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Arrow Ford Inc.
Abilene, TX
462 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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462 Reviews of Arrow Ford Inc.
January 16, 2023
Jessie has been the best sales person ever I will refer her to all my family and friends for a new or used vehicle. Loy and Sara were very courteous through out my approval and financing on my new Maveri her to all my family and friends for a new or used vehicle. Loy and Sara were very courteous through out my approval and financing on my new Maverick. I was amazed of all the kind attention they gave me. I Truly thank them. Arrow Ford has been a relief on me bc of their support and the fact that I can bring my Maverick in for service that will also be the best. So I’m set for a long time with the best Maverick that suits me for all my needs. May The Almighty Lord Bless this establishment even more. Sincerely Anita O. Aguirre More
by Anita O. Aguirre
Employees Worked With
Jessie, Loy, Sara Foyer
December 30, 2022
Greeted by nice people who were knowledgeable about their products. Worked hard find what we wanted in a car and found one that met our needs. The business end was efficiently completed and we were on our wa products. Worked hard find what we wanted in a car and found one that met our needs. The business end was efficiently completed and we were on our way More
by Bill.Taylor826
Employees Worked With
David Wagoner, Shanna Kevil
December 28, 2022
I have had one vehicle in the service department since December 19th and it is still not fixed. Also it took a month to get it scheduled to go in there. Yesterday I took my 250 in their to get an oil ch December 19th and it is still not fixed. Also it took a month to get it scheduled to go in there. Yesterday I took my 250 in their to get an oil change, they told me about 1 1/2 hours and 3 1/2 hours later it was finalky ready. More
by S3kmccoy
Employees Worked With
Nate Miller
December 28, 2022
I bought a Ford Mustang in March 2022 it had some issues at the time of purchase that were promised to be fixed. Andrew and Jacob made promise after promise that was just dropped and forgotten for about 8 m at the time of purchase that were promised to be fixed. Andrew and Jacob made promise after promise that was just dropped and forgotten for about 8 months straight. I had the worst experience of my life in the purchase through this dealership. I had to sale that car because I couldn’t get these 2 men to deliver on a single promise to get this car taken care of and repaired. I won’t ever be back to any of their dealerships. More
by jrh_1976
Employees Worked With
Jacob, Andrew
December 26, 2022
I have never felt taken advantage of at this dealership. I will not use anyone even though I have to have a tow 52 miles if I cannot drive to Arrow. Honesty and politeness and respect for older people mean I will not use anyone even though I have to have a tow 52 miles if I cannot drive to Arrow. Honesty and politeness and respect for older people means a million More
by scottbliz
Employees Worked With
Ryan and Trenton
June 12, 2022
Thank you Arrow Ford! Tony, JB and Loy helped me and I felt more than just another customer..I felt the care they all showed me from the time I walked in until I walked o Tony, JB and Loy helped me and I felt more than just another customer..I felt the care they all showed me from the time I walked in until I walked out! I thank you for truly making me feel a part of your family! Arrow Ford, please give these guys a pat on the back! Thank you from another very satisfied customer that will be back in the future! Jim and Kay More
by gkr52048
Employees Worked With
Tony, JB and Loy
June 04, 2022
Went in to test drive a Chevy truck, didn't like it. They asked if I'd like to see a Toyota just brought in.. I said sure, the price was 25000, they told me with taxes it would be 28000. I got approv They asked if I'd like to see a Toyota just brought in.. I said sure, the price was 25000, they told me with taxes it would be 28000. I got approved right away for the loan then Damion told me I would need an additional down payment.. this was not true so I told him let's call the bank to see if this is true. At this time the bank called him while I was on the other line, the bank came back on the phone and told me he said the price was $30000. So this corrupt dealership took my price from 25k to 28k up to 30k.. there's only so much B's you can take and after receiving the check in the mail I tore it up and did not get suckered into buying from this corrupt dealership. DO NOT DEAL WITH THESE CROOKS. More
by Jackie
Employees Worked With
Adrian Arellano
