Atlantic Toyota - Service Center
West Islip, NY
572 Reviews of Atlantic Toyota - Service Center
After I waited 2 hours & they told me my car was ready to go we realized that they didn't fix the problem with my tailgate door. I had to wait another hour and then was told that I had to leave my car and co go we realized that they didn't fix the problem with my tailgate door. I had to wait another hour and then was told that I had to leave my car and come back the next day to get it! They gave me a loaner car & I was told that I had to pay for gas after I wasted 3 hours & had to waste another 2 hours the next day to get my car. The next day I had to call twice to find out the status of my car. They could not fix the problem but I needed my car back so I drove out to get it. I was told that they were waiting for the Toyota engineers to get back to them on how to correct the problem. I'm waiting to hear from them... More
Mike Keehner is my go to guy. This is my fourth time getting my car serviced for routine maintenance. He has never disappointed me. Always with a smile, friendly and caring. That' This is my fourth time getting my car serviced for routine maintenance. He has never disappointed me. Always with a smile, friendly and caring. That's how service should always be, and he shines above the rest. Otherwise, I would not be coming back. My first visit was with Westbury Toyota where I purchased the car and had my first service. Never go back to Westbury Toyota. Sales and service at Westbury Toyota was horrible. I'll be back to Atlantic Toyota and Mike Keehner. He deserves a raise. More
Always had a good experience with Atlantic Toyota service and Atlantic sales. Personnel are exceptional. and Atlantic sales. Personnel are exceptional. More
Great, quick service, knowledgeable and friendly. will continue to service my vehicle there and recommend others to do as well. will continue to service my vehicle there and recommend others to do as well. More
Very friendly and helpful staff with a comfy waiting area. Took a long for my car to be finished but everything ne was lovely area. Took a long for my car to be finished but everything ne was lovely More
Atlantic Toyota always has the best workers. Their service center is exceptional and I never have issues when going. Their service center is exceptional and I never have issues when going. More
I was on my way home when my car starting having problems and became undriveable. I happened to drive by Atlantic Toyota and they were luckily able to squeeze me in their already busy schedule. They worked w and became undriveable. I happened to drive by Atlantic Toyota and they were luckily able to squeeze me in their already busy schedule. They worked with me regarding my fix options and provided a courtesy car while I waited. Kyle stood out as a very capable, friendly and professional team member who made my unfortunate predicament a positive one. Thanks to everyone at Atlantic Toyota for superior service! More
mazda cx5 I bought a faulty car, they told me there was no problem with the car but the car is burning oil no problem with the car but the car is burning oil More
the staff is very helpful. and they provide the service in time.Specially Tasha is very helpful and she makes the thing easy and quick and they provide the service in time.Specially Tasha is very helpful and she makes the thing easy and quick More