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Auburn Chevrolet

Auburn, WA

4.6
388 Reviews

1600 Auburn Way N

Auburn, WA

98002

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388 Reviews of Auburn Chevrolet

January 29, 2024

The longest part of the process was the external warranty rather than diagnostic or actual labor and service. Cindy handled communication of updates in a timely manner and was able to get me a loaner when I More

by breahgregg
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cindy
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're glad to hear that Cindy provided timely communication and arranged a loaner vehicle for you. We understand the importance of efficient service and strive to deliver top-notch experiences. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business at Auburn Chevrolet!

January 27, 2024

I always appreciate the customer service. Employees are always nice. The waiting room is also nice and relaxing. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gypsi
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your kind words, Leo! We're pleased to hear that you appreciate our customer service and find our employees to be friendly. We strive to create a comfortable environment for our customers, and we're glad you enjoy our waiting room. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

January 26, 2024

Only dealer in this part of Washington that could fix our car without warranty issues. Overall fix of car was good, but estimated completion was way off, was told 5 days and they took 14. More

by NOVAKD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't recall names
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for sharing your feedback with us. We're glad we could resolve the issues with your car, although we apologize for the delay in completing the work. We understand your time is valuable, and we'll work to improve our estimation accuracy in the future. If you have any further concerns or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet.

January 25, 2024

Friendly and helpful, pleasant to talk to , new her job and was willing to answer questions. More

by calexander20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Faiz Hashmi, Joel Bowlin, Mike Desantis, Shelley Stevens
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! Providing excellent customer service is our priority, and we're pleased that we could assist you. If you have any further questions or if there's anything else we can help you with, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

January 23, 2024

Work was done timely and got what I wanted done. Courteous staff that are professional. More

by zuppaeq
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're glad to hear that we could complete the work in a timely manner and meet your needs. Our courteous and professional staff are dedicated to providing excellent service. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

January 22, 2024

When I first walked in I was a little nervous since no one actually acknowledged me. But then the lady says sorry everyone is going everywhere I’ll be with you in just a second. She took care of me and wa More

by jessica_shadimon
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Feb 02, 2024 -

Auburn Chevrolet responded

Hi Jessica, Thank you for sharing your experience with us! We apologize for the initial wait, but we're glad to hear that our team member took care of you promptly and was attentive to your needs. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your trust in Auburn Chevrolet!

January 19, 2024

I really appreciated Scott and his approach as sales-as-customer service rather than a hard-sell situation to squeeze the max possible cash out of the subscriber. Other dealerships have done this More

by zenchemical
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Roy
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for sharing your feedback! We're glad to hear that Scott provided a sales approach focused on service rather than pressure. We appreciate your recommendation and are committed to addressing our customers' concerns while meeting their cost requirements. We look forward to serving you again at Auburn Chevrolet!

January 19, 2024

I have bought several new vehicle from this dealership and I’ve always been treated good and every body is friendly when I stop in there More

by dca293
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fred dunning
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're delighted to hear that you've had positive experiences with us at Auburn Chevrolet. Providing excellent customer service and maintaining a friendly atmosphere are top priorities for us. If you have any further needs or questions, please don't hesitate to reach out. We appreciate your continued support!

January 19, 2024

Jamie Bothell always a pleasure to work with. He always works hard to get us the best price possible. Highly recommend you contact him with all your fleet needs. More

by kesping
Recommend Dealer
Yes
Employees Worked With
Jamie Bothell
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're thrilled to hear that Jamie Bothell has consistently provided excellent service and worked hard to ensure you get the best price possible. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

January 19, 2024

Faiz was first class and did an excellent job in explaning everything my new truck has to offer. He really knows his vehicles. More

by rsealey1037
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Faiz Hashmi
Feb 02, 2024 -

Auburn Chevrolet responded

Thank you for your feedback! We're thrilled to hear that Faiz provided you with a first-class experience and thoroughly explained all the features of your new truck. If you have any further questions or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business at Auburn Chevrolet!

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