Auction Direct USA
Victor, NY
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1,592 Reviews of Auction Direct USA
Great experience buying a Ford Focus Our sales associate Mike Monello was excellent. Helped us identify several cars meeting our general criteria. He was knowledgeable of the difference Our sales associate Mike Monello was excellent. Helped us identify several cars meeting our general criteria. He was knowledgeable of the differences between each model to help us with our decision making. Mike’s casual by t professional attitude made for an enjoyable experience. More
Honest salespeople, and very communicative This was my first true car-buying experience. Others had told me to be wary of used cars and Auction Direct, but I had a great experience! The employe This was my first true car-buying experience. Others had told me to be wary of used cars and Auction Direct, but I had a great experience! The employees were welcoming and extremely helpful. They were communicative during the entire process from the initial Kelley Blue Book web inquiry, to the end of the sales process. They helped me get a great rate for a loan through a reputable bank, and made sure all my requirements were met and my questions were answered. I would highly recommend Ignis and Auction Direct if you are looking to sell, trade, or buy! More
Paul and herb were great!! Paul and herb did a great job finding me car in my price range. They got me financed within my budget both were very professional. Both explained all Paul and herb did a great job finding me car in my price range. They got me financed within my budget both were very professional. Both explained all the paperwork in detail and were kind to myself and girlfriend and kids..i had a great experience! More
Best dealer in town! Mike M made my car buying experience easy and stress free! I would recommend Auction Direct to anyone in the area looking for a great deal on an aweso Mike M made my car buying experience easy and stress free! I would recommend Auction Direct to anyone in the area looking for a great deal on an awesome car! More
A new car I went in with some doubts but Ignis was great and was very ensuring, it was a quick and easy process and in the end I got my car I wanted. I went in with some doubts but Ignis was great and was very ensuring, it was a quick and easy process and in the end I got my car I wanted. More
Great experience! Great car! Patrick was attentive, patient, knowledgeable and extremely helpful in guiding us through our purchase of our Acura MDX. It was a very calm and reassu Patrick was attentive, patient, knowledgeable and extremely helpful in guiding us through our purchase of our Acura MDX. It was a very calm and reassuring process with Patrick, who worked hard to answer our questions and get us what we wanted! We are completely satisfied with our purchase and would highly recommend him! More
Great car, great experience This was my first time purchasing a car from a dealership, and Paul helped us every step of the way. He was very thorough in walking us through findin This was my first time purchasing a car from a dealership, and Paul helped us every step of the way. He was very thorough in walking us through finding the right car, and answered my many questions. He was very friendly and reliable, and was easy to get in touch while we were finalizing our car purchase. Paul was great, and I couldn't be happier with my new car, as well as the service we received! More
Great experience and excellent vehicle I worked with Ryan Fox on a cold Saturday in December. He was very thorough, friendly and helpful with finding the 4 vehicles I wanted to look at. He I worked with Ryan Fox on a cold Saturday in December. He was very thorough, friendly and helpful with finding the 4 vehicles I wanted to look at. He explained the Auction Direct mantra and no haggle pricing etc. Once I decided to go with the car I wanted, Ryan took the time to explain the warranty options available and the extras. I ended up going with some of them. In order to get the car on the road that day I had to initiate a new insurance plan. This ended up being somewhat of a debacle as the person I got on the phone at my insurance company had messed some things up. Once we realized the correct paperwork was not coming through Ryan went ahead and took care of the rest, he called them up, got on with a manger and was able to get things moving swiftly again. THEN, when I decided to take the care in for a service check a couple weeks after buying it, there was confusion at the dealership about my warranty. I got hold of Ryan and he made sure I had the correct paperwork in hand to show the dealer. A+ experience, would buy from AD again and stellar experience with Ryan Fox in Victor, NY. More
Great cay buying experience. As one that has always disliked the process of purchasing a car this transaction changed my position on car buying. I asked Jerod my sales consultant As one that has always disliked the process of purchasing a car this transaction changed my position on car buying. I asked Jerod my sales consultant to look for a newer model Camaro that fit my budget. Within a day he found me the exact car I was looking for. We had the deal and financing done in about a half hour. Although I live in Florida and the dealership was in New York Jerod and his sales manager Herb had the car delivered to my home in about a week. When the car arrived it exceeded my expectations for quality and cleanliness. Great all around experience. More
Easy and friendly This was the third vechile we have purchased from Auction Direct. We are always happy with the service we receive. Vechiles are excellent and will de This was the third vechile we have purchased from Auction Direct. We are always happy with the service we receive. Vechiles are excellent and will definitely return in the future. More