who was outstanding in his performance
Nov 20, 2023 -

Audi Brookline responded

Mike, we appreciate your feedback and are glad to know our team at Audi Brookline was prompt and courteous. We're committed to resolving any issues you may have - don't hesitate to reach out if you need further assistance!

November 14, 2023

Felix was a class act all around. He was attentive and very easy to negotiate with. He took the time to explain everything to my mom and took the time to follow up to make sure everyt More

by jay22min
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tim Veiga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felix Mojica
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 15, 2023 -

Audi Brookline responded

We're delighted to know that Felix and Tim provided you with excellent service at Audi Brookline. It's great to see our team was able to assist in finding the perfect model for your mom! Thanks for recommending us, we appreciate it!

November 10, 2023

Professional; clean environment provided regular updates great coffee and WiFi they cleaned my car nice people More

by Alisa Tucker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Gomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

Audi Brookline responded

Alisa, we're delighted to know you enjoyed the amenities and service at Audi Brookline. Thanks for your positive feedback!

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