
Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA
Another great experience with Auction direct! The vehicle was ready for the test drive at the time promised. The rep at the front, Olivia, was very friendly. My sales associate, Robb Bailey, was very knowled was ready for the test drive at the time promised. The rep at the front, Olivia, was very friendly. My sales associate, Robb Bailey, was very knowledgeable, organized, polite, and attentive. I was in and out with my new-to-me vehicle in no time. I will continue recommending Auction direct to anyone I know that is looking for a used vehicle. My family has bought five vehicles from here over the last four years and have had a great experience every time! Keep up the great work! More
mailbu Jason was very helpful. He asked us our preference for GMC and the price range so we were both in the same ball park right off the bat. everything wen Jason was very helpful. He asked us our preference for GMC and the price range so we were both in the same ball park right off the bat. everything went very smoothly. Very satisfied. More
I was very impressed with the service at this dealership. Todd was awesome he so professional. I'm very big on customer service and he made our visit there smooth. Highly recommend this dealership. Todd was awesome he so professional. I'm very big on customer service and he made our visit there smooth. Highly recommend this dealership. More
2nd Chance I purchased a vehicle from Auction Direct back in 2015 and it wasn't the best experience. I told myself I would never purchase from them again. I rece I purchased a vehicle from Auction Direct back in 2015 and it wasn't the best experience. I told myself I would never purchase from them again. I recently found myself back in the market. I identified my vehicle of choice and discovered that Auction Direct had my desired vehicle priced below all other dealers in my area. My mother convinced me to give them a 2nd chance. I'm so glad she did!! I met Rob and he provided me with stellar customer service. He listened to my needs and concerns, and made sure he addressed them all. Due to the current pandemic, it's a tough time to be car shopping. However, Rob followed guidelines to ensure safety and still managed to go well above my expectations! As long as Rob is at Auction Direct, I will be referring my family and friends to him. More
Todd was patient and more interested in finding me a car that I wanted within my price range and would fit my needs than just selling me a car. Auction Direct bought cars that fit my description and Todd wa that I wanted within my price range and would fit my needs than just selling me a car. Auction Direct bought cars that fit my description and Todd was honest about the qualifications of the car. More
It was a pleasure working with Todd and the entire Auction Direct Organization! It was a different but seamless process even during the pandemic! Thanks! Auction Direct Organization! It was a different but seamless process even during the pandemic! Thanks! More
Robb was amazing to deal with. Every part of the process, from start to finish, was an absolute dream. Thanks again Robb! If I ever need an upgrade I will come find you again. from start to finish, was an absolute dream. Thanks again Robb! If I ever need an upgrade I will come find you again. More
Having dealt with the issues of COVID, the process was still easy. Rob worked with me from beginning to end to help me with finding the car I was looking for. He walked me through the process and helped m still easy. Rob worked with me from beginning to end to help me with finding the car I was looking for. He walked me through the process and helped me where he could, being that I was a first time buyer and have never been through the process. I would highly reccomend his service for anyone looking for a car! More
I just purchased a 2015 Subaru Forester. I love it! Had such a great experience and working with Rob made things very easy. Very informative and respectful. such a great experience and working with Rob made things very easy. Very informative and respectful. More
Excellent service! Second time purchasing a vehicle from them! Robb was very helpful and professional. I would recommend this dealer to anyone and everyone. Thank you them! Robb was very helpful and professional. I would recommend this dealer to anyone and everyone. Thank you More