Art Hill Ford

GREAT CUSTOMER SERVICE / NO PRESSURE TO BUY!!!!!!!!!! I highly recommend this dealership IF/WHEN trying to buy a vehicle, we personally dealt with Dennis Roak Jr., he was very polite and he anwered all of I highly recommend this dealership IF/WHEN trying to buy a vehicle, we personally dealt with Dennis Roak Jr., he was very polite and he anwered all of our questions and if he couldn't he was quick to get an answer. He was not pushy and to me that means everything, I didn't feel the usual pressure when walking into a dealership!! We got the pleasure of meeting his dad as he was our sales manager and he apparently taught his son very well as he displayed the same exceptional customer service, you could just tell this duo was genuine....there are some things that can't be taught they are just part of your character. I didn"t get the pleasure of meeting her but Dennis Jr. shared with us that his step-mom works there with them also so I guess that would make them an awesome trio. We unfortunately were not able to make the sale that day due to the numbers not working for us (we owe to much on our trade in and we told them we would have to take the numbers home and really think about it and see if it was doable and get back with them and they were so understanding, never tried to push us into anything. I told him that if it doesn't work out right now we most definitely will be back to purchase a vehicle through this dealership when we get our finances in order and I can guarantee that. P.S. Did I mention......GREAT CUSTOMER SERVICE / NO PRESSURE TO BUY!!!!!!!!!! -Rayshelle Cooney More

Great salesmen and no pressure to buy The staff was very helpful and knowledgeable. Prices were great and didn't feel pressured to buy right away. I would recommend the dealership to anyon The staff was very helpful and knowledgeable. Prices were great and didn't feel pressured to buy right away. I would recommend the dealership to anyone. More

LeeAnn and Dennis at Mazda are Absolutely Amazing Since the "Pre-Owned" sales center is no longer open at Art Hill, I went to the Mazda dealership to inquire about a used Ford Flex which was a fresh t Since the "Pre-Owned" sales center is no longer open at Art Hill, I went to the Mazda dealership to inquire about a used Ford Flex which was a fresh trade. I went in the evening and was greeted by LeeAnn, who showed me the car (still on the rack at the Ford store) and gave me the history on it. The car was immaculate and we set up a time the next morning to test drive, as well as talk price. When I arrived the next morning, I took a test drive in the vehicle and knew that I couldn't find a better vehicle in that condition or price. The car was great, and Dennis was kind enough to pull up the detailed service history for me. We all sat, talked price, and I was able to walk out that day with the keys to the Flex. All in all, LeeAnn and Dennis are the friendliest couple I have ever met in Automotive Sales and genuinely care about their customers. Not only are they great people, but they ensured everything was taken care of in the new vehicle. They even arranged a time for service to be done on the Flex, as I had purchased it as a "fresh trade-in" and the service department hadn't had the chance to complete all that they had planned to do to the vehicle. I was given a rental car while my Flex was in the shop, they put new brakes, rotors, wipers, new battery, other items, and went WAY beyond the call of duty for me. Additionally, when I purchased my Flex, it included *complimentary lifetime carwashes*, which is a great perk! Al, the porter at Mazda, is also great and does a wonderful job washing my car every time I stop by. I can definitely say that based upon my experience with LeeAnn, Dennis, and the guys in service, Art Hill has gained a lifetime customer. As someone who's worked in automotive sales, I can truly say it is hard to find honest people in this business. I was fortunate enough to luck out with not one, but two! You couldn't ask for a better team of awesome, dedicated people! Thank you to everyone who helped make this the best car purchase I've had to date! -Ben Jasek More

Service with Excellence I was very pleased with the courteous and professional care of the Ford Dealership. They helped me find what I wanted and were very helpful with any q I was very pleased with the courteous and professional care of the Ford Dealership. They helped me find what I wanted and were very helpful with any questions. I will recommend they're services in the future. More

Excellent buying experience all around We were referred to Art Hill by a co-worker and from the time we stepped foot into the show room floor til we walked out to our new truck was a friend We were referred to Art Hill by a co-worker and from the time we stepped foot into the show room floor til we walked out to our new truck was a friendly, fast, & great service. Our sales guy was busy with another customer but, that didn't make us wait. Anybody & everybody that was free helped him to help us. Honestly the quickest we have ever bought a car & it was the best!! More

Very quick process Andrew was very friendly and pleasure to do business with. By far the easiest time purchasing a vehicle I've had yet. Would definitely recommend to an Andrew was very friendly and pleasure to do business with. By far the easiest time purchasing a vehicle I've had yet. Would definitely recommend to anyone More

Awesome Experience at Art Hill Ford On this past Veteran's Day (11/11/15), I went to Art Hill Ford Auto Group in Merrillville, Indiana, to purchase a new vehicle, as my 2013 Ford Focus w On this past Veteran's Day (11/11/15), I went to Art Hill Ford Auto Group in Merrillville, Indiana, to purchase a new vehicle, as my 2013 Ford Focus was in an accident and was totaled. I first met with Sales Representative Leslie Rightmire, who ask me about my preferences and optional equipment on a new vehicle. She worked very hard in trying to put me in the best possible car within my budget. With the help of Sales Manager Dan Schultz, they worked very hard in getting me in a 2015 Ford Focus Titanium 4 door Sedan, fully loaded with every option I desired and then some. Finance Specialist Jason Delapaz and Dan Schultz made arrangements for me to get every rebate and discount that Ford was currently offering for my car. In conclusion, I am more that just satisfied, but ELATED with my total experience at Art Hill Ford! I love my new car! Thanks Art Hill! Sincerely, Paul J. Sandilla Schererville, Indiana More

Excellent Customer Service We've been leasing vehichles through Art Hill for several years and have always received excellent customer service. The entire staff is friendly an We've been leasing vehichles through Art Hill for several years and have always received excellent customer service. The entire staff is friendly and accomdating. More