Arrow Ford Inc.

Making The Deal The people that helped my family and I made the deal right. They found the car that we wanted with all the options and made the price right. The people that helped my family and I made the deal right. They found the car that we wanted with all the options and made the price right. More

Disappointed Unfriendly, treated me as unequal, never called to update, misdiagnosed and couldn't locate my warranty info. Little Rock Ford is the COMPLETE OPPOSIT Unfriendly, treated me as unequal, never called to update, misdiagnosed and couldn't locate my warranty info. Little Rock Ford is the COMPLETE OPPOSITE. Refreshing! More

How about service? Sales side of Arrow is great, helpful and honest. I really enjoy my new Fusion. Service for my two Ford vehicles has been less than stellar for m Sales side of Arrow is great, helpful and honest. I really enjoy my new Fusion. Service for my two Ford vehicles has been less than stellar for many reasons. Communication seems to the prevailing weak link. More

Great sales Department Steve Perry went abate and beyond to help me get my car! He understood my situation and went out of his way to make sure everything was working out. T Steve Perry went abate and beyond to help me get my car! He understood my situation and went out of his way to make sure everything was working out. The finance guy Kyle kicked us out of his office and told us to come back when we had our check in our hands, but Steve honored the deal made by the manager. When we went back to sign the paperwork, Joshua helped us and was so kind and polite. Steve never gave up on me and risked a lot to help me get my car! More

Fantastic Ford Dealership Our previous vehicle purchased at Arrow Ford was destroyed in a hail storm. We were without a second vehicle for several days. While waiting for the Our previous vehicle purchased at Arrow Ford was destroyed in a hail storm. We were without a second vehicle for several days. While waiting for the Insurance to settle our claim we visited Arrow Ford in Abilene, Texas to look at SUV's. Adam Keisl met us in the parking lot, introduced himself, and he asked a few questions to determine exactly what we were looking for in a vehicle. We asked about a few vehicles we saw nearby and Adam answered each question with authority. We told him about our "totaled" vehicle and the things we didn't like in it and he suggested we look at a 2013 Ford Edge sitting nearby. Since it was going to be my wife's vehicle she took it for a ride and really liked it. After my wife and I talked a little we told Adam that we'd like to purchase that vehicle. Adam took us into his office, he offered us refreshment and made us comfortable. In what seemed like just minutes, Adam was preparing paperwork and we drove home in the vehicle. We returned the next day and closed the deal. We are VERY pleased with the vehicle, our Salesman Adam Keisl, and with Arrow Ford. Great Car Dealer and FANTASTIC Salesman. Every city in Texas should have an Arrow Ford dealership and sales people like Adam Keisl. Many Thanks. More

Best experience I've always had my fears of pushy sales people. I had the best experience ever at Arrow Ford. Mary Brown was the best sales person I've ever dealt wit I've always had my fears of pushy sales people. I had the best experience ever at Arrow Ford. Mary Brown was the best sales person I've ever dealt with. She made sure to ask what I wanted and was looking for. And there wasn't any pushing or demanding. She got a list of vehicles that fit what I was wanting and needing. She was very helpful and informative in all questions I had. The amount of patience it takes for financing and everything she had the best of them all. I'd definitely return to her and will recommend everyone I know to her as well. More

Feedback Job Well Done! Adam took care of me from start to finish and got me the truck and accessories I wanted. Very Pleased! Roger Shaw Job Well Done! Adam took care of me from start to finish and got me the truck and accessories I wanted. Very Pleased! Roger Shaw More

Very easy and wife is happy Very simple process. Very nice to work with. Called from Gardendale, drove a couple hours, walked in, signed paperwork and my wife left in a new car. Very simple process. Very nice to work with. Called from Gardendale, drove a couple hours, walked in, signed paperwork and my wife left in a new car. More

Very caring! I bought my first car in December 2013 and I went to Troy to get my first car. I told him my price range and what I wanted,2013 Ford Escape and he was I bought my first car in December 2013 and I went to Troy to get my first car. I told him my price range and what I wanted,2013 Ford Escape and he was able to get me the perfect car. My car was totaled by a a hailstorm in June 2014 and I talked to Troy again and he was able to get my a 2014 Ford Escape in a week. He was very caring and understood what I needed. I would definitely go back to get a car and refer my family and friends to see Troy!! More

Awesome Experience!! Adam Keidl did an awesome job of providing awesome customer service for my family! My husband and I recently purchased a brand new vehicle from your S Adam Keidl did an awesome job of providing awesome customer service for my family! My husband and I recently purchased a brand new vehicle from your S.1st location. And WOW!! What a great feeling for my mother in law!! She was so excited and Adam was the best making her feel welcome and doing a outstanding job. He even filled her tank. He even went as far as to commend her special day with a personalized calendar for her to remember the day she got her 1st BRAND NEW 2014 FORD TARURS. Thank you Arrow Ford For all your Help!! And a Big Thanks To Adam for making it so special! More