Arrow Ford Inc.
Abilene, TX
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462 Reviews of Arrow Ford Inc.
The staff did a great job with a very complicated car purchase. The car we purchased surpassed expectations and so did the service and help. The staff was considerate and worked very diligently to help u purchase. The car we purchased surpassed expectations and so did the service and help. The staff was considerate and worked very diligently to help us find the exact car that met our needs. They were on time with appointments and we didn't have to spend a lot of time waiting to get paperwork done. Their attention to details such as the best extended warranties for our circumstances and the counseling about how to set up payments etc. was excellent. The sales staff from management to the salesperson worked to give us a great deal that would match our particular financial situation as well as helping us get the right car for the right price was unbelieveable. We are repeat customers and the personable treatment from Tara, Josh, and Kyle keep us coming back. We have not had to have much service done to our cars, but when we have Paul in the service department and his crew are always fast and efficient. We have been customers of Arrow Ford for many years and now our sons are devoted customers as well. The feeling that we are family is something that Arrow Ford has given us and we trust them. Thanks again to Tara, Josh and Kyle for excellent service and help. More
Adam was an excellent salesman from the beginning until delivery. I could not have asked for a better salesman anywhere. I was very satisfied with the entire process of buying a car. I will recommend him t delivery. I could not have asked for a better salesman anywhere. I was very satisfied with the entire process of buying a car. I will recommend him to any of my freinds and family. Thank you again ADAM! Janie Camacho More
Jerry was quick to greet us and listened to all of our needs. He helped to easily narrow down our choices and was a wealth of information. I plan to purchase another vehicle in the near future and will be needs. He helped to easily narrow down our choices and was a wealth of information. I plan to purchase another vehicle in the near future and will be calling Jerry to once again take care of us. Overall experience was great. More
We found a Chevy Tahoe on Autotrader.com and drove to Abilene to look at it. We met Cynthia Heatley with their internet sales department and she was very nice and helpful. She was a down to earth type of Abilene to look at it. We met Cynthia Heatley with their internet sales department and she was very nice and helpful. She was a down to earth type of lady and not the pushy salesperson we are used to seeing at a dealership. We ended up buying the Tahoe that day. Thank you. Albert More
I would recommend Malcom Johnson to anyone that is looking for a used car or pickup at Arrow Ford. From the beginning he was very helpful and kind. We felt no pressure to look or buy. Gave us plenty o looking for a used car or pickup at Arrow Ford. From the beginning he was very helpful and kind. We felt no pressure to look or buy. Gave us plenty of time to look and decide what we wanted. The only bad experience we had was the financial man . His name was Kyle Wasson and I hope I never have to deal with him again!! If you are looking for a vehicle be sure and look up Malcom you will be happy you did. More
Adam Ingle was great to work with ever helpful and accomadating. We where treaded great. Loved the music playing over head. Overall just a great deal. Love the car. accomadating. We where treaded great. Loved the music playing over head. Overall just a great deal. Love the car. More
Tate was very helpful in helping find the right truck for the right price. I feel like he may have a bright future at Arrow. He seems to care greatly about me and my family. He seems to have good family and the right price. I feel like he may have a bright future at Arrow. He seems to care greatly about me and my family. He seems to have good family and Christian values and that's what has won my business time and time again. Thanks Tate. Mark L. More
Kelcy really cared about what we wanted even tho in the beginning we were not sure what we wanted she made us feel very comfortable and she was always friendly I would recommend her to anyone looking for beginning we were not sure what we wanted she made us feel very comfortable and she was always friendly I would recommend her to anyone looking for a vehicle. The only negative was when she turned us over to Kyle in finance the whole experience was lessened he was not as friendly Or made us feel as welcomed, I would highly recommend friends and family go see Kelcy as Arrow for and would hope they get someone other than Kyle for financing More
Once I finally decided on a vehicle, the purchasing process was painless as compared to other dealerships I have dealt with in the past. The salesman I dealt with was very patient as I had changed my m process was painless as compared to other dealerships I have dealt with in the past. The salesman I dealt with was very patient as I had changed my mind several times on which vehicle to purchase. Overall a pleasant experience worth my three hour drive from where I live for the best deal possible. I will shop Arrow again in the future. More