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Atlantic Toyota
Lynn, MA
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834 Reviews of Atlantic Toyota
My husband and I went to Atlantic Toyota in the summer to try and get a 4dr car, Shane told us to come back with more of a down payment, which I liked because he didn’t try to pressure us into something we w try and get a 4dr car, Shane told us to come back with more of a down payment, which I liked because he didn’t try to pressure us into something we wouldn’t be able to afford! So we knew that when we returned we wanted to see Shane. Shane was very knowledgeable, pleasant and patient with us. He made the stressful experience with buying a car a stressless one! I would and will refer my friends and family to Shane. I will DEFINITELY see Shane again for any future cars. Shane I would like to thank you for your exceptional service. More
I had a wonderful experience! Shane was great, he was honest and straight forward. We apprecited that the most. I would recommend this dealership again. The service department is also helpful and easy honest and straight forward. We apprecited that the most. I would recommend this dealership again. The service department is also helpful and easy to work with. I also like that Atlantic Toyota is near my home. More
Shane was recommended to me by a family member who recently purchased a vehicle through him. Shane was very knowledgable about each vehicle, as I was unsure what exactly I wanted to purchase. He was recently purchased a vehicle through him. Shane was very knowledgable about each vehicle, as I was unsure what exactly I wanted to purchase. He was patient with me through every step, always friendly and very helpful. He followed up after my purchase to assure I was satisfied and happy, which meant a lot. He proved I was not just another sale for him, I was a customer that mattered. Shane is and will be highly recommended to my family and friends. More
My wife and I went in to Atlantic Toyota just before they closed to look at a pre-owned car that I saw on their website. Shane Dennis' workday was over, but he was willing to stay and show us the car even t closed to look at a pre-owned car that I saw on their website. Shane Dennis' workday was over, but he was willing to stay and show us the car even though it was a cold rainy November night. He was very pleasant to deal with and was happy to take the time to test drive the car with us. Shane was very patient with us as we were very indecisive about what we wanted to do. In working with Shane and the GM, we were able to agree upon a fair price. Shane stayed until we were finished with the financing and was there the next morning when I came in to pick up the car. Shane's follow through service has also been great. The car needed one repair, and Shane expedited the work at no cost to me. Working with Shane was unlike most other car buying experiences. I knew I was dealing with a credible salesman who would treat me fairly. If character in a salesman matters, ask for Shane. More
Shane Dennis showed us the 2010 Prius and was extremely thorough, patient, and helpful. He had all the answers to all of our questions. He was also very easy to contact and got back to us right away when w thorough, patient, and helpful. He had all the answers to all of our questions. He was also very easy to contact and got back to us right away when we had further questions. He did not push us in any direction. He is a "no pressure" sales guy and I can't recommend him highly enough! More
shane was so helpful and kind and got me a great deal on a brand new suv! He helped me thorough everything and was patient in helping me get to the price i needed. The dealership also gave me $1000 for bein a brand new suv! He helped me thorough everything and was patient in helping me get to the price i needed. The dealership also gave me $1000 for being a college grad which was awesome and very helpful. I would definitely recommend this dealership and Shane to anyone i know looking for a new car. More
Hi First would like to say Castro has been awesome very attentive. I felt he got inside my shoes and worked with me. Thumps up...I would most deffenetly recommend Him and Atlantic Toyota to my freinds and attentive. I felt he got inside my shoes and worked with me. Thumps up...I would most deffenetly recommend Him and Atlantic Toyota to my freinds and Love ones...Thank you for helping me, I am in Love with my Toyota Corolla 2010...Keep up the good Customer Service..Thanks and Gob Bless you all....G Soto. More
Last Saturday I got my fourth car from this dealer. Castro has been my salesperson all the time, He inspires trust and have a great pasion about his job. I always feel welcome on this dealer. He al Castro has been my salesperson all the time, He inspires trust and have a great pasion about his job. I always feel welcome on this dealer. He always offer to me great options and provide me advise about what the better possibilities are. I was driving a Rav4 2007 and now I have a Rav4 2010. It feels great!! My daugther had a great time as well, she is 6 years old and love their children's corner and the way how everybody say "Hi" to her. I like this dealer and always recomend them for business I have had a great experience whith them since I got my first car. More
Bought a extended guarantee so I have to bring my car in for oil changes. I complete regret doing so cause the service dept is the worst I've ever dealt with. I always make an appt and I can't understand wh for oil changes. I complete regret doing so cause the service dept is the worst I've ever dealt with. I always make an appt and I can't understand why it takes an average of 1 1/2 - 2 hours to get a simple oil change. My last appt was the icing on the cake, I went in to have an inspection sticker done and to have a part replaced. The part had been ordered the week before and I had already received a call phone the service agent and also received a post card confirming this (which I thought was great). However, brought my car in and after being there for over an hour, I was informed that the inspection was completed but that the part wasn't there. I even showed the post card and all I was told was that I needed to speak to the service agent that placed the order but that the part wasn't there. I just find this completely unacceptable! At this point I'm contemplating going to another dealer and paying to avoid the headaches and the unprofessionalism that this dealer has shown me. I will NEVER recommend this dealer and will make sure to share my experience/s with everyone I know! More