Atlantic Toyota

Mike simply lied to get us to drive 45 minutes to his showroom. We saw the 2011 Camry we wanted to buy on their web site and called to see if they still had it. Mike said they had it in their "storage showroom. We saw the 2011 Camry we wanted to buy on their web site and called to see if they still had it. Mike said they had it in their "storage facility" in Bay Shore and he would send his porter to get it and gas it up so we could test drive it. I'm serious! He didn't say he was unsure or he would try to find it...he said he had it and it would be there when we arrived. When we arrived he immediately tried to "switch-pitch" us into an Avalon or a 2012 Camry. His excuse for the car being on the web site was that the site was out of date. He had no excuse for the lie and acted like it was no big deal. My wife and I were astounded that he would think we would even consider doing business with an out and out liar. We left immediately and found the car at a reputable Toyota dealer (Millennium). More

I went to Atlantic to purchase a tacoma with the intention to possibly trade in my current vehicle. They did an appraisal on my vehicle. I waited 5 minutes and they came to me and presented me with intention to possibly trade in my current vehicle. They did an appraisal on my vehicle. I waited 5 minutes and they came to me and presented me with a monthly payment without letting me know the price of the new vehicle, what they were giving me for my trade and what the finance rate was. The place is a joke look elsewhere if you are considering buying a Toyota. More

Worse car buying experience ever. Got a good price on the car, but went downhill from there. Conned us into all sorts of things, charged crazy prices, added fees they had no right adding and made a numbe the car, but went downhill from there. Conned us into all sorts of things, charged crazy prices, added fees they had no right adding and made a number of large errors in their favor - to the tune of about $1000. We did manage to get some things resolved but still ended up with an overpriced extended warranty. Liars and cheats. Smile to your face and stab you in the back. More

I leased a toyota sienna from this dealership audi was my salesmen they were so freindly and helpfull when i handed them 2,500 dollars to lease my sienna,at 5,000 miles and 5 months later the engine lights c salesmen they were so freindly and helpfull when i handed them 2,500 dollars to lease my sienna,at 5,000 miles and 5 months later the engine lights came on they told me it is not covered warranty and want me to pay 2015.36 to fix a leased car the don,t even want to know me know very direspectful will not help me for anything will never buy or lease from this dealership and will never purchase a toyota again there slogan "TOYOTA WHO CARES" NOT US More

This was my first car purchase and I have to say that my experience working with Bob T. was great! He is a class act and listened to what I wanted rather than trying to sell me something I didn't want. He experience working with Bob T. was great! He is a class act and listened to what I wanted rather than trying to sell me something I didn't want. He was very patient, upfront, and not pushy at all. I went all over the island and in the end I'm very pleased that Atlantc Toyota was able to provide me with the most competative price for the Camry I was looking for. I was also pleased that I was able to do business with someone who took the time to care and listen. If you need a car go see Bob T., he will not disappoint. More

Tony really CARES , he makes sure everything goes right. The dealership takes care of there customers. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA++++++++++ The service dept is also special, they fix the car r The dealership takes care of there customers. AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA++++++++++ The service dept is also special, they fix the car right the 1st time. More

This is one of the worst dealership experience I ever had. Found them by using car pricing services, I got a call within 10 minutes from their "Internet Manager" I was like wow that's some really fas had. Found them by using car pricing services, I got a call within 10 minutes from their "Internet Manager" I was like wow that's some really fast service. so I said I want to setup a test drive. no problem, appointment in tomorrow. Went in the next day, I was greet by the Internet Manager, Michael at first, but 5 minutes later a salesman came with him and said "He will take care of you alright?" I told myself "uhh oh, this doesn't sound good." Then I told "Ericsson" that I'm just there to test drive the car, they can tell me their best offer, but I'm not going to buy it that day. Ok I got my test drive, the car was so-so (compare to what I test drove), and it makes this strange clunk when the gear shifts. Anyway, when I'm done with the test drive, I went into the showroom and wait, then he came and start "working out" the numbers. I was like Can you just straight up tell me your best offer ? nope he just kept repeating "how soon you're looking to buy/what kind of numbers you want?" hmm, after I told him whatever the price said on the pricing service I used should be fine but you should tell me your best offer right now cuz I have to go and asked for his business card. He said he can get me one and left for 5 minutes. Then the "Internet" guy came, start talking to me again saying it's a great car, what prices I'm looking for, I was like dude, I just want to know what your best offer is and I'm not buying it today. then 2 minutes later the Salesman came with his "Sales Manager," then the next 10 minutes or so I just kept repeating that I'm not buying today, that Sales Manager completely ignored my words and said "How soon you're looking to buy/what numbers you're looking for/if I do this and this would it change your mind and get it today/etc" I got really pissed and about to burst my F words out, I just got up and said "looking I gotta go" then he just hand me his business card and we just left. Even if I wanna buy, I will NOT buy it at this dealership. I hate freaking tactics like this. More

I regret that I never rated the people before because like harry they are all so friendly from when you pull in to when you pay your bill with everyone in between. You all have yourself a really good gro like harry they are all so friendly from when you pull in to when you pay your bill with everyone in between. You all have yourself a really good group of people. If you could go back to all my services that I had done I hope that could inform them all that I think that they are really good and that is the main reason that I return for service. More

I came in to trade my car in for a suv.I then went outside with Zolie(sales person) to pick my car. The paperwork was in process. This process took a very long time. I was there for three hours. I did outside with Zolie(sales person) to pick my car. The paperwork was in process. This process took a very long time. I was there for three hours. I did complain but was reassured that everything was in process and I would be able to pick my car out today and drive away today. This I liked so I waited.Then I was redirected to Cliff the(finance person.)He then told me that everything was ready I just had to sign the papers.So I did and was on my way.I then went outside to see the car I originally picked and it was not the car. I then talk with Zolie and he said that this was the car that they chose for me cause the one I pick was sold.This was not told to me when the paperwok was in process. So I talked to Anthony the used car assistant manager and he said there was nothing he could do the deal was already done.I said how I never left the dealership he said cause I already signed the papers. So I was stuck with a car that I did not want so what choice did I have my old car was already gone.So I took the car and left.A few months later I went to another dealership to try and trade this suv in and explained what happened. I was then told that Anthony was wrong I could have cancelled the deal right then. The dealership sales person went over my paperwork with me and dicovered that they charged me $4,000 dollars for a warranty I did not need and $1400,00 for a prepaid maintance plan that I did not need.So I asked what could I do about it and was told that there was one of two ways that the dealership did this either when I cancelled I would get the money or they would. I then proceeded to call toyota to cancel this and they told me that if I did all the money would all go back to the dealership.I was even more mad.So please if you go to this dealer I'm letting it be know that you can't trust them they will ripe you off big time!!!!!!!!!!!!!!!!!!!!! More

I like the over all experience. Atlantic toyota really know how to treat there customers. That's why I keep coming back. They would set a time for work to be done & the vehicle is done at that time or ear know how to treat there customers. That's why I keep coming back. They would set a time for work to be done & the vehicle is done at that time or earlier. The waiting room is stock with something to drink & eat. I am happy every time I go there. More