Atlantic Toyota - Service Center

I bought my Toyota Camry XLE a couple of years ago from Atlantic Toyota a few years ago and I love it!! I brought my car in today to have the oil changed and the tires rotated. Wayne Weinstein noticed th Atlantic Toyota a few years ago and I love it!! I brought my car in today to have the oil changed and the tires rotated. Wayne Weinstein noticed that my inspection sticker was almost expired, thereby saving me another trip later in the month. I am very happy with the service at Atlantic and will continue to have my car serviced there. Great service and courteous staff! Carolyn Goldberg More

The service department at Atlantic Toyota is truly outstanding. The staff is professional, accommodating and courteous, often going above and beyond to ensure that the customer has the best experience outstanding. The staff is professional, accommodating and courteous, often going above and beyond to ensure that the customer has the best experience possible. As a nurse at Long Island Jewish Hospital, my shifts often fluctuate and Michelle was able to work around my schedule, in terms of date/time, providing me with a loaner, and updating me as to when my car will be ready for pick-up. Michelle is friendly, personable, and goes above and beyond to ensure that the customer is satisfied. Overall, I can not say enough about my experience thus far at Atlantic Toyota. Their dedication to customer service does not go unnoticed. I met the Service Director, Steve on my last visit yesterday and he was a real guy. Professional and courteous and attended to all my needs too. Just a great staff!! More

I was able to drop off my car and get it back the same day,even after arriving late in the pm. The staff was very professional and friendly. day,even after arriving late in the pm. The staff was very professional and friendly. More

My parents insist on servicing and buying their new cars from Atlantic Toyota because of Wayne Weinstein. They have been doing business with him for the past ten years. He is an incredible person and he att from Atlantic Toyota because of Wayne Weinstein. They have been doing business with him for the past ten years. He is an incredible person and he attends their Temple in Plainview too. They have been servicing every new Toyota with Atlantic Toyota since 2000 and he gives them discounts for every service. When it coms time to replace their cars, he is in the Showroom negotiating rock-bottom prices for them even before they know it. !!!! He is an incredible human being and I am so glad he is there for my parents when they need him. They have sent all their friends from Cedarhurst and Jericho to Atlantic Toyota to buy their new car their too!!! There are three dealerships between where they live and Atlantic but we make sure they get our business!!!! Go to Atlantic Toyota service and see Wayne, he is such a good boy. Mazel tov!!!! More

Steven provided exceptional customer service. Professional and friendly. The servicing of my car took exactly the amount time that Steven told me. And my car was waiting for me right outside the Professional and friendly. The servicing of my car took exactly the amount time that Steven told me. And my car was waiting for me right outside the waiting area. Excellent service! More

I came here with my father after the vanity mirror in his car fell off. We expected to simply buy the car part and leave, but the service advisor Benny told my dad that he could get it fixed for free if his car fell off. We expected to simply buy the car part and leave, but the service advisor Benny told my dad that he could get it fixed for free if his warranty covered it which is really sweet and honest. He could have very easily taken advantage of me (a girl) and my 80 year old Dad, but he didn't. That's so cooooooolll!!!! So we went to get our car serviced and found out there would be a two hour wait time, but actually it didn't take very long, probably around thirty or forty minutes at most. Benny was really helpful and nice, and he definitely did more for us than he had to. They had free bagels and coffee that made the wait more tolerable The customer service really stood out because they serve you with a smile on their face. That's why I wrote this review, it's SO rare to actually be waited on by people who don't look like they'd rather be somewhere else. I LOVE IT when people are actually smiling and look like they are glad to see you. And by the way that guy Benny is hot!!! More

I had a pre - scheduled 3 month service and NYS inspection appointment for 8/14/13. I dropped the vehicle off the night before using the convenient night drop box. I left a note indicating that I w inspection appointment for 8/14/13. I dropped the vehicle off the night before using the convenient night drop box. I left a note indicating that I would be in the area the following morning and if possible to have the vehicle ready by noon. I received a call from Wayne Weinstein at approx. 10:30 AM and was informed that the vehicle was ready for pick-up. There were no surprises, gimmicks or up-sell. I picked up the vehicle and found it be be clean and undamaged. I am completely satisfied with this service experience. Frank More

Very happy with the evaluation of my car and advise on service needed. Krystine, assistant service adviser and Jeff mechanic who checked out car. Made future appointment to take care of needed problems. service needed. Krystine, assistant service adviser and Jeff mechanic who checked out car. Made future appointment to take care of needed problems. More

The experience begins with scheduling, which was done with ease. I called the afternoon prior and was scheduled for 7:30 a.m., next morning. I was then assigned an adviser, who contacted me prior to doin with ease. I called the afternoon prior and was scheduled for 7:30 a.m., next morning. I was then assigned an adviser, who contacted me prior to doing any work I had not requested. He explained, in detail, why he would recommend filter changes and informed me of the cost. I agreed to proceed with his recommendation. He then asked if would be OK with me if the car was ready a half-hour later than my requested pick-up time. For me to get this kind of interactive service, a half-hour means nothing. The experience concludes with another phone call letting me know the car is ready. More

My Navigation System suddenly stopped working. The dealership simply said that the car is a few months and 3000 miles over warranty, there was nothing they could do. To replace the unit would cost ov dealership simply said that the car is a few months and 3000 miles over warranty, there was nothing they could do. To replace the unit would cost over $2000 and they didn't even offer to help with the cost. I've been a loyal Toyota owner for over 25 years and I feel completely disrespected and unappreciated. Alan L Ross More