Auburn Chevrolet

Great buying experience Fred was really knowledgeable about the car would go back and buy another car for sure we love the new Camaro SS it's a great car Fred was really knowledgeable about the car would go back and buy another car for sure we love the new Camaro SS it's a great car More

A good first time Thank you Chelsea and supporting staff. You shop was first on a list of 4 other dealerships. As it happened you had the right car fresh on your lot. T Thank you Chelsea and supporting staff. You shop was first on a list of 4 other dealerships. As it happened you had the right car fresh on your lot. The price was fair as well as the trade allowance. Didn't feel pressured but Chelsea had great positive energy. Thanks for the overnight test drive. After all the other dealerships, yours had the best value on the perfect vehicle. Which happens to be my wife's first new car. Thankyou, M.Roberts More

friendly Chelsea Kidd was great she got me in a new colorado at a fair price.I was able to get every thing I wanted for extras.. The whole dealership went out Chelsea Kidd was great she got me in a new colorado at a fair price.I was able to get every thing I wanted for extras.. The whole dealership went out of there way for me. thank you very much. More

New Chevrolet Silverado - Internet Sale I showed up on Thursday morning to test drive a truck and we worked a deal within the hour. I was in a time crunch and they were very accommodating fo I showed up on Thursday morning to test drive a truck and we worked a deal within the hour. I was in a time crunch and they were very accommodating for me. Josh was very friendly and personable and showed me pictures of his collie while we waited for financing approval. They were able to get the truck to the bed liner shop that afternoon and I picked it up the next day. Everything was professional and streamlined and I would recommend other people buy vehicles from Josh and Auburn Chevrolet. More

Fred Dearing- The consumate salesman If it were not for Fred at Auburn Chevrolet, it would have been difficult to evaluate if I would have consummated the purchase of my pick-up from th If it were not for Fred at Auburn Chevrolet, it would have been difficult to evaluate if I would have consummated the purchase of my pick-up from this dealership. In retrospect, I am going to give Fred and his knowledge of the product a very high grade. He just has a knack for integrating his automobile knowledge into real life . My hope is that I can enjoy and learn how my new vehicle runs and operates as much as I enjoyed my previous truck. The fact that the dealership is within 7 miles of my residence weighed into my decision to purchase a vehicle from Auburn Chevrolet. Fred and his experience and knowledge made that decision even easier to consumate and become a reality. My hopes are that servicing my new truck at Auburn Chevrolet will also be a positive experience. More

Very quick and helpful. I went in looking for a used vehicle and ended up getting a new car for about the same price range. Start to finish in under three hours. I would high I went in looking for a used vehicle and ended up getting a new car for about the same price range. Start to finish in under three hours. I would highly recommend this dealership for excellent customer service and quick service. More

Fred Dearing Purchased a pre owned SUV from Auburn Chevrolet last Summer (2015). Fred Dearing has been very straightforward to deal and negotiate with. Very re Purchased a pre owned SUV from Auburn Chevrolet last Summer (2015). Fred Dearing has been very straightforward to deal and negotiate with. Very reasonable and responsive. Paperwork took quite a while to get finalized (the car came from out of state), but the staff was very helpful. Had the car for >7 months and cannot complain at all. Will definitely shop there again next time I need a car. More

Great experience from start to finish Was a great experience working with Auburn Chevrolet, Ryan and the Finance Dept. Was completely satisfied with my new car purchase . I Would highly Was a great experience working with Auburn Chevrolet, Ryan and the Finance Dept. Was completely satisfied with my new car purchase . I Would highly recommend this dealership. More

we received excellent service from Auburn Chevrolet We went to two other Chevy dealers before coming to Auburn Chevrolet. We found the staff there were very friendly and they provided excellent service. We went to two other Chevy dealers before coming to Auburn Chevrolet. We found the staff there were very friendly and they provided excellent service. We are happy we brought a new car from this dealer. More

Buyer Beware of Canadian purchased vehicles My husband and I bought a beautiful 2015 from a salesman named Fred with 23000 miles on a used GMC Yukon last year in July 2015.  We had just had a ba My husband and I bought a beautiful 2015 from a salesman named Fred with 23000 miles on a used GMC Yukon last year in July 2015.  We had just had a baby and needed to get a bigger vehicle.  We overall thought that we made a good decision and had fair dealings with the dealership. We checked our list asked for a fair trade on our vehicle, no accidents on the vehicle, asked to see the car fax and asked to verify it was an American made vehicle from around our area.  All the questions were asked and responded to by our salesman.  What we didn't know is that we were not shown the complete car fax and that our car was from Canada. The way we found out was from the GMC dealer that the vehicle was also in an accident to.  Triple strikes now and more lies.  ?This was just after a couple months our poor vehicle started showing signs of rust and wiring worn and other noticeable parts wear and tear that were abnormal. We had it serviced at the GMC dealer and were told per the GMC build sheet it was not American, it had completely been driven in Canada and that the rust damage was like a cancer and would keep spreading.  We called Fred several times without a return call and asked to talk to the GM and no response.  I even sent and dropped by a certified letter asking for help to get out money back from the trade of 8000 down payment as well as some upgrades we purchased and nothing.  The finance and used car manager after I tried to talk to someone finally offered to help me from my persistence. At the end nothing worked to replace out $50000 vehicle on the lot or new that might work and still be in out payment zone.  I had to move on and seek another dealer to step up and help and finally another Chevy dealer nearby did.  We then hired an attorney to address the issue with a letter and again no help from the dealer.  They just had their legal council basically send a letter to us the consumer to buzz off you were told these things from their salesman.  We now have to go to court to be heard I just can't stand down and let others be lied to and harmed to make a car deal.  Integrity and honesty is everything and they missed the mark big time.  The sad thing is I am in customer service and sales as well two of my clients dealt with the same?Sales man and were lied to as well but were smart enough not to buy.  We have thousands lost due to this situation and now no equity from our large down eighther.  I hope this will help someone else to see the build sheet and complete car fax all pages.  The dealership was good to deal with when they wanted the sale but the after sale service was no good.  Warning do not buy a Canadain made vehicle they buy them dirt cheap and resell to us make a big profit that comes with a price to pay from salt damage.  Beware More