Auburn Chevrolet

The simplest fastest process and best deal ever Eric Moss and staff made our purchase of a new Chevy Trax easy and fast very impressive!! Eric showed us the best deals and we received a whopping $50 Eric Moss and staff made our purchase of a new Chevy Trax easy and fast very impressive!! Eric showed us the best deals and we received a whopping $5000 of the sticker price, from test drive to purchase was about an hour, the whole Auburn Chevrolet team worked together to make our purchase simple and fast, they have a customer for life!!! More

Painless Purchase of a new Chevy Truck Did not expect to purchase a truck the day I went in, but the deal was great, the time it took wasn't bad, and the people at the dealership were great Did not expect to purchase a truck the day I went in, but the deal was great, the time it took wasn't bad, and the people at the dealership were great....and I have a beautiful new truck. Yay. More

Extremely rude, and VERY shady. I went to look for a car on 7/26/16. I found a 2014 Kia Optima Hybrid at Auburn Chevrolet I liked, so we went and looked at it. It sounded great nothi I went to look for a car on 7/26/16. I found a 2014 Kia Optima Hybrid at Auburn Chevrolet I liked, so we went and looked at it. It sounded great nothing was wrong. Fast forward to 8/10/16 when I'm wanting to actually BUY the car. I had been watching this car drop in price since 7/26. It went from 16,000 to 15,000 & continually dropped until it got to 14,997. I set my appointment to go in. The day of my appointment the had raise the price BACK UP to 16,051. My fiancé called them to figure out why it went back up. They told him the AC went out and the compressor would be $500 so they wanted to make sure they made profit off of the part they just installed.. The salesman then called me (not realizing my fiancé had just spoken to someone about the car) & asked if I'd be in. I said I'm not sure since the price went up, and I asked why it went it. His response was "Oh, it's because it's the middle of the month getting closer to the end. We raise our prices to see if we can make a little more profit." I then proceeded to ask if anything was wrong with the car (again, he had no idea I already knew about this compressor) his response, "no, the car is perfect"......... So I went to my scheduled appointment & we looked at the car, it looked good. We started it & it didn't sound right. It didn't idle right, & it was a quart low on oil. So we asked him about it, "oh it's just a hybrid" was his response to the strange sound it was making. So then I brought up the compressor. He knew a little about it & then proceeded to tell me it was $1200! They had JUST told my fiancé it was going to be $500! I brought up the fact that this car had 6 different warrantys according to the car facts report, why am I paying for a part that went bad on THEIR lot! He didn't know what to say and went into speak with someone. He came back and told me basically that the warranty wouldn't cover it and I would have to pay for it. Alright. My brother in law called O'Rileys and asked them for a price quote on the same part they just told me was going to be $1200 to fix. The price was $164 shipped from California.... I told them not to bother putting it on, I will do it myself. At this point the salesman was getting frustrated that we knew what we were doing & he couldn't con us into spending a few more thousand dollars. We went for a test drive & every time you pressed on the breaks, it pulled to the right. We gave it some gas & it was just really laggy. Didn't "get up and go" like it was supposed to. It also sounded like there was a small knock. We tried the eco mode, & we couldn't get that to work either.. We came back and sat down with the saleman and told him some of the things we observed. He, at this point was still frustrated & us telling him what we noticed seemed to have sent him over the edge. He said "if you're not comfortable with it, don't buy it." Then, I told him where I'd like to be and this is about what I wanted to stay around (price wise). Before I even got to finish, he said "if you don't like our prices, you can leave." I was in disbelief, but got up and just left. Another salesman walked out behind me and tried to make things right, but the deed was done. I will never return. More

Great I'm very happy with what a purchased and by the way I was treated by staff. Very profecional people. I will recommended to my friends and family Thank I'm very happy with what a purchased and by the way I was treated by staff. Very profecional people. I will recommended to my friends and family Thank you More

Faiz Hashmi Top Salesman I told Faiz what I was looking for and he showed me what I wanted at a price I could afford. I was in the market to buy a new car and was told that th I told Faiz what I was looking for and he showed me what I wanted at a price I could afford. I was in the market to buy a new car and was told that the money I was willing to spend I could only buy a used car. I did visit other dealers before deciding to buy at Auburn Chevrolet. None of the other dealers could met my requirements so I went back to Auburn Chevrolet and bought the car that I liked best. More

it was beautiful faiz helped so much and eric I walked in with a used car from another dealer and faiz was able to see exactly what was wrong my twin sister sent me there to work with eric who she I walked in with a used car from another dealer and faiz was able to see exactly what was wrong my twin sister sent me there to work with eric who she bought her car thru but faiz did just as well the whole dealership gave me a positive vibe and a secure feeling my money my time was not wasted I am so grateful for good people still in the car company . More

Relaxing They are there to sell vehicles yes, but not ever did I feel they were "pushy". My sales person, Brent, spent all the time I needed to answer questio They are there to sell vehicles yes, but not ever did I feel they were "pushy". My sales person, Brent, spent all the time I needed to answer questions. The finance dept. is of the same caliber. Explaining, answering without rush, all of my concerns. I will recommend this dealership, my sales person Brent, to everyone that asks me where did I get my gorgeous SUV / cross over. More

Good! They were awesome and got me a good deal! They showed me many options and were very helpful in getting what i needed thank you They were awesome and got me a good deal! They showed me many options and were very helpful in getting what i needed thank you More

Very Happy Customer I would Recommend this Dealer to every one Fred Dearing was a awesome Sales man he really made my new purchase easy he explained everything about the I would Recommend this Dealer to every one Fred Dearing was a awesome Sales man he really made my new purchase easy he explained everything about the car help me hook my phone up to the car navigation and all my contacts made it really easy for me The Team of people that worked their are very good and it didn't take all day was great experience More

Friendly, simple, personable first new car experience I gave the rating of 5 stars to Auburn Chevrolet because from the couple of emails exchanged prior to walking into their dealership to driving away in I gave the rating of 5 stars to Auburn Chevrolet because from the couple of emails exchanged prior to walking into their dealership to driving away in my brand new car, the experience was phenomenal! This was my first brand new car purchase so I was a little nervous. I had already done my research and was just looking to finalize my feelings on the vehicle. Chelsea Kidd was extremely friendly, efficient, and made the whole time I was there really positive. When it came time to finalize the financial part, Pavel Hrabinsky, was easy going and had a great sense of humor and really personable. I felt extremely well taken care of and that if I needed anything I could give them a call and he wasn't just saying it to say it. I definitely will keep this dealership in mind for any future purchases! More