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Aschenbach Ford

Wytheville, VA

4.5
103 Reviews
Call Dealership (276) 409-8118

1135 E Main St.

Wytheville, VA

24382

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103 Reviews of Aschenbach Ford

February 03, 2024

Everyone was very helpful with purchasing my car. Brad was amazing. He was kind. I will more than likely make more purchases at this dealership in the future. Thank you to everyone who helped me get More

by tiara_willis
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad, Lawson Aschenbach
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Feb 07, 2024 -

Aschenbach Ford responded

Thank you for leaving us this great review, Tiara! We are very happy to hear that we could be so helpful in purchasing your car. We look forward to seeing you back again in the future. Take care! Sincerely, The Aschenbach Ford Team

February 03, 2024

You treated me as tho my satisfaction with purchase was a #1 priority Thank you More

by chatpatmay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mr. Stratz, Robert Hensley, Sara Williams-Ayers,Sammy, Lawson Aschenbach
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Feb 07, 2024 -

Aschenbach Ford responded

Thank you for this great review! We're very happy that our team was here to help you and treated you with the customer service we know you deserve. Sincerely, The Aschenbach Ford Team

February 02, 2024

Great team. They helped us find the right car and we love it. Thank you! More

by lacemus89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawson Aschenbach
Report | Print
Feb 07, 2024 -

Aschenbach Ford responded

Congratulations on your new purchase! Thank you for taking the time to write about your experience with us. We are determined to deliver detail-oriented, honest, and personalized customer service. Your glowing review is a reflection of our dedication to going the extra mile to please our guests. We're so happy to hear we were able to help find the perfect vehicle for you. We would love to work with you again. Sincerely, The Aschenbach Ford Team

February 01, 2024

Extremely unorganized, took extended amount of time, general manager was rude, no features were explained and they basically want you to sign papers before you can even test drive. Have made my last tri More

by samj2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Lawson Aschenbach
Report | Print
Feb 07, 2024 -

Aschenbach Ford responded

We acknowledge your review and are currently looking into the events you’ve detailed.

January 26, 2024

Always great service! Staff is knowledgeable and willing to always help out in any way possible. More

by TBREWER0505
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Pearman
Report | Print
Jan 31, 2024 -

Aschenbach Ford responded

We are elated to hear about your positive experience! Our team works very hard to put customers first. We look forward to helping you again in the future! Sincerely, The Aschenbach Ford Team

January 25, 2024

Had to push them for everything that needed to be done; Would not fight for me with Ford for Ford's 1.5 l eco boost engine issues. Coolant in the engine on my 2018 Ford Escape. Charged for diagnosti More

by LPATTONGEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No sure who that is so may not be accurate., Lawson Aschenbach
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Jan 29, 2024 -

Aschenbach Ford responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Aschenbach Ford Team

January 24, 2024

Very helpful and easy to work with clean and professional waiting area people very friendly More

by bishops57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawson Aschenbach
Report | Print
January 18, 2024

Great salesperson and other staff. Second purchase this year from same salesperson. Will continued to do business here. More

by tytaytod
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lawson Aschenbach
Report | Print
Jan 23, 2024 -

Aschenbach Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, The Aschenbach Ford Team

January 12, 2024

Service was preformed in a timely manner. Customer service was attentive and friendly. Service was very satisfactory. More

by rickeldridge13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lawson Aschenbach
Report | Print
Jan 18, 2024 -

Aschenbach Ford responded

Thank you for providing this amazing feedback! Our team really appreciates your comments and we hope that you will visit us again soon! Sincerely, The Aschenbach Ford Team

January 06, 2024

Good sales staff! Thanks Jason! I would buy there again and highly recommend this dealership. More

by mjoh61
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Pearman
Report | Print
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