Athens Ford

Do not understand what appointment means had 10 o'clock appointment to get oil changed. At 1 o'clock they had not started. My daughter-in-law has been in twice this year with appointments for had 10 o'clock appointment to get oil changed. At 1 o'clock they had not started. My daughter-in-law has been in twice this year with appointments for oil change and both times took over 3 hours. Someone needs to teach them what making an appointment means. Will not be back More

Good, knowledgeable salesperson, financing needs help The salesman was good, knowledgeable and friendly. The financing department did not communicate well. We went from a $688 payment to a $800 payment in The salesman was good, knowledgeable and friendly. The financing department did not communicate well. We went from a $688 payment to a $800 payment in financing. We weren't showed options just trying to sell us more. He kept trying to sell us on extras, changing our payment. We have good credit but 0% financing was not offered to us until I mentioned. He tried to manipulate us with the numbers and didn't tell us how much the extended warranty was. We didn't see the total cost of that until we signed the paperwork. It took 5 hours to purchase a truck which seems excessive. We knew what we wanted and had selected the truck within 45 minutes of being there. The rest of the time was signing papers, waiting for the next step, signing more papers, waiting on it to get detailed, waiting on the coating to be put on. After we purchased it, we were promised a bed liner. We had to follow up with the sales person. We had to find a local dealer for a bed liner. More

First visit to Athens Ford won't be my last. Great sales assistance, found the vehicle I was looking for, and the price was right. Plus, their warranty incentives are outstanding. This is a dealership you assistance, found the vehicle I was looking for, and the price was right. Plus, their warranty incentives are outstanding. This is a dealership you need to check out. More

Great Service John was great and really cares and takes the time to make sure you are happy before you leave, great and fast service. Will keep coming back. John was great and really cares and takes the time to make sure you are happy before you leave, great and fast service. Will keep coming back. More

Recall of fuel delivery module flange They got me right in when I arrived. It did take a little longer than I was told but they were very nice. The waiting room was comfortable and had sna They got me right in when I arrived. It did take a little longer than I was told but they were very nice. The waiting room was comfortable and had snacks and food for my two hour wait. More

Painless and pleasant My salesman, Reggie Hudson, took good care of me and got me the vehicle I was hoping to get at an affordable price. Coffee was excellent and facilitie My salesman, Reggie Hudson, took good care of me and got me the vehicle I was hoping to get at an affordable price. Coffee was excellent and facilities were clean. Two thumbs up! More

Our experience was great! This is my 3rd car from them and we get treated like family each time we go. Reggie is my go to guy. Thanks guys! and we get treated like family each time we go. Reggie is my go to guy. Thanks guys! More

Great service My car was serviced in a timely and efficient manner.I was treated nicely while waiting!The dealership is very clean.I will return.everyone is friendl My car was serviced in a timely and efficient manner.I was treated nicely while waiting!The dealership is very clean.I will return.everyone is friendly. More

Absolutely great! I had the best time, first car purchase and Mathew made it so pleasurable. As we waited we had great conversations. And they never grew irritable, pro I had the best time, first car purchase and Mathew made it so pleasurable. As we waited we had great conversations. And they never grew irritable, provided us snacks and allowed us to test drive the car as much as we wanted. Definitely will go again in the future and plan to be with ford for a very long time. More

Ever thing went great Because of all the great people working there price was fair was treated fair have brought two mustang here and had no problems and close to home Because of all the great people working there price was fair was treated fair have brought two mustang here and had no problems and close to home More