
Atlantic Dodge Chrysler Jeep Ram
St Augustine, FL
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Could not be happier with Ed Gordon . Best I have dealt with through my searching Thank you Best I have dealt with through my searching Thank you More
The young guy at the service desk did a great job. Provided information as soon as he received it from the service technicians. Service technicians could have supported the service desk better. The Provided information as soon as he received it from the service technicians. Service technicians could have supported the service desk better. They provided additional items that could be repaired, this information was provided to the service desk at the end of the original service. I had already spend over 90min waiting. If the service tech had of notified the service desk promptly, I could have approved repairs to be complete at that time. Now I need to schedule another time to come in a have repairs conducted. More
The salesman Jack and the finance Manager Dawaun went above and beyond to get me in this 25 Ram 2500. They were up against what I thought were impossible odds. They were both very patient with me and my above and beyond to get me in this 25 Ram 2500. They were up against what I thought were impossible odds. They were both very patient with me and my 1000 question. I can’t express my gratitude enough toward these 2 individuals. It was a very difficult deal to get closed and I do not believe anyone else could’ve achieved what they did. Thank you Jack and Dawaun you both earned all my respect and I will be loyal to you next time I’m in the market for any vehicle. More
A part was ordered for our Jeep at our first oil change appointment. We were never notified that the part came in and when we asked about it at our 2nd oil change appointment we were told it was on "back appointment. We were never notified that the part came in and when we asked about it at our 2nd oil change appointment we were told it was on "back order" and that it should be in "next week". We waited for a call and again never received one so about a month later I called to check on the ordered part and shockingly it was there, we just weren't notified. I scheduled for the replacement part to be installed and was told that my husband would be given a rental car for the day, there was no car available and he had to wait at Enterprise for a vehicle to become available. I am not happy with the lack of communication and follow up received from the service dept. In our case, I don't believe our replacement part would have been done if we would not have been diligent and requesting updates. As far as the actual service of the replacement part and previous oil changes the mechanics have done a great job. More
Edward Gordon did an amazing job, thirst time in my life i trusted a sales manager. i trusted a sales manager. More
Nice person to deal with, John McQuain. Just wish you had a manual with instructions on the jeep. Would have been nice if you gave a little extra, like a first aid kit or some tools or a Just wish you had a manual with instructions on the jeep. Would have been nice if you gave a little extra, like a first aid kit or some tools or a fun survival kit. Something extra after spending an exorbitant amount of money would have been nice. It would also provide an incentive to buy again and to tell friends and family to look into buying your product. Good news travels fast....unfortunately bad news travels even faster. Otherwise, my experience with John was very good. He's a true asset to the company. More
Our service advisor was great to work with. He explained everything that would take place and delivered the vehicle earlier than expected. A fantastic service experience. He explained everything that would take place and delivered the vehicle earlier than expected. A fantastic service experience. More
I owed a call back from a VM received from Yvette. In a word, superb. It started where your service staff was helping an elderly couple who got dropped off by a taxi to pick up their Chevy Impala whic In a word, superb. It started where your service staff was helping an elderly couple who got dropped off by a taxi to pick up their Chevy Impala which was obviously across the street. Whereupon your guys arranged transportation and allayed their fears. Truly BRAVO. And, your process, communication in the assessment and SW update on my jeep was equally superb. Thanks much, will assuredly be back. Cheers, tom More
Eddie and Devon were great. Things started off rocky with another finance manager, but they both took over, did great customer service recovery, and were able to help me get the Things started off rocky with another finance manager, but they both took over, did great customer service recovery, and were able to help me get the truck I needed. Overall, it was a great experience. More