Atlantic Toyota

Michael Prach was very professional, attentive and made the process very easy! I would highly recommend Mike to friends and family. the process very easy! I would highly recommend Mike to friends and family. More

Every time I come to this dealership my experience is bad in some way. When I purchased my car, it was a mess. I arranged a date and time to come get the car, which I confirmed with the sales person I’d be w in some way. When I purchased my car, it was a mess. I arranged a date and time to come get the car, which I confirmed with the sales person I’d be working with. Day of purchase my car wasn’t ready and the salesperson was off for a known training event, but hadn’t left the paperwork prepared. Then the dealership argued with me about being able to place my old plate on my new car, which is what I’ve done on 5 past occasions buying cars (and what my insurance company told me I was supposed to do). Every time I’ve had routine service it’s also been painful. Takes hours to get a basic oil change. Last year (after waiting 6 hours for basic routine service) I was missing two valve stem caps and the shielding under my car was left unsecured. Today I knew to check the caps, and was missing one again! But the absolute horror of this dealership is the cashier. Every time I’ve gone to pay it’s been the same woman. She has been unbelievably rude to me each time. One time she was exceptionally nasty because she’d closed her drawer early and had to reopen it for me (and two people behind me who also left their cars and came back after the workday). Today she was doing something when I walked up, so I stood politely and waited. After ignoring me standing at the counter for a few minutes without so much as acknowledging me or stating she’d be with me in a moment, she turned and snapped, “do you need something?” Despite her tone, I smiled and said I needed to pay my bill. The interaction continued downhill from there to the point that I kept asking her to please just run my credit card so I could leave. I have no idea why I keep torturing myself by giving them more chances to do things right. But I’m all set. I’ll find somewhere new to service my car. And won’t ever consider buying there again. It’s unfortunate since some of their staff have been very nice and helpful, but the last person I see each time treats me like dirt. When the service department is slow and sloppy, too… it’s a miracle they’re in business at all. More

My experience with Michael J. Prach was so smooth and quick. I didn’t feel any pressure to rush into any decisions and was able to ask all of my (many) questions. The experience w Prach was so smooth and quick. I didn’t feel any pressure to rush into any decisions and was able to ask all of my (many) questions. The experience was so positive and the process easier than I expected! More

Had an excellent experience. Would recommend to anyone looking for a new vehicle and will definitely return. Michael Prach especially was incredibly professional and helpful. Would recommend to anyone looking for a new vehicle and will definitely return. Michael Prach especially was incredibly professional and helpful. More

If I could give Anthony 0 stars i would his condescending and dismissive tone was like something I’ve never experienced before. He hung up on me mid me complaining about service performed on my car that was and dismissive tone was like something I’ve never experienced before. He hung up on me mid me complaining about service performed on my car that was not authorized and He continued to remain just as unprofessional in person upon me arriving to the dealership. He was disrespectful, argumentative and just completely inappropriate. If I were Toyota I would be sure to retrain him how to properly work customer service, as a supervisor myself I would never Allow my employees to talk to a customer the way Anthony spoke to me. Im disgusted More

This was a very smooth and professional service from Michael Prach he assisted in every way possible to reach my goal.. the honesty and sincerity of his service was quite welcoming. I will let family Michael Prach he assisted in every way possible to reach my goal.. the honesty and sincerity of his service was quite welcoming. I will let family and friends know what a Great service I have received from him and Atlantic Toyota Team. More

Michael Prach has been an absolute pleasure to work with! Super helpful and not at all a pushy salesman! I would recommend him to friends and family ! Super helpful and not at all a pushy salesman! I would recommend him to friends and family ! More

Awesome Michael J. Prach is just the most professional representative that Lynn Toyota has. We appreciate all his help and honest with all explanations. Great to be his Prach is just the most professional representative that Lynn Toyota has. We appreciate all his help and honest with all explanations. Great to be his customer for the past 4 years. More

Michael J. Prach was amazing super helpful best seller I had. It’s wonderfull to find people like him everything he made was nice and easy for me. Prach was amazing super helpful best seller I had. It’s wonderfull to find people like him everything he made was nice and easy for me. More

I had a deposit on a used car at this dealership and the next day I had a change of heart. When they went to give me my deposit back the sales manager ran a hard inquiry on my credit because I did not want next day I had a change of heart. When they went to give me my deposit back the sales manager ran a hard inquiry on my credit because I did not want the car anymore More