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Arrow Ford Inc.

Abilene, TX

4.1
462 Reviews

4001 S 1st St.

Abilene, TX

79605

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462 Reviews of Arrow Ford Inc.

March 17, 2023

I had a great experience with Arrow Ford and Brant. From ordering my maverick back in September to the arrival and purchase this week. I was in and out, no pressure on extras or anything I didn't want. More

by jonmparker
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blake in finance, Brant Bunker
March 16, 2023

These guys were great. This was the smoothest process we have ever had purchasing a car. More

by mneal29
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lane Hubbard, Chris Vaughan, Loy DeMoss
March 16, 2023

Jacob & Nelson were very quick & effecient to service our vehicle! Trenton & Nate were also very helpful! With service like that, why would we take our vehicles any where else? More

by User9316
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Armando Calderon
March 15, 2023

This is the fourth vehicle I have bought from Arrow Ford in Abilene and it's always been a great experience. Malcolm does a great job finding the right vehicle and not pressuring you in anyway. Loy Demoss i More

by erbennight40
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loy Demoss , Malcom Johnson
March 11, 2023

Great place, willing to help and explain all that was need to buy truck with no problem or rush. More

by Bear231295
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
March 06, 2023

needs to update equipment Said a brand new 950 Cold Crank Battery had 700 amps because their tester could not read a 950 AGM battery, Dripps oil they say it is because it was spilt when pouring the new oil More

by Unhappy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Not Sales
February 26, 2023

Awful - will never use again. Dropped my vehicle off with a serious issue using the overnight dropbox... didn't hear anything for several days, finally called & they couldn't find More

by Df150K
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
None
February 18, 2023

Great customer service. Very clean and friendly. Was a smooth and enjoyabel experience. Will highly recomend. More

by wwhurt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maryjane Moore
February 07, 2023

Friendly , Helpful , competent excellent service Would not take my car anywhere else Bought @ Arrow always More

by MyMaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Dept
January 27, 2023

We have become family. They are amazing. Jacob in service is excellent. I refer people all the time More

by melwaits69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob Chappell , Cynthia Cantrell
Jan 30, 2023 -

Arrow Ford Inc. responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

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