Atlantic Dodge Chrysler Jeep Ram - Service Center

Great Customer Service The staff at Atlantic Dodge Chrysler Jeep are customer focused and provide excellent individual service each time I have been to the dealership in St. The staff at Atlantic Dodge Chrysler Jeep are customer focused and provide excellent individual service each time I have been to the dealership in St. Augustine. I have leased two vehicles from them and return to their service department for regular & warranty service updates. Everyone is always helpful and friendly. More

Great Experience! Joe Toriello in service was really great. He made my issues seem minimal and was easy to understand. The whole process of getting my car fixed was se Joe Toriello in service was really great. He made my issues seem minimal and was easy to understand. The whole process of getting my car fixed was seamless. Thanks again Joe for all your help. More

Great People. Great Service. Thank you! Thanks for the SPECTACULAR SERVICE! These guys saved us from a mess. Driving back home 1500 miles from Daytona with 3 kids and a van full of junk o Thanks for the SPECTACULAR SERVICE! These guys saved us from a mess. Driving back home 1500 miles from Daytona with 3 kids and a van full of junk on a Saturday morning. we only had 2 days to get home. We started having car trouble 30 miles in. No one else could help us. Joe T. in Service was kind and said "we'll get you going, come on in." They inspected the van right away, and relayed 2 major issues. They could fix it but would take 5 hours. One of the guys offered to drop us into Downtown St. Augustine to at least be able to enjoy the day. a bit ealier than expected, they picked us up and our Van was all ready. Under warranty. If they hadn't found the 2nd issue, we likely would have been driving through the mountains in the middle of the night. They were all super friendly, helpful and complete. Job was done, van was clean and we were back on the road. Far later than planned, but at least we made it home on time. Great Service. Thanks! More

Tire's too! actually four. I have long suspected BOGO or buy three get one for $1 tire offers BUT this dealer BEAT ALL OFFERS with their recent buy 3 get one $1 promotion.. forg I have long suspected BOGO or buy three get one for $1 tire offers BUT this dealer BEAT ALL OFFERS with their recent buy 3 get one $1 promotion.. forget mfg list- compare Tirerac ($212,, Discount Tire $211, and Tire Kingdom $211 for a Bridgstone Devo 3 25570r18 and their price was $256x3+1=$769 versus 844. And they mounteded and balanced reasonably too so I'm out the door for $896 versus $1000. So theres the chance on certain tires you can save. And everyone was pleasant and waiting room clean and comfortable. More

Excellent service Laurie did a super job. She .ade sure that I was properly taken care of. She is always friendly and very knowledgeable. She makes sure that my Cherok Laurie did a super job. She .ade sure that I was properly taken care of. She is always friendly and very knowledgeable. She makes sure that my Cherokee is properly cared for More

Parts Great parts dept.with helpful and knowledgeable staff. Joe Toriello was great. I'd recommend this dealership for service.5 stars in my book. Hope t Great parts dept.with helpful and knowledgeable staff. Joe Toriello was great. I'd recommend this dealership for service.5 stars in my book. Hope this review is helpful. More

Excellent customer service. I hate going to dealerships because it is always such a hassle but i just moved here and decided to give them a try. I was very pleasantly surprised. I hate going to dealerships because it is always such a hassle but i just moved here and decided to give them a try. I was very pleasantly surprised. They were on time, friendly, super efficient and very very nice. Will definitely be going back for all my service needs! More

Atlantic Dodge Found and Fixed our Problem We had a rattle in the rear of our brand new Dodge Caravan. We went to our local Dealership in Canada. They said that all Caravans with the CVP" pack We had a rattle in the rear of our brand new Dodge Caravan. We went to our local Dealership in Canada. They said that all Caravans with the CVP" package had that rattle because there was not enough insulation in that package. We have had other Dodges fixed at Atlantic before. We decided as soon as we got down to St. Augustine that we would bring it into Atlantic Dodge. They found and fixed the problem immediately. New shocks.. No rattle. In addition to knowing what to do, everyone that we interacted with was very pleasant. Thanks Atlantic Dodge you saved us hearing that loud noise. More

Great Service Experience I walked in to get an oil change on my 2017 Jeep Grand Cherokee. I thought it would take awhile, so I walked across the street to get some shopping do I walked in to get an oil change on my 2017 Jeep Grand Cherokee. I thought it would take awhile, so I walked across the street to get some shopping done at Wal-mart. I came back about 30 minutes later and the oil change was completed. Thanks so much for your help. I will be back. Robert. More

My vacation Chrysler dealer My wife and I were wintering in St Augustine. I needed to check recalls on our 2016 Ram 2500 which I was unable to complete before leaving for winter My wife and I were wintering in St Augustine. I needed to check recalls on our 2016 Ram 2500 which I was unable to complete before leaving for winter from the Green Bay, WI area. I was in the area of Atlantic and turned in to ask if I could get the service done in FL. My Service advisor Justin said he could get me in immediately. He got me a free rental from Hertz, a Ram pickup, no less. He subsequently noted a possible lifter problem and set up an apt in Feb to repair/replace the problem parts under the warrantee. Strangers? Not anymore! More