Auburn Chevrolet

My husband and I went to Auburn Chevrolet to look at trucks for him. A guy came out and showed us around a little and let us wonder and look at what was on their lot. Another salesmen walked by and to trucks for him. A guy came out and showed us around a little and let us wonder and look at what was on their lot. Another salesmen walked by and told us since we are looking at trucks a guy just came in this morning and traded in his 2011 Chevrolet crew cab (which is what we were looking for, fate; I think yes) we went to the back of the lot to check it out, because it hadn't been cleaned or priced yet, we drove the truck and fell in love with it. We came back from the test drive and did all the paperwork, Jason walked us through everything and treated us like we were the only customer. We next dealt with Joel, who was great also he walked us through all the numbers and explained everything to us, and due to it being Sunday night, he said he would contact the banks in the morning to secure a loan for us, which he did. All in all we maybe spent a total of 3 hours at this dealership with superior service. And last but not least, Vinnie the salesmen started up the truck with the remote when he saw us pull into the lot to pick it up, came out to meet us and went over all the stuff about the truck and how everything works. We went back inside and made sure everything was secure with financing, everyone shaked our hands and said Thank You. Great place! I will definately purchase from them in the future. Thanks guys!!! Kimberly Jones More

I highly recommend Auburn Chevrolet / this is my third vechicle purchased from them. Jason and Joel were awesome to work with- Jason was very nice and easy to talk to about the car- I got very emotional vechicle purchased from them. Jason and Joel were awesome to work with- Jason was very nice and easy to talk to about the car- I got very emotional and was given time to understand everything . Thanks again- I love my new 2013 Chev Sonic Rebecca Veit More

Both on the phone prior to going to the dealership, and once at the facility Jason was very courteous and professional. Throughout the sales process and the brief need to return to the dealership for a fo once at the facility Jason was very courteous and professional. Throughout the sales process and the brief need to return to the dealership for a followup visit Jason handled himself in a way that makes the customer feel like someone of value to the organization instead of someone to be hustled through the process. None of that gamesmanship that is often expected of the automobile sales experience. I'm pleased. More

Didnt expect this to be such a funny experince and late in the day,at that.. the f&i guy was the best.............jason our sales man was 1st class. the salesman that lined the deal, for got his name.....w in the day,at that.. the f&i guy was the best.............jason our sales man was 1st class. the salesman that lined the deal, for got his name.....was a non car guy, we could have walked 2 or 4 times but ole jason held the deal. and we all laughed the whole time is their any thing better than that over all we hope to come back and buy a pick up next year great job people we will recomend ever chance we get MERY CHRISTMAS TO ALL MARK & HELEN SPRINKLE More

As soon as a i got a call from Jason Rigby about the Equinox I knew it was going to be a pleasant experience. I had requested additional info on the vehicle from three local dealerships and Auburn Chevr Equinox I knew it was going to be a pleasant experience. I had requested additional info on the vehicle from three local dealerships and Auburn Chevrolet was the only one that got back to me with a day. Every experience that I had with each of the individuals at the dealership, met me with a hand shake and a smile. I will most definitely recommend Auburn Chevrolet to anyone looking for a great vehicle and an absolutely wonderful staff. I wish there was a better way to thank the dealership with everything that we asked for and more. More

Thank you Pavel for really great job. My wife is so happy, that she got what she wanted. I would recommend you to my friends and family. happy, that she got what she wanted. I would recommend you to my friends and family. More

If not for Kate I would not have come back in after my first quote. She really put the effort needed to close the deal. first quote. She really put the effort needed to close the deal. More

Car searches are always trying and you almost always have buyers remorse once leaving but at Auburn Chevy the Sales team, especially Jason Rigby made the entire process very enjoyable. I simply gave my requi buyers remorse once leaving but at Auburn Chevy the Sales team, especially Jason Rigby made the entire process very enjoyable. I simply gave my requirements to Jason and he found many options that eventually met my requirements. Never was I ask to do more than review some documents on-line then come in for the finally paperwork was the decision was made. I sincerely appreciate the effort given at Auburn Chevy to make my vehicle purchase successful. More

I decided to take advantage of the Costco Auto buying program as a friend has done the same several years earlier. I contacted Costco and they gave me the name of a dealership close to my home so I went program as a friend has done the same several years earlier. I contacted Costco and they gave me the name of a dealership close to my home so I went to them to see what could be done with respect to a Certified Used car. Without going into any detail I left that dealership not feeling very good about the experience. I called Costco back and asked for another partner dealership with whom they work. They gave me the name of Auburn Chevrolet. I called Jason Rigby, explained my situation and made an appointment. Jason and I had a conversation as to what they could do for me due to the fact that I had gone into bankruptcy 5 years earlier, after a lay off at a mortgage company. He then introduced me to David Vincent, and both Jason and David walked me through what my options were with respect to how the Costco program entered into the equation. Honestly, as my bank turned me down for an auto loan I was skeptical that anything could be done, but dealerships deal specifically with lending institutions that are more willing to carry a car loan. At that time it didn't matter as I wasn't planning to purchase anything until my birthday in December. David took notes as to what I wanted and we reviewed the catalog which shows all of the options of all of the Chevy Cruze models. As it turns out the Chevy Cruze LS offers most of what I wanted as I don't need things like cruise control, electrical seats, heated seats, extra chrome but I would have liked heated exterior mirrors, and most importantly Leather seats and mechanical sunroof. So as time passed Scott Reed, the nuts and bolts paper guy, heard our conversation and offered that those options could be added at my expense. So here we go, they had a 2013 new silver LS, thought I wanted blue, but now love the silver. Secondly I was able to choose the exact leather interior color, not stock, which pleased me as well as a reasonable price for the sunroof which is on par with what the factory charges. Needless to say they gave me a fair trade in and with a cash deposit, I drove a brand new 2013 Chevrolet Cruze LS home. I see it a win win, they were less a car in their inventory for the final quarter and I got what I wanted. I'm happy but admittedly it took a while to get over the fact that it's my second brand new car ever and I spent money on myself instead of my grandson's. Other than the time frame which it took to complete the transaction, I couldn't be more pleased with the final price, lending rate, monthly payment amount and service from Auburn Chevrolet. Thanks guys. More

We had a great experience purchasing our new Equinox from Pavel at Auburn Chevrolet. He was very upfront, honest, courteous and fun to deal with. He always trusted us and greeted us like friends when we were Pavel at Auburn Chevrolet. He was very upfront, honest, courteous and fun to deal with. He always trusted us and greeted us like friends when we were there, which is not the case at other dealerships. We were happy to leave with a new vehicle, the next morning. We are happy so far, and the dealership has been good to deal with during the purchasing process also. Pavel is great working with customers and we will for sure recommend him to family and friends when they are looking to purchase a new vehicle. He should be recommended for promotions and special recognitions. He rocks! More