Atlantic Dodge Chrysler Jeep Ram - Service Center
St Augustine, FL
745 Reviews of Atlantic Dodge Chrysler Jeep Ram - Service Center
The service on my Dodge ram was fast and delivered as promised. The communication was prompt. promised. The communication was prompt. More
I have never left a review before, that's how awful my experience was. Rudest customer service behaviors I have ever encountered. My service rep was the worst. He acted like he was doing me a favor by ser experience was. Rudest customer service behaviors I have ever encountered. My service rep was the worst. He acted like he was doing me a favor by servicing my $70k truck. End result was he stopped responding to me and I was left to go to a different dealership. More
Staff is very friendly and competent. Regarding the price, i had a water pump replaced, using a dealer provided pump, at half the price quoted by this dealership. I had also had a water Regarding the price, i had a water pump replaced, using a dealer provided pump, at half the price quoted by this dealership. I had also had a water leak "repaired" by this dealership and when the leak continued, i looked at it myself with a friend and thought it was a water pump. I had this dealership check my suspicions and confirmed that was the problem. When i first brought it in, i think the water pump would have been covered by warranty. Now that the warranty had expired, and I pointed out my suspicions, then they confirmed the problem. More
The appt. Was easy to make. Spent less then 10 minutes at drop off. They accomplished the requested service items and kept me updated on the progress the visi Was easy to make. Spent less then 10 minutes at drop off. They accomplished the requested service items and kept me updated on the progress the visit. I am very please with the ease and quality of service More
Jen greeted me quickly and courteously upon arrival for an oil change. She made sure the oil package I wanted was available. As I waited in the lobby, she reported a broken windshield fluid part that attac an oil change. She made sure the oil package I wanted was available. As I waited in the lobby, she reported a broken windshield fluid part that attaches to the hood and sprays fluid. I am thankful because it needed fixed and I had forgotten to mention it. I enjoy bringing my 2018 Dodge Grand Caravan to this dealership for regular service because they care and go above and beyond to make sure all is done to customer satisfaction. More
Very satisfied! I was provided with the solution to my truck problem in a very efficient manner. Thanks Waylon and technicians. I was provided with the solution to my truck problem in a very efficient manner. Thanks Waylon and technicians. More