
Atlantic Toyota
West Islip, NY
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Tasha is the best! Always makes me feel welcomed and very good at her job. She makes sure that all the questions I have about my car are being answered and keeps me upd Always makes me feel welcomed and very good at her job. She makes sure that all the questions I have about my car are being answered and keeps me updated during the process. Definitely would recommend everyone to book with Tasha Drew! More
The service team was wonderful and Michael keehner was very Professional, courteous and very helpful very Professional, courteous and very helpful More
Muy mala experiencia jamás vuelvo a ir ahi que engaño más frustrante. Very bad experience, I will never go there again, what a frustrating deception. Lleve mi carro a mantenimiento y me lo chocaron aparte m frustrante. Very bad experience, I will never go there again, what a frustrating deception. Lleve mi carro a mantenimiento y me lo chocaron aparte me tocó pagar ami me cobraron una letra muy cara nada de lo que me avía Prometido. Q mal servicio. Uno de los peores diler. More
Tasha Drew my service advisor did a great job. My car was in for a recall and an issue with the air conditioning. Tasha was professional and knowledgeable and couldn't have been nicer. The recall My car was in for a recall and an issue with the air conditioning. Tasha was professional and knowledgeable and couldn't have been nicer. The recall matter and the air conditioning problem were taken care of and there haven't been any issues since. More
The service team here is better than any other Toyota dealer I have used in the past. There are 2 other Toyota dealers that are closer to my home, but the extra drive to Atlantic Toyota is worth it! Keep dealer I have used in the past. There are 2 other Toyota dealers that are closer to my home, but the extra drive to Atlantic Toyota is worth it! Keep up the good work! More
Exceptional service and so easy to schedule or change an appointment. Very convenient location and the service associates couldn’t be nicer. appointment. Very convenient location and the service associates couldn’t be nicer. More
No one called me to let me know when my car was ready. When I called to find out about the status of my car I was told that all mechanics left for the day and they had no idea about status and to please When I called to find out about the status of my car I was told that all mechanics left for the day and they had no idea about status and to please call back next day. Finally, someone called me back to let me know that the car was ready. I asked if I could pick up the car and they said yes. When my husband arrived to pick up the vehicles it was very confusing and there was no one to help. He got the car but we still don’t know what was wrong with it since the people in the office at the time did not know. More
Tim always takes the best care of me & my Toyota. That is why I've been coming to this dealership for 20 years. 1st with my 04 matrix & now with my 19 rav4. Thanks to the service department & Tim, I That is why I've been coming to this dealership for 20 years. 1st with my 04 matrix & now with my 19 rav4. Thanks to the service department & Tim, I never have to worry that my beloved Toyota is ready to go wherever I am. More
They provided great service and the entire team were courteous. Tim took his time to explain everything and services that were done to the car in languages that I understood given that my expertise is courteous. Tim took his time to explain everything and services that were done to the car in languages that I understood given that my expertise is not in auto mechanic. Thank you. More
They take a very long time. I took my car there for its first service, was there for hours. Finally left and my tire pressure light was on. I got home checked my tire pressur I took my car there for its first service, was there for hours. Finally left and my tire pressure light was on. I got home checked my tire pressure and had to fill my tires. The tire pressure light was still on, so I called them. I got a very rude receptionist on the phone, I explained my situation to her and her response was “So do you want to bring the car in?” In a really nasty tone. Made an appointment for that Friday, waited there for 4 hours just for them to tell me that all they had to do was fill the tires. My hubby was a mechanic for many years, I am an aircraft mechanic.. I think between the two of us we know how to fill tires. So obviously they screwed up the sensor the first time and didn’t want to say. I have another free service left, but there is no way I will bring my car back there. More