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Atlantic Toyota

Lynn, MA

4.7
834 Reviews
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671 Lynnway

Lynn, MA

01905

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Showing 834 reviews

August 06, 2020

I would give this dealer no star at all if I could. I was there to buy a Highlander. I was standing there with my wife and two kids, They didn't offer any sit. 23 minutes later someone showed up. The way he More

by Prince B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Clyde Alleyne
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2020 -

Atlantic Toyota responded

We expect all customers to be treated with friendly and professional service and I'd like to apologize for what you experienced. This certainly isn't what we strive to offer our guests and I understand why you are frustrated. It is disappointing to see that we won't be helping your family into a vehicle, however, I'd like to assure you that we will use your feedback as a learning opportunity. Please don't hesitate to call if you would like to discuss your visit with me. Thank you, John Biggio - General Manager - 339-883-2505.

August 05, 2020

Excellent service great price friendly and helpful people. I don’t have 25 words to put down I think you should change the minimum amount of words you can use More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Rocco
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Darcy
Aug 05, 2020 -

Atlantic Toyota responded

Hi Steve - Thanks for the five-stars! We are so happy to hear that you had an excellent experience working with the team. Safe travels and we hope to see you back at Atlantic Toyota next time!

August 01, 2020

I had a great experience buying a Toyota Highlander with Michael. He was patient, helpful, and very responsive throughout the process. I highly recommend working with him, and it couldn’t have been smoother More

by Iannella.samantha
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Prach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 03, 2020 -

Atlantic Toyota responded

Your endorsement means the world to us, Samantha! It's wonderful to hear that Michael made your car-buying experience so attentive and stress-free. Thank you for your confidence in Atlantic Toyota, and we hope you're loving your new Toyota Highlander!

July 31, 2020

Mike Prach has an excellent customer service. The experience was outstanding , he was professional and diligent from beginning to end. I will definitely revised Mike to friends and relatives. More

by JCFerrufino7
Recommend Dealer
Yes
Employees Worked With
Michael Prach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Atlantic Toyota responded

We love to hear such kind words about our wonderful staff! It is great that Mike was able to make your experience at Atlantic Toyota so excellent. We appreciate your business and hope to earn it again in the future!

July 31, 2020

This is my second time leasing with Toyota, and I had a great experience both times. Michael Prach was extremely helpful and helped me get the best deal possible. More

by aliciagiamb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sreng Kouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Prach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2020 -

Atlantic Toyota responded

Hi Alicia, thank you for continuing to do business with us at Atlantic Toyota. We are dedicated to finding the best option for guests and it's fantastic to hear that Michael is doing his job right! Enjoy your new ride!

July 29, 2020

Best car buying experience I’ve had. Got a great price on a lightly used Corolla, no pressure sales, no hidden fees, no upselling. Starting prices are fair per KBB and Edmunds and team allows for some ne More

by CartoonFan
Recommend Dealer
Yes
Employees Worked With
Sreng Kouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alejandro Corella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Customer Service
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2020 -

Atlantic Toyota responded

Thank you for the 5-star review! It was our pleasure to work with you here at Atlantic Toyota, and we certainly hope that you continue to enjoy your Toyota Corolla!

July 23, 2020

This dealership is fantastic!! The salesman Michael Prach got me everything I wanted for the price I wanted!! I even got to keep my vanity plate with a lease! I would recommend this professional dealership t More

by Lynsey Burns
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Prach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 23, 2020 -

Atlantic Toyota responded

Lynsey, thank you for the review! We are so glad you enjoyed working with Michael here at Atlantic Toyota, and we will certainly let him know that you appreciate his help!

July 22, 2020

Atlantic Toyota has been our family's go to car dealership for over 15 years. We have bought over four cars from them. Each car has been a successful buy in all aspects. Everyone in the dealership More

by Sandra
Recommend Dealer
Yes
Employees Worked With
Carlos Figueroa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Willam Biggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jack Sharkey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 22, 2020 -

Atlantic Toyota responded

Hi Sandra - Thank you so much for your continued loyalty to Atlantic Toyota over the past 15 years! It means so much to us that you have found all of your purchases to be successful and worthwhile. We appreciate your recommendation and look forward to working with you again down the road! Congrats on the recent purchase!

July 20, 2020

Michael was wonderful to work with on purchasing my 2020 Highlander. PROFESSIONAL AND PERSONABLE and the process was seamless! Thank you for everything Michael Prach I wi certainly be passing along your con More

by DAYE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Prach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Atlantic Toyota responded

Thank you for the 5-star review! We are so glad you had a good experience working with Michael and our team at Atlantic Toyota, and we hope that you continue to enjoy your newly purchased 2002 Toyota Highlander!

July 20, 2020

Michael prach is amazing. Thank you so much for helping me and my dad get into my new car. I will recommend him and this dealership to everyone. More

by Celticgirl617
Recommend Dealer
Yes
Employees Worked With
Michael Prach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 20, 2020 -

Atlantic Toyota responded

Thank you for the 5-star review! We are so glad you enjoyed working with Michael here at Atlantic Toyota, and we will certainly share your kind words with him. It was our pleasure to work with you and your Dad, and we hope that you continue to enjoy your new car!

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