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Arrow Ford Inc.

Abilene, TX

4.1
462 Reviews

4001 S 1st St.

Abilene, TX

79605

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462 Reviews of Arrow Ford Inc.

February 22, 2014

Malcolm was very helpful in assisting me with my car buying experience. Very professional. Making sure I was happy with my vehicle. I will be going right back to Malcom when I'm in the market for ano More

by Swhite551
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Malcom Johnson
Feb 24, 2014 -

Arrow Ford Inc. responded

We are glad to hear that Malcolm was so helpful during your recent purchase at Arrow. We are glad to know that he has gained your future business as a result of the excellent customer service you received with him. We appreciate the excellent review and look forward to serving you in the future!

February 19, 2014

My experience wth Arrow Ford was fantastic! This was my first time buying a car and Adam was the perfect salesman. He never made me feel like just a paycheck but a friend. I would highly recommend this dea More

by AmberLee17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
Feb 24, 2014 -

Arrow Ford Inc. responded

- Thank you for sharing your recent experience with us, Amber! We are proud that Adam was able to make your first car purchase an enjoyable and stress-free one. We appreciate you choosing Arrow Ford, and recommending us to your friends and family. We look forward to serving you in the future – enjoy your new car!

February 12, 2014

We recently went in for some follow up work on some scratches and to have an oil change. Everything got done! Kyle Kevil took care of this and he was outstanding. Kyle and Arrow put confidence in the p More

by 13super
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyle Kevil
Feb 14, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent experience with us! We are proud to know that Kyle and the rest of the Arrow Ford service team were able to exceed your post-purchase service expectations. We appreciate you trusting your vehicle to our service team, and we look forward to serving you again in the future!

February 12, 2014

When I stopped by I didn't believe I would drive away in a new vehicle, but thanks to the friendly staff at Arrow Ford Loan Arranger I did. I unfortunately don't remember the young man's name who walked More

by cmlynd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Feb 14, 2014 -

Arrow Ford Inc. responded

We are glad to hear that a member of the Arrow team was able to get you into the perfect vehicle for you, even though it wasn't your initial intention! It makes us proud that you decided to purchase your first car in over 25 years because of the help and service you received with us. We greatly appreciate your business and hope to see you again in the future!

February 12, 2014

We really enjoyed working with Diane. She was very helpful even with us living 200+ miles away!!! My spouse is extremely excited to finally have a jeep!!! More

by Missykay0122
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diane Doonan
Feb 14, 2014 -

Arrow Ford Inc. responded

Thank you for the excellent review! We are glad that your spouse is finally in the car they want as well. We appreciate that you chose Arrow Ford for your recent purchase, even though you had to drive 200 miles to get to the dealership. We hope to see you for your next car purchase as well!

February 10, 2014

Adam was very patient with me as I test drove the Chevy and the Toyota Tundra. I did rule out the Chevy but did like the Tundra. Adam allowed me to drive the truck for a few days which did help. I felt tha More

by rynocorral
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
Feb 11, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent experience with us! We are more than happy that you were able to find the perfect truck for you with the help of Adam and the Arrow Ford team. We appreciate your business and look forward to seeing you for truck number 2!

February 02, 2014

Derek Mills was awesome. I was about to give up finding a car and he made it possible for me to get one. I appreciate everything he and everyone and at Arrow Ford did to make this possible for me. It was a g More

by Teryn24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Feb 03, 2014 -

Arrow Ford Inc. responded

Thank you for the excellent review! it makes us proud to hear that Derek was able to help you find the perfect car at the right price for you. We appreciate your business and recommendations, and we hop to see you again in the future!

February 01, 2014

Adam was great at helping me find the car that was the best fit for me!! I couldn't be more pleased with the customer service and with my purchase! I would recommend him to any friend or family member and More

by kimfig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kim Figueroa, Adam Keidl
Feb 03, 2014 -

Arrow Ford Inc. responded

It’s great to know that you had such an excellent experience during your recent visit with Adam and the rest of the Arrow Ford team! We’re proud to know you found the perfect car for you at our dealership. We greatly appreciate your business and look forward to serving you again in the future. Enjoy your new car!

January 30, 2014

She is the best I love her to death and my kiddo loved her to such a sweet caring lady will use her every time from now on. More

by trensmom1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Maria , Maria Carducci
Jan 31, 2014 -

Arrow Ford Inc. responded

Thank you for the excellent review! It’s great to know that Marcia was able to provide you and your family with an excellent experience at Arrow Ford. Thank you for your business and we look forward to seeing you again in the near future!

January 29, 2014

My husband and I live in California while our son goes to ACU in Abilene. The car our son was driving had finally given up and he was in need of a dependable, affordable car. Since we are out of state, we ha More

by romagirl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Davis
Jan 31, 2014 -

Arrow Ford Inc. responded

Thank you for the recommendation and sharing your excellent experience with us! We are proud to know that your friend confidently recommended Derek and the Arrow team for your car buying needs and that we were able to deliver such a great experience. We greatly appreciate your business and look forward to serving your family again in the future!

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