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Atlantic Toyota - Service Center

West Islip, NY

4.7
573 Reviews

573 Reviews of Atlantic Toyota - Service Center

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October 11, 2017

Very pleased with work done Our manager Tim was extremely knowledgeable & helpful. He fully explained the work that was done and was very nice to me and my wife. I felt very comf More

by BobbyZman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Keehner
Oct 13, 2017 -

Atlantic Toyota responded

We really appreciate this fantastic feedback for Tim, thank you so much for letting us know about your time in our service center. We're so happy to hear that Tim took the time to explain the work being done, and to answer all of your questions. We are happy to hear that you will return to Atlantic Toyota, and we will make sure Tim knows how much you appreciated his help!

October 10, 2017

Happy with service department Not a big fan of the dealership but their service department is great. I like their service managers, always professional and easy to talk to. They ha More

by Jp45216
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Giovanni Cisneros
Oct 11, 2017 -

Atlantic Toyota responded

We're happy to hear that our service team has been a reliable resource, and that you have been able to trust the service department with your vehicle's needs. Please reach out to us if you would ever like to discuss your concerns with our dealership, as we would be happy to speak with you and learn how we can improve.

October 05, 2017

Nys inspection They are always prompt and courteously. They provide accurate estimates Service dept is clean and well kept.. Waiting room is large. Only drawback More

by Doowopal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Oct 06, 2017 -

Atlantic Toyota responded

We truly appreciate this wonderful review for our service department! It is fantastic to hear that our team offered a friendly and prompt experience. We hope that you will continue to trust your vehicle with our service team at Atlantic Toyota!

September 27, 2017

Service, service, service Always taken care of even if there is a major problem. Reasonable wait times, walk ins always welcome, and pricing for repairs is reasonable. They ser More

by Dbaezsr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim
Sep 28, 2017 -

Atlantic Toyota responded

This is fantastic to hear, thanks for letting us know about your great service experiences at Atlantic Toyota! We want to make sure that every customer feels comfortable while waiting for their vehicle to be serviced, and it is wonderful to get such amazing feedback. We hope you will continue to trust Atlantic Toyota with your vehicle's service needs!

September 23, 2017

Service Center Atlantic Toyota is quick, efficient and the service staff is extremely friendly. Every time I step into their service center I know I'm in good hands. More

by kitkat1993
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2017 -

Atlantic Toyota responded

Our service team works hard to offer peace of mind during every visit, and we're so happy to hear that this has been your experience! Thanks for your kind words for our Atlantic Toyota service team. We hope to see you again!

September 23, 2017

Great work, Great price, Everytime Atlantic gets me in and out fast. I know their mechanics did the job correctly and the prices are always reasonable. They also have a clean waiting ar More

by Firebird1967
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tasha Drew, Benny Mak and Mike J , Steven Silver
Sep 25, 2017 -

Atlantic Toyota responded

We truly appreciate this great review for our service department! It is so fantastic to hear that our team gets you in and out, and that our waiting area makes for a clean and comfortable experience. Thanks so much for choosing Atlantic Toyota!

September 14, 2017

Satisfactory Benny his the best service employed thanks to him I always get my car in good condition but Toyota has to give better price to frequency costumers ok More

by Daricito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ben Manning
Sep 15, 2017 -

Atlantic Toyota responded

Thank you for letting us know about your great experience with Ben, we're so happy to hear that you can depend on him to keep your car in great condition. Please contact us directly to discuss any concerns you have, we would be happy to hear from you!

September 01, 2017

Great Service at Atlantic Toyota Got an appointment immediately to have some maintenance done on the lighting system. Tim in service was knowledgeable of the vehicle and had the work More

by Tomloc55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Keehner
Sep 05, 2017 -

Atlantic Toyota responded

Thank you for the review, we really appreciate getting such great feedback for our service team. We are glad that Tim worked to efficiently and expertly address your concerns, and that your vehicle was finished at a reasonable time. Please reach out to us anytime you have questions for our Atlantic Toyota service department, we would be happy to hear from you!

August 26, 2017

Very good very gast Very good. Service and understands your needs. Been going there since 2001 and. Usually have coupons. For service. People. Are friendly. And explain More

by Ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Silver
Aug 29, 2017 -

Atlantic Toyota responded

Hi Ronnie, thank you for consistently choosing Atlantic Toyota. We do take pride in always explaining the performed work and working hard to do it right the first time. We look forward to serving your vehicle again when the time comes! Sincerely, Atlantic Toyota

March 12, 2017

Lease of a new Maxima 2017 Nelson & the entire team was wonderful & totally efficient in getting the car lease done in a very timely manner. I highly recommend everyone to ser More

by Auto345
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nelson Pacheco
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