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Atlantic Toyota

West Islip, NY

4.7
2,111 Reviews
2019 Consumer Satisfaction Award Winner! Atlantic Toyota in West Islip, Long Island has been serving the community for over 30 years. With over 1000 New & Certified Pre-Owned vehicles available we have everything that you need right here. Customer satisfaction is our #1 priority. For all your Long Island Toyota needs.
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193 Sunrise Hwy North Service Rd

West Islip, NY

11795

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Showing 2,111 reviews

October 10, 2024

Service personnel were nice & helpful . Thought time was too long to be cost worthy. But i would come back More

by JDMTK864
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Liz Needham
4.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2024

Everything went ok with the car and they resolved that was need to be resolved More

by wellingtonjmartinez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Blackwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Dellolio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rich Healy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Keehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Musmacker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Keehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Dailey
October 07, 2024

Everything went well and smooth and i already have my next appointment set up for November. More

by pjerovchristine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 07, 2024

The car I purchased, on day 1 had a defect with the touch screen. I brought it to the service center for repairs and it still has not been fixed. This is a terrible experience for purchasing a new car. More

by MDEPALO5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Darien Barnes
3.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Mike is i think amazing service advisor. He's not only extremely acknowledgeable extremely helpful. More

by Matgil1234
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Keehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Service advisor was friendly and courteous and explained suggested recommendations carefully and simply.I would recommend him highly. More

by JS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Keehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Keehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2024

Clean. Did not purchase from this dealership but will consider it in the future. Service covered under Toyota Care is excellent especially receiving service More

by rich.lee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Keehner
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2024

An area you should address is giving accurate time estimates. I babysit my grandson and was tole i'd be out by 12. Needless to say I was there until 1:15 and had to get an emergency babysitter. I d More

by mlf082488
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
The secretary was absolutely fantastic. I forgot her name.
October 04, 2024

Tasha my service advisor went above and beyond to help me.She's knowledgeable very friendly and explains the all process to me. More

by SLOUIS2950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tasha
October 03, 2024

Overall good service. Wish waiting time was less than two hours. There are no complimentary bagels, cookies, snacks, or water. More

by Srtaiwan13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judi Feliz
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