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Atlantic Toyota
West Islip, NY
2,052 Reviews
2019 Consumer Satisfaction Award Winner! Atlantic Toyota in West Islip, Long Island has been serving the community for over 30 years. With over 1000 New & Certified Pre-Owned vehicles available we have everything that you need right here. Customer satisfaction is our #1 priority. For all your Long Island Toyota needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,052 reviews
Verified Customer
November 24, 2024
Great service. Excellent customer service. Accurate wait time estimate provided by my advisor, Mike. Great experience Excellent customer service. Accurate wait time estimate provided by my advisor, Mike. Great experience More
by Gerifis
November 24, 2024
Tim at service was great. Very knowledgeable and helpful in servicing my Venza. The salesman Daryl was helpful in the purchase of a new vehicle Very knowledgeable and helpful in servicing my Venza. The salesman Daryl was helpful in the purchase of a new vehicle More
by A1J2K3.DR
November 24, 2024
Excellent all the time never had any problems with the work but was done would recommend work but was done would recommend More
by GTBEYER
Employees Worked With
November 20, 2024
Friendly, responsive, respectful , excellent communication, very well explain, great attention and above all very very helpful. communication, very well explain, great attention and above all very very helpful. More
by nvega1966
November 16, 2024
I really was happy with this dealership and the dealers Greg and Shaz. Very helpful. Love car Greg and Shaz. Very helpful. Love car More
by LUCYGIRLIS4
November 14, 2024
Tasha was my agent and did a wonderful job communicating with me in a polite and respectful manner. Thank you. I have been very impressed with her help the many times I've come to Toyota for service. I with me in a polite and respectful manner. Thank you. I have been very impressed with her help the many times I've come to Toyota for service. I had a few issues: I had asked for an oil change and tire rotation. When I got home and checked my invoice, no tire rotation was performed as requested only the oil change. Also, when I received my vehicle to take home, my glove box was not reinstalled but was left on the passenger side floor. I had to tell Tasha who promptly requested someone come to valet drop off and take my car back to fix the issue. This is the second time parts were not reinstalled as needed. The first time, service members did not put the fuse box cover back on the fuses located in the engine. That remained that way for weeks in the cold and rainy weather until I refilled my washer fluid. At which time I notified Toyota service. My car was also badly damaged one time I brought my car in for service. I am concerned that these oversights are becoming more common and are making me reconsider using this dealership for my future maintenance. So, ultimately I spent 2 hours and $140 waiting for just an oil change. Very disappointed. More
by jazzersaxman
Employees Worked With
