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Atlantic Toyota
West Islip, NY
2,117 Reviews
2019 Consumer Satisfaction Award Winner! Atlantic Toyota in West Islip, Long Island has been serving the community for over 30 years. With over 1000 New & Certified Pre-Owned vehicles available we have everything that you need right here. Customer satisfaction is our #1 priority. For all your Long Island Toyota needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,117 reviews
May 04, 2018
Great service I want to think Ben for his help in getting my new camry it is a great car I love it Ben went out of his way to help me I want to think Ben for his help in getting my new camry it is a great car I love it Ben went out of his way to help me More
by Fbrock2247
May 02, 2018
Awesome Customer Service! Felt at home here! Our family was treated with so much care. The family got a great deal and we couldn’t be much happier! Loved the atmosphere, defin Felt at home here! Our family was treated with so much care. The family got a great deal and we couldn’t be much happier! Loved the atmosphere, definitely recommend! More
by Cat_x6
Employees Worked With
Luis Bono , Joseph Mankuski
May 02, 2018
Appalling and Unprofessional Let me begin by stating that i had recently just retired from the NYPD (Detective) after 22 years of service. I found a vehicle which caught my eye wh Let me begin by stating that i had recently just retired from the NYPD (Detective) after 22 years of service. I found a vehicle which caught my eye which was listed on their website for $21,695. I then go to showroom and they set me up with William and i explain to him i want to pay all cash.He then proceeds to go over numbers with me which include an additional $1995 warranty,and $695 dealer fees plus tax ect and comes up with $24385. i leave a $500 deposit and proceed with Adan Contract the Finance Manager. He also goes over the numbers and says you ned to bring back $24,341.17 bank check.I come back with check and proceed to purchase vehicle and at some point they say i owe $44.00..let me point out Adan Contract the finace manager told me and even wrote the # down to bring back. He then comes out if his office very unprofessional and arrogant in front of myself and mother demanding the $44.00 in which it was his mistake stating "oh i forgot it was a pickup truck" i pay the $44.00. I then am informed by William that the truck is ready and he hands mr 1 key...yes 1 key only... i then inspect the truck and there are no floor mats yes no floor mats...keep in mind i just paid $27,000 in full to this dealership... i get home and yes there is no warranty paper work. So after paying $27,000 i have 1 key,no floor mats (they gave me an IOU for them) and no warranty. I dont know how these 2 guys sleep at night. Would Not recommend this dealership to any one!!!!!!! More
by gutzz223
May 01, 2018
Ben is an excellent Sales Executive Ben is very professional, he really listened to my needs and helped me find a fantastic vehicle at a reasonable price. In addition he explained very w Ben is very professional, he really listened to my needs and helped me find a fantastic vehicle at a reasonable price. In addition he explained very well all the characteristics of the vehicle and was with me at all times until the end of the transaction. I highly recommend that if you go to Atlantic Toyota look for Ben Manning. More
by Veronica S.
Employees Worked With
Ben Manning
April 30, 2018
great experience Shamika and the sales department at Atlantic Toyota were fantastic! Very friendly and professional, I will be recommending them to anyone looking to p Shamika and the sales department at Atlantic Toyota were fantastic! Very friendly and professional, I will be recommending them to anyone looking to purchase a new vehicle! More
by mkeehner
Employees Worked With
Shamika Luciano
April 30, 2018
Knowing Toyota Our salesman Miguel Rivera was so knowledgeable about Toyotas he perfectly matched us to the vechicale we were looking for before we knew. Thank You Our salesman Miguel Rivera was so knowledgeable about Toyotas he perfectly matched us to the vechicale we were looking for before we knew. Thank You Atlantic for having such a Great staff. More
by Xxdavidxx
Employees Worked With
Angel Marroquin, Miguel Rivera
April 29, 2018
Got the car I wanted! Felt very comfortable working with Joey. He was very efficient and helpful. He didn't try to push anything on us. He went above and beyond explaining Felt very comfortable working with Joey. He was very efficient and helpful. He didn't try to push anything on us. He went above and beyond explaining everything to us. We were happy to drive away with the car we wanted. More
by mynewcar
Employees Worked With
Joseph Mankuski
April 24, 2018
Awesome There’s nothing really to say , those guys know what they’re doing and it’ shows they care about the costumers always offering something to drink or s There’s nothing really to say , those guys know what they’re doing and it’ shows they care about the costumers always offering something to drink or snack on while you wait . Excellent costumer service More
by Plumbgod123
Employees Worked With
Joseph Mankuski
April 23, 2018
My first Camry! Ben was friendly, professional and listened to my needs. He was patient and efficient. I never felt pressure at all and went home the same afternoon Ben was friendly, professional and listened to my needs. He was patient and efficient. I never felt pressure at all and went home the same afternoon with my beautiful new car. Thanks Ben! More
by First Camry, Cathy
Employees Worked With
Ben Manning
April 23, 2018
Wonderful employee Shamicka is amazing. She is extremely professional and very helpful. She created a pleasant environment where my family and I could deliberate effecti Shamicka is amazing. She is extremely professional and very helpful. She created a pleasant environment where my family and I could deliberate effectively. Not only is she very informative but she also provides honest feedback which is refreshing. More
by Rboutin55
Employees Worked With
Shamika Luciano
