Audi Auto Gallery
Woodland Hills, CA
351 Reviews of Audi Auto Gallery
I was leasing an A3 from Keys and looking to jump in a new lease because of miles. I walk in The Audi Gallery to check a color of a vehicle. I was approached by Nick... very friendly, showed me the car an new lease because of miles. I walk in The Audi Gallery to check a color of a vehicle. I was approached by Nick... very friendly, showed me the car and he asked me to give him the opportunity to quote me a more attractive price on my new lease. Well, he did just that! And we started negotiations. Both Nick and Parisa were very professional. I am very happy with the results and my new A3. Thank you and will definitely recommend Parisa and Nick -- The Audi Gallery to others. Cheers Jeff Stone More
I felt like the employees at the dealership wanted to please me as a customer. While there was some of the typical back and forth in negotiating price and some delay in finalizing paperwork for an all c please me as a customer. While there was some of the typical back and forth in negotiating price and some delay in finalizing paperwork for an all cash, no trade in purchase, I came away very satisfied. There was one "misfire" when I made an appointment to see a car and it was not there due to miscommunication. However, the car was brought to my office to see, which showed some extra effort and erased my initial disappointment. More
I would not have traded-in my car had it not been due to excellent customer service/communication by KRISTIN HUEY, Brand Specialist at TAG. excellent customer service/communication by KRISTIN HUEY, Brand Specialist at TAG. More
The terms of the deal were changed at the last minute and I was not told of this until it was time to sign the papers. I also found out that an employee of the dealership had forged my signature on a service I was not told of this until it was time to sign the papers. I also found out that an employee of the dealership had forged my signature on a service contract. A complaint has been filed with Audi Of America (they claim that they have never dealt with anything like this), and the irony is that Scott Keogh, president of Audi Of America, sits on the management board for this dealership. The dealership has acknowledged the forgery in writing (Joe Najar, general sales manager), but the damage has been done--the very reason I ordered a copy of my service contract (which wasn't in the group of original documents I signed) was because I had already deteremined not to go back to the dealership, telling the dealership, through the sales person (Kristin Huey) that the dealership lacks integrity. The forged signature was just further validation of this. And if there would be a way to post the letter from the dealership acknowledging the forgery, I would like to know and do this because the public needs to know how this dealership conducts its business. More
I bought a brand new 2013 Audi A5 from The Autogallery through Parisa Jahan. She was nothing but excellent, helpful, knowledgeable, patient and caring for my needs. I'm a car lover and I'm not easy to dea through Parisa Jahan. She was nothing but excellent, helpful, knowledgeable, patient and caring for my needs. I'm a car lover and I'm not easy to deal with, specially since I had a hard time parting with my beautful classic collector car which I had no choice but to trade in. She made me an offer on it I couldn't refuse; well above what anyone else was offering for that car. On top of that, the price I got on the A5 and its monthly payments were the cherries on top of this cake. I'm super happy and now after less than six months, I'm in my THIRD Audi with The Autogallery, all bought through Parisa Jahan as the sales person. Thank you Parisa for everything! More
Our experience with Parisa was a pleasurable one. She Our experience with Parisa was a pleasurable one. She was very patient and informative. After we selected our car, she took all the time we needed Our experience with Parisa was a pleasurable one. She was very patient and informative. After we selected our car, she took all the time we needed to explain how all the features worked. This is our first Audi, and we are extremely happy with both the car and the friendly and efficient service. We would definitely recommend Parisa to our friends. More
Just bought 3rd car from these guys - they rock! Couldn't be happier with the way you get treated, the helpfulness and the inventory and the final deal. be happier with the way you get treated, the helpfulness and the inventory and the final deal. More
This was the easiest car buying experience ever! The sales staff is knowledgable, smart and efficient. They do not play silly games with you and effectively helped my husband and I select a car we love sales staff is knowledgable, smart and efficient. They do not play silly games with you and effectively helped my husband and I select a car we love. We leased an Audi a8l. After driving the BMW 750li for years we thought it would be difficult to find a car we liked. Not so!!! The second we sat in the Audi we were sold. So happy we went to the auto gallery, they gave us a better price than their competitor in west lake did and were much nicer to work with.i In addition we brought our kids with us, and the lobby area was so comfortable, clean and safe, that they were completely happy drinking hot chocolates and watching football. Overall this was an extremely, enjoyable experience, like buying a luxury car should be! Definitely, buy your car here! More
Easy experience, with a friendly, competent, down to earth sales team. Never felt rushed or pressured with the buying process. They put in an extra effort to make feel comfortable with the sale. They be earth sales team. Never felt rushed or pressured with the buying process. They put in an extra effort to make feel comfortable with the sale. They being Parisa, Joe and Nick! More
Nick Naish is very knowledgeable and friendly. If you needed someone to talk to you about audis he is the man to do it! Parisa Jahan is very friendly and patient although EXTREMELY aggressive when trying needed someone to talk to you about audis he is the man to do it! Parisa Jahan is very friendly and patient although EXTREMELY aggressive when trying to make a sale. If you've already made up your mind to buy an audi she is definitely a good person to work with. More