Atlantic Toyota - Service Center

Free Maintenance I purchased a car at Atlantic Toyota about 4 months ago. The deal came with a year of free maintenance. I made an appointment to have my car service I purchased a car at Atlantic Toyota about 4 months ago. The deal came with a year of free maintenance. I made an appointment to have my car serviced this week. I was told that it would take about an hour, so I chose to wait. The servicing, which is really just an oil change and fluid check, took two hours. At no time did my service representative stop by to let me know how much longer it would be or check in with me in any way. When he came to get me, he didn't go over anything with me, apologize for the long wait, or say anything else. Even though it is free, I don't think I will take my car back to Atlantic Toyota for maintenance. I do have to say that this experience differed from the sales experience, which was much more pleasant. More

advisor Michelle K ANAVAS WAS PROFESSIONAL AND IMFORMATIVE. iWENT AWAY A HAPPY CAMPER.One thing still concerns me once in a while when I make left or right tu Michelle K ANAVAS WAS PROFESSIONAL AND IMFORMATIVE. iWENT AWAY A HAPPY CAMPER.One thing still concerns me once in a while when I make left or right turn i get a hesitation upon acceleration. advisor wrote possible vsc activation on poor road surface? I will inform dealer if it continues. More

Great Service I had service performed on my 2001 Toyota Tacoma and am very satisfied with work The representative, Benny Mak is outstanding. He explained the work b I had service performed on my 2001 Toyota Tacoma and am very satisfied with work The representative, Benny Mak is outstanding. He explained the work being done as well as work which was recommended. He is a true professional and an excellent representative for Atlantic and Toyota. More

brand new off the show room, needs service in 2 weeks Yes, I had purchases a car a little over 3 weeks ago. 2013 Scion xB right off the show room floor. I fell inlove. It's the perfect car for me. But the Yes, I had purchases a car a little over 3 weeks ago. 2013 Scion xB right off the show room floor. I fell inlove. It's the perfect car for me. But then something went wrong with a computer that wasn't reading a sensor. I had to take it in before I made my first payment. I was upset that it already needed to be serviced, but I believe his name is Steve helped me throughout the whole process. He made sure I understood what was wrong, gave me a rental car and I got my car back the next day. It turned my frown upset down. He was super friendly, nice and even though it seemed like he was going through chaos of a never ending line of cars, he made sure I left with a smile. I'm not mad that something went wrong with the car it was a malfunction. And Toyota fixed it! I'm grateful to have bought my car from here. And everything was covered under warranty. Couldn't ask for a better Toyota team at this place. More

Quite possibly the worst service department ever. I brought my 2005 Prius in to have work done to resolve a flashing master warning light. Since they were unable to see the light flash themselves, th I brought my 2005 Prius in to have work done to resolve a flashing master warning light. Since they were unable to see the light flash themselves, this "service department" were completely baffled and did not do anything, claiming they could not recreate the problem, which leads me to believe they never tried, as they had my car for a whole weekend and couldn't see a problem, yet i was always able to see the light. Several times i was accused indirectly of lying about the problem. Thankfully I was able to diagnose and fix the problem myself, somehow they never decided to see if my oil level was a problem. I am still waiting for a call back from the customer relations manager. It was supposed to have happened days ago. More

Benny Mak Recently had service performed on my 2011 Camry. Very satisfied with work, and especially with representative Mr. Benny Make. He is a consummate profe Recently had service performed on my 2011 Camry. Very satisfied with work, and especially with representative Mr. Benny Make. He is a consummate professional and a credit to the Toyota Company. More

in and out with ease What struck me most was Tims very personable manner. He made me feel comfortable and was so polite and friendly. Probably the most impressed I have What struck me most was Tims very personable manner. He made me feel comfortable and was so polite and friendly. Probably the most impressed I have ever been with the actions of an employee. Thanks, John Andersen More

Highly recommended , Great service and Sales staff I went in for my 1st service appointment.I walked in to showroom and was inquiring about service department,a professional looking young men José Cast I went in for my 1st service appointment.I walked in to showroom and was inquiring about service department,a professional looking young men José Castillo (I guess his name tag said he was one of sales person) was very courteous to walk me to service department building and introduced me to service advisor "Timothy", who was very professional and courteous too ,Tim got me out of there in 30 min.FASTEST SERVICE EVER GOT.thanks Atlantic Toyota sales and service department..highly recommended ++++++ More

New car issues I purchased a2014 rav 4 limited. There were certain things that were promised to me with sake that we're not in it when I picked it up. Also the car I purchased a2014 rav 4 limited. There were certain things that were promised to me with sake that we're not in it when I picked it up. Also the car had scratches on it. Since my salesman was no longer with the dealership I dealt with finance manager Fred who took care of everything and made arrangements with Benny. Even though it took longer than expected to resolve the issues everything came out great. More

Recall Service From making my appointment, to the service that Michael J. provided, the experience is outstanding. I spoke with Messrs. Lee and Wilson regarding the From making my appointment, to the service that Michael J. provided, the experience is outstanding. I spoke with Messrs. Lee and Wilson regarding the purchase of another Corolla and I will be back. More