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Arrow Ford Inc.

Abilene, TX

4.1
462 Reviews

4001 S 1st St.

Abilene, TX

79605

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462 Reviews of Arrow Ford Inc.

January 27, 2014

First time buying a car and Randy took his time in showing us around. Helped us get into a car that met our needs! Thank you guys for our first family vehicle!! More

by RitaCarrizales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 28, 2014 -

Arrow Ford Inc. responded

We appreciate you sharing your recent experience with us, Rita! We are proud to know that Randy was able to help you find the perfect vehicle for your budget and needs. Thank you for your business and great review. We hope your family enjoys your new vehicle!

January 24, 2014

The whole experience with Arrow Ford was very exceptional. This was my first time buying a vehicle and they made everything very clear and comprehensible. I understood every part of the process a More

by audreyjohnston
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
randy johnston
Jan 27, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent experience with us, Audrey! We are proud that you chose to come to Arrow Ford for your first vehicle purchase and that Randy and the rest of the Arrow team were able to deliver such a great experience. We greatly appreciate your excellent review and business, and look forward to serving you again in the future. Enjoy your new car!

January 21, 2014

Adam did a great job finding the perfect truck for my family. He listened and helped with everything. I will definitely come back again for my new car. More

by escobedodpme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
Jan 22, 2014 -

Arrow Ford Inc. responded

Thank you for the great review! We are glad to know that Adam was able to help you find the perfect truck all while providing you with an excellent car purchasing experience. We greatly appreciate your business and look forward to serving you and your family in the future!

January 19, 2014

I gave the rating(s) above because everyone took the time to be friendly to me and explain which vehicles were the best deals, as well as which vehicles were on sell for this particular weekend. Misty showed More

by rtjohnson1993
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Misty Lawson
Jan 20, 2014 -

Arrow Ford Inc. responded

Thank you for the great rating and sharing your recent experience with us! We are proud to hear that Misty was able to get your in a new car in a stress and pressure free way. We greatly appreciate your business and recommendations, and we look forward to serving you in the future. Enjoy your new Taurus!

January 17, 2014

Adam was a great salesman! He was very friendly and polite, he even heckled on us after we left and today! He went above and beyond to make sure we was taken care if. He even helped buckle my daughter More

by Amy w
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
Jan 20, 2014 -

Arrow Ford Inc. responded

It is great to know that Adam was able to provide you and your family with an excellent car purchasing experience here at Arrow Ford. Thank you for your business and we look forward to serving you in the future. Enjoy your new car!

January 16, 2014

Lisa Johnson was so great yesterday with my daughter. My daughter bought her first car and the car buying experience, with Lisa Johnson, the time that was taken, the whole process was wonderful. I can not More

by lallen70
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Jan 17, 2014 -

Arrow Ford Inc. responded

We appreciate your kind words for Lisa and the rest of the Arrow team! We are glad to hear that she was able to get your daughter into her first purchased car without stress and hassle. Thank you for your business and recommendation, and we hope to see you again soon!

January 16, 2014

Friendly staff.. Did not enjoy the negotiating process.. finance felt like a doctors office.. waiting and room to room...too long to wait for data input... poor communication between finanace and salesmen s More

by dave204
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Keidl
January 15, 2014

Every thing was great. Everyone there was so nice and patient with me. There where willing to help me in any way possible. There weren't trying to shove a car down my thought. Witch was really nice.this More

by Tumeyz23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam, Adam Keidl
Jan 17, 2014 -

Arrow Ford Inc. responded

We are glad to hear that the Arrow team was able to make your first car buying experience easy and stress free! We strive for excellent customer service, and are proud that we succeeded in providing that to you during your recent visit with us. Thank you for your business, and we look forward to serving you in the future!

January 14, 2014

I visited Arrow Ford several months ago as our family anticipated purchasing a new (used) vehicle in the coming year when our daughter would turn 16 and would begin driving our 2010 Ford Focus (which we More

by tpettijohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
Jan 15, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent experience at Arrow and kind words with us! It makes us very proud to hear that Adam was able to help your family find the perfect car so that your daughter is able to drive your Focus when she turns 16. Customer service and satisfaction is a top priority for us here at Arrow, and we are glad that we exceeded your expectations. Congratulations on the surprise of you new Escape, and we hope you enjoy it! Thank you for your continued business!

January 08, 2014

Adam was professional and represented Arrow Ford very well. He represented my concerns and price to his bosses for consideration. It was a long negotiation but I like that kind of stuff. In the end, I More

by rwaller3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
Jan 09, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent experience with us! We are glad to hear that Adam was able to provide you with a great car buying experience. We greatly appreciate your recommendation and look forward to serving you in the future. Enjoy your new F-150!

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