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Audi Brookline

Brookline, MA

4.8
843 Reviews
Audi Brookline, A Herb Chambers Company is committed to providing the highest levels of customer service through our unsurpassed knowledge of the Audi vehicles we sell and service. Our team of automotive professionals take pride in representing the Audi brand and is well versed in the innovative design, advanced technology, and superior performance that the brand represents. We are proud to serve customers in the greater Boston area including Newton, South Boston, Cambridge, Waltham, and Dorchester. High quality engineering is at the center of a totally fulfilling Audi driving experience. At Audi Brookline, A Herb Chambers Company we strive to offer a customer experience at the same high level. Whether you are looking for a new or pre-owned vehicle, need parts or service, or would like information on Audi products and services, please call or email us for prompt attention. Audi customers expect superior performance without compromise. At Audi Brookline we look forward to exceeding those expectations.
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308 Boylston St Rt. 9

Brookline, MA

02445

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Showing 843 reviews

April 05, 2025

Audi Brookline always goes above and beyond to service our automobiles. I appreciate the timely updates, the use of a loaner car, and the customer-friendly service advisors. More

by tom.gallitano
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Luis
April 01, 2025

They treated me like a princess. And kept my costs to a minimum, and in a timely manner. More

by joanne
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis
Apr 01, 2025 -

Audi Brookline responded

Joanne, Thank you for the glowing review! We appreciate your support! - Audi Brookline

March 31, 2025

Ujwal Khadi was a wonderful sales person - he was polite, efficient and kind. Knows a lot about cars- glad he helped me to secure the lease on my new Audi Q4 E-tron! More

by Kbmaliney3
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Tyler Hopkins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ujwal Khadgi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Audi Brookline responded

We're delighted to hear that Ujwal provided such excellent service at Audi Brookline! It's great to know he helped you secure your new Audi Q4 e-tron lease. Enjoy the ride, and thank you for choosing us!

March 31, 2025

Luis and Paul were outstanding service advisors. Luis wrote up the service I needed and which was done to my satisfaction. On the way out, Paul helped to explain some features of the car I didn't More

by jemshoe
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Chris Garvin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 01, 2025 -

Audi Brookline responded

Thank you for sharing your experience with us at Audi Brookline! We're delighted to hear that Luis and Paul provided outstanding service and helped enhance your understanding of the car's features. Your suggestion about a follow-up class is appreciated, as we always aim to improve our customer support. Safe driving ahead!

March 30, 2025

The dealership was thorough,responsible, and customer service oriented. They c provided transportation when the work proved more complicated than anticipated. More

by mrc
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis
Mar 31, 2025 -

Audi Brookline responded

We're delighted to hear that our team at Audi Brookline provided thorough and customer-focused service, even offering transportation when needed. Thank you for sharing your experience with us!

March 27, 2025

Great customer service interaction…clear communication, great at setting expectations. Loved the video walkthrough and communicating via text. More

by fmgate
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis
Mar 27, 2025 -

Audi Brookline responded

We're delighted to hear that you appreciated the clear communication and video walkthrough at Audi Brookline! Our team is committed to providing excellent service, and it's great to know we met your expectations. Thanks for sharing your experience with us!

March 18, 2025

Jose at Audi Brookline made the car buying process seamless and enjoyable. Looking forward to working with him again! More

by rmarine
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Recommend Dealer
Yes
Employees Worked With
Kayla Chase
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Goncalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda McEachern
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Walsh Jr.
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Audi Brookline responded

We're delighted to hear that Jose made your car-buying experience seamless and enjoyable at Audi Brookline! We look forward to assisting you again in the future! Safe travels!

March 14, 2025

I recently brought my Audi to Audi Brookline to address an issue with my steering wheel, and I had a fantastic experience. From start to finish, the service was top-notch. More

by adoniscenteio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis
Mar 17, 2025 -

Audi Brookline responded

We're delighted to hear that your experience with the service team at Audi Brookline was fantastic! Thank you for trusting us with your Audi. Safe driving ahead!

March 13, 2025

My salesperson Bryan was outstanding in every way. Easier car I have ever purchased thanks yo him and Doug. You are lucky to have them! More

by Susan jenkins
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bryan
Mar 13, 2025 -

Audi Brookline responded

Susan, we're delighted to hear that Bryan and Doug made your experience at Audi Brookline exceptional. Thank you for the kind words!

March 11, 2025

They were very knowledgeable on the different vehicle options and helped us find a vehicle that fell within our price range. Moses was very helpful at every step of the process, even helping us get in to More

by Peteris G
Sales Price Transparency
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Moses Ba
Mar 11, 2025 -

Audi Brookline responded

Peteris, we're delighted to hear that Moses and the Audi Brookline team provided such knowledgeable assistance throughout your car-buying journey. Thank you for sharing this feedback!

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