Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA
Great experience Todd was informative and not at all pushy. He was able to help me get the car I wanted and laid out all the facts right up front. He was personable an Todd was informative and not at all pushy. He was able to help me get the car I wanted and laid out all the facts right up front. He was personable and kept me up to date on anything that was happening with my car. My first car buying experience was great thanks to Todd and the overall atmosphere at Auction Direct! More
Awesome Nice place no pushy salesman everyone is helpful and willing to find what you need. I love the fact that the DMV is in house so no need to wait in lin Nice place no pushy salesman everyone is helpful and willing to find what you need. I love the fact that the DMV is in house so no need to wait in line for hours I found the car I wanted and was out driving home in less than 2 hours. I will definitely buy another car from them More
Pleasant..not awkward The dealership had a fair selection of vehicles in our price range. Christina Merritt was an excellent salesperson!! She was not pushy like the stereo The dealership had a fair selection of vehicles in our price range. Christina Merritt was an excellent salesperson!! She was not pushy like the stereotypical car salesperson. She was friendly, genuine and answered all of our questions honestly and with a smile...It was like talking to a friend! The dealership and Christina handled all of our requests without hesitation and made sure we left satisfied. More
Amazing experience!! I got my 2nd car from Auction Direct today. Christina was great to work with, very friendly and made my visit a very comfortable one. She had me out i I got my 2nd car from Auction Direct today. Christina was great to work with, very friendly and made my visit a very comfortable one. She had me out in my new car faster than I could have imagined. I would highly recommend! More
Love these guys! They were honest and helpful the whole way! The process was easy and Ignis and Brian did their best to give me the best! Mission accomplished! Thank y They were honest and helpful the whole way! The process was easy and Ignis and Brian did their best to give me the best! Mission accomplished! Thank you :) More
Best Car-Buying Experience Ever! Expecting to visit several different lots, and certainly not expecting to make a purchase the same day, we started our search for a used car at Auctio Expecting to visit several different lots, and certainly not expecting to make a purchase the same day, we started our search for a used car at Auction Direct USA early Saturday afternoon. We perused the available inventory (which was extensive) and had decided on two possibilities - all without being hassled by a salesman! Upon entering the dealership, we were introduced to Todd McCandless. He quickly explained the company's business/sales philosophy, then grabbed the keys so that we could test drive the Kia. We were so pleased with the vehicle, we didn't even take the second vehicle out for a test drive . . . signed on the dotted line (well, many dotted lines!) that same afternoon. Todd was wonderful to work with . . . patient, knowledgeable, not at all pushy, great sense of humor, and thoroughly explained all options, without pressuring us into making decisions. This was, by far, the least stressful car-buying experience we've had. Many thanks, Todd! More
Fantastic This is the third car I’ve purchased from Auction Direct. The service is amazing and the process is simple and the staff is polite and helpful. Thank This is the third car I’ve purchased from Auction Direct. The service is amazing and the process is simple and the staff is polite and helpful. Thank you Ingis for the great experience. More
Great Experience From Start to Finish From the very beginning of my visit to auction direct, she made me feel at ease and made me feel like she genuinely wanted to get me in a car that I l From the very beginning of my visit to auction direct, she made me feel at ease and made me feel like she genuinely wanted to get me in a car that I loved, not just into any car to get me out of there. During the test drive, it wasn’t awkward, she makes conversation easily and can joke around to make the experience more fun. Every question I had was answered and she made the whole process go smoothly and quickly because she really knew what she was doing. When I decided to bring back the vehicle I had purchased and get a different one in its place (I just didn’t love it as much as I thought...nothing to do with her at all) she was patient with me, and again gave me amazing service throughout the process of switching everything over, re test driving, etc. Overall, exceptional customer service, and a really good experience doing something that is typically kind of a pain. If you’re looking for a new car and want to genuinely enjoy the process, have all of your questions answered, and not get that pushy sales-person vibe at any point along the way, request her! More
Beyond happy with my experience and purchase Overall, I had a great experience. The dealership got back to me within minutes to tell me that the vehicle was still available. When I arrived for m Overall, I had a great experience. The dealership got back to me within minutes to tell me that the vehicle was still available. When I arrived for my appointment, I was quickly greeted with smiling faces. Eddie, who assisted me with my car purchase, went above and beyond to make me feel comfortable and to make it all less stressful. I am glad I drove the extra distance for such a great purchase and an amazing buying experience. Thank you again! More
Great price super salesman Mike is a great person. He knows trucks . This is our third vehicle we bought. We will be back to buy soon. I been looking around for a truck Mike is a great person. He knows trucks . This is our third vehicle we bought. We will be back to buy soon. I been looking around for a truck More