Arrow Ford Inc.

This is our second experience buying a car from Derek. We were very pleased with our first experience, so there was no question where to go when we were ready to buy our next car!!! We have been happy and sa were very pleased with our first experience, so there was no question where to go when we were ready to buy our next car!!! We have been happy and satisfied with his sales and the way we are treated!!! More

We have used Arrow Ford for the last 4 vehicles we have purchased. We have used the service department for the last 6 vehicles we have owned. We love Arrow Ford because of the friendliness of the employe purchased. We have used the service department for the last 6 vehicles we have owned. We love Arrow Ford because of the friendliness of the employees and for the prompt service we receive when we have to have our vehicles serviced. We never feel pressured by the sales personnel and feel confident the employees are at our service and not just trying to make a fast buck. Derek has been the best sales man we have had over the years. He still calls me by name when I come into the sales department and knows exactly who I am along with the last 2 vehicles we purchased when we talk on the phone. Derek is courteous and professional. I would recommend him, and have recommended him, to others who are looking to purchase a vehicle. Thanks Derek for all your help and making me feel valued. More

Derek was unbelievably AWESOME to work with!!!!! This was my first car buying experience on my own and I could not have found a better person to buy my car from. I had been searching for a very particular F1 my first car buying experience on my own and I could not have found a better person to buy my car from. I had been searching for a very particular F150 model for about a month throughout Texas, Oklahoma, and Arkansas, emailing a dozen dealerships, and Derek was the only person who in two emails, got me exactly what I wanted for the price I wanted. I do not have a lot of free time to go search lot by lot for a new car, so I did most of my searching and dealership contact over the internet. I had started to get very tired and frustrated talking with representatives from the other dealerships, because they were always trying to get me to come into the dealership in person, or they would try and sell me a car that was not what I looking to buy, and they would not give me straight forward answers to the questions I was asking. Thankfully I found Derek, because what I accomplished talking to him in 2 e-mails was more than I had in about 20+ e-mails with other dealerships. Never did I feel like he was trying to swindle me and I honestly believe he did everything he could to get me the best deal on my new truck. I live in Dallas and my sister who cosigned on my lease lives in Pittsburgh, so we did a lot of talking over e-mails and on the phone with Derek. Within a week, we had everything figured out so that by the time I drove out to Abilene, I pretty much drove up to the lot and exchanged keys - it was such a hassle free buying experience. I drove 3 hours from Dallas to Abilene, passing Ford dealer after Ford dealer along the way, and I would have driven 3 more if it meant working with Derek! I LOVE my new truck and it is all thanks to Derek that I am driving it! I would buy every one of my cars from him if I could. I highly recommend working with Derek, I promise you will not regret it! More

We had a very good experience with Arrow Ford. Our sales person, Adam Keidl, was very friendly and made sure we did not leave the lot with a car we would be unhappy with. He took a lot of time showing us nu person, Adam Keidl, was very friendly and made sure we did not leave the lot with a car we would be unhappy with. He took a lot of time showing us numerous cars until we found the perfect fit for us. More

This was the best experience I've ever had at a dealership. I have purchased 7 cars in my life and by far Arrow Ford and Adam were the easiest and nicest people to deal with. Adam was very honest dealership. I have purchased 7 cars in my life and by far Arrow Ford and Adam were the easiest and nicest people to deal with. Adam was very honest and straight forward. We negotiated price, but there was none of the haggling, car-sales tactics and intimidation that some dealers have cause people to associate with car buying. Arrow Ford and Adam were the farthest thing from that. I would purchase a car from them again in a heart beat. Bonus...I live 4 hours away and they even delivered the car to me. One of the sales managers (Aaron) did this himself, and was super nice and almost as excited about the car as I was. GREAT EXPERIENCE. More

was goood experience at this dealer and working we the employee and i would recommend this deaalership to my friends and family anytime because they got working we the employee and i would recommend this deaalership to my friends and family anytime because they got good prices More

Misty is responsive, a great listener and works without creating pressure. I would recommend Misty for anyone actively looking or shopping for their next vehicle. creating pressure. I would recommend Misty for anyone actively looking or shopping for their next vehicle. More

We were greeted with a smile and in a friendly manner. Maria listened to us and went above and beyond to help us. She thoroughly and patiently answered all our questions and walked us through all the step Maria listened to us and went above and beyond to help us. She thoroughly and patiently answered all our questions and walked us through all the steps of the buying process with a smile on her face. She was very thoughtful, professional and made us feel comfortable during the whole process. She did an awesome job for and with us and deserves a 'job well done' from her boss. We would recommend her and Arrow Ford to anyone who asks us about buying a car. Maria made the day a great one and made us feel like family. More

When arriving to arrow ford was greeted quickly by Adam keidl . Adam knew all the questions that where ask and knew more about the vechicals that we where looking at . Great service at arrow ford . keidl . Adam knew all the questions that where ask and knew more about the vechicals that we where looking at . Great service at arrow ford . More

Adam was very helpful as we checked this vehicle out. We had a son total his car in a wreck and we're needing a good car at a price we are receiving from insurance. We should receive our check this next we had a son total his car in a wreck and we're needing a good car at a price we are receiving from insurance. We should receive our check this next week and Adam is doing all he can to make sure we are able to get this Saturn Vue. We truly do appreciate his eagerness to help us. He is staying in contact with us on a regular basis which has really been helpful. We would recommend people talking to Adam in the future if they need a car. More