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Atlantic Toyota

West Islip, NY

4.7
2,111 Reviews
2019 Consumer Satisfaction Award Winner! Atlantic Toyota in West Islip, Long Island has been serving the community for over 30 years. With over 1000 New & Certified Pre-Owned vehicles available we have everything that you need right here. Customer satisfaction is our #1 priority. For all your Long Island Toyota needs.
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193 Sunrise Hwy North Service Rd

West Islip, NY

11795

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Showing 2,111 reviews

August 14, 2024

Tasha is the best! Always makes me feel welcomed and very good at her job. She makes sure that all the questions I have about my car are being answered and keeps me upd More

by analucero05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tasha Drew
August 13, 2024

The service team was wonderful and Michael keehner was very Professional, courteous and very helpful More

by TDARRYL535
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Keehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Musmacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Keehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Dailey
August 13, 2024

Muy mala experiencia jamás vuelvo a ir ahi que engaño más frustrante. Very bad experience, I will never go there again, what a frustrating deception. Lleve mi carro a mantenimiento y me lo chocaron aparte m More

by yessicasantiago998
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Celin
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 13, 2024

Tasha Drew my service advisor did a great job. My car was in for a recall and an issue with the air conditioning. Tasha was professional and knowledgeable and couldn't have been nicer. The recall More

by pmy128
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tasha Drew
August 13, 2024

The service team here is better than any other Toyota dealer I have used in the past. There are 2 other Toyota dealers that are closer to my home, but the extra drive to Atlantic Toyota is worth it! Keep More

by JimB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Keehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Exceptional service and so easy to schedule or change an appointment. Very convenient location and the service associates couldn’t be nicer. More

by steve.rebuth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorenzo Pierre-Louis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Keehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Dailey
August 12, 2024

No one called me to let me know when my car was ready. When I called to find out about the status of my car I was told that all mechanics left for the day and they had no idea about status and to please More

by Valentina
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Tim Keehner
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

Tim always takes the best care of me & my Toyota. That is why I've been coming to this dealership for 20 years. 1st with my 04 matrix & now with my 19 rav4. Thanks to the service department & Tim, I More

by Kathy Noone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Keehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2024

They provided great service and the entire team were courteous. Tim took his time to explain everything and services that were done to the car in languages that I understood given that my expertise is More

by Dominiquevalentin244
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Keehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 09, 2024

They take a very long time. I took my car there for its first service, was there for hours. Finally left and my tire pressure light was on. I got home checked my tire pressur More

by ADESIMONE129
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
1.0
This rating includes all reviews, with more weight given to recent reviews.
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