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65 Reviews of Athens Ford - Service Center
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September 11, 2019
Service Did a great job servicing my truck. All the service members were very helpful. The waiting area was clean and enjoyable. Chris Ray and all of Athens F Did a great job servicing my truck. All the service members were very helpful. The waiting area was clean and enjoyable. Chris Ray and all of Athens Ford people do a great job, my family has bought four cars in the last two years. More
by Marty Tate
Helpful September 08, 2019
Awesome Ford Dealership I always have a pleasant experience with the folks at Athens FORD...:) I am treating with complete courtesy. from the time I first arrive, to the time I always have a pleasant experience with the folks at Athens FORD...:) I am treating with complete courtesy. from the time I first arrive, to the time I leave... Excellent More
by Baldyguy67
September 08, 2019
Disappointed Unfortunately, I wasn’t very satisfied this time around. I brought my truck in for an oil change and tire rotation. When my service was complete an Unfortunately, I wasn’t very satisfied this time around. I brought my truck in for an oil change and tire rotation. When my service was complete and I looked at my truck, it had greasy hand smudges on my fender and hood, and scratches and a paint chip on the hood that wasn’t there when I left the house. I was cleaning up the mess and discussing it with the service manager, who didn’t seem to be very interested. He just walked away. I had just hand washed my truck before bringing it in for service, so there was no doubt about where this mess came from. More
by Mr. Bill
Employees Worked With
William Scheibe
September 06, 2019
Excellent Service Took my F150 Pickup to the service department for routine service and Maintenence. All the employees were friendly and helpful. Athens Ford is by fa Took my F150 Pickup to the service department for routine service and Maintenence. All the employees were friendly and helpful. Athens Ford is by far the premier Ford Dealership in the extended Atlanta metro area More
by Norris
Employees Worked With
William Scheibe
August 11, 2019
5000 Mile Check Up I have been going to Athens Ford now for almost 3 years and have always had excellent service from their service folks. I never have had any issues wi I have been going to Athens Ford now for almost 3 years and have always had excellent service from their service folks. I never have had any issues with maintenance performed on my car and am happy to do business with them. More
by Larry
Employees Worked With
Andres Rodriguez
August 06, 2019
Great service My purchase experience at Athens Ford was very good. Every time I have needed service it has been done promptly and correctly, Service department is My purchase experience at Athens Ford was very good. Every time I have needed service it has been done promptly and correctly, Service department is very good and we have been pleased with all the work done at Athens Ford. More
by Smith, James
Employees Worked With
Jeff Owens
April 09, 2019
Terrible service department Every time we have used this service department they of course say it's not under warranty .Never will use them again. We have owned nothing but Ford' Every time we have used this service department they of course say it's not under warranty .Never will use them again. We have owned nothing but Ford's for 40 plus years never will buy another. More
by Trotter
Employees Worked With
James Foster
September 16, 2018
Amazing customer service! Had my son's Ford Focus towed to Athens Ford due to transmission problems. They kept me notified throughout the process. Problem was under warranty an Had my son's Ford Focus towed to Athens Ford due to transmission problems. They kept me notified throughout the process. Problem was under warranty and fixed promptly. They even informed me of a recall and completed it as well. Total cost for all the work...0! So thankful for the honest and professional staff! More
by Focusmom13
Employees Worked With
Chris Milligan Service
July 17, 2018
Works Appointment I scheduled an appointment for the Works at 8:20 on Sat 7/14 2 1/2 hours to complete service is UNACCEPTABLE. If I did not have an appointment I wou I scheduled an appointment for the Works at 8:20 on Sat 7/14 2 1/2 hours to complete service is UNACCEPTABLE. If I did not have an appointment I would understand waiting longer. To be told they are overbooked and there is a problem with online booking is not my problem. The online booking should be removed from the website until it is fixed. The customer should not have to be in convinced with problems at the dealership and website. If there was a know problem and service was overbooked than I should have been contacted to reschedule. Because of taking so long I was late for arrangements I had made with family. Now I am receiving an email telling me I missed my appointment. More
by Ann
Employees Worked With
don't remember or have paperwork with to check
April 18, 2018
Jeff Owen in service lied and cheated me. A service not requested was performed. Mr Owens promised to credit the amount which was approximately $250. After 3 requests and reminders, he finally A service not requested was performed. Mr Owens promised to credit the amount which was approximately $250. After 3 requests and reminders, he finally issued a credit of $40. I will never return there for service. More
by Cheated man
Employees Worked With
Jeff Owens
