Arrow Ford Inc.
Abilene, TX
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462 Reviews of Arrow Ford Inc.
Satisfied Customer Adam Keidl went above & beyond the call of duty to find us a vehicle we were looking for. He had been in touch with us for 6 months keeping us inform Adam Keidl went above & beyond the call of duty to find us a vehicle we were looking for. He had been in touch with us for 6 months keeping us informed on the type of vehicle the dealership had gotten in that we were looking for. One day we drove onto the lot and looked at two Expeditions and fell in love with one. After some wheeling & dealing we struck an agreement and the deal was made thanks to Kyle Kevil and his determination to help us keep our payments in a range we could handle. We love our vehicle and really appreciate how Adam & Kyle both went out of their way to help us get into the vehicle of choice. Thanks ! God Bless More
AMAZING service and price! The best car buying experience I've ever had! I drove all the way from Arlington Tx to Abilene Tx on the advice of a friend. Great decision! My sal The best car buying experience I've ever had! I drove all the way from Arlington Tx to Abilene Tx on the advice of a friend. Great decision! My salesman Zane Goggans was extremely friendly and helpful. I was very picky and had a list of MUST HAVES for an SUV. He found everything on my list in one car , gave me a fantastic deal on my trade in, and an excellent price on my new car. I have and will continue to recommend Zane Goggans and Arrow Ford to any one looking for a car! More
Walked in for oil change, left with awesome new car Got back from a deployment, had to get my oil changed. I got a trade in letter while I was gone so I brought that with me. I had no intention of e Got back from a deployment, had to get my oil changed. I got a trade in letter while I was gone so I brought that with me. I had no intention of even looking at a different car, but Adam just casually mentioned hey, wanna check this one out real quick? It was the same color and interior of my old car, that's the only reason I even looked. He said hey, take it home for the day, and let us know tomorrow. By the time I got home, I knew I was gonna take it. Quite brilliant on his part. There was no pressure, I just told him what I wanted, and he matched it up. Just happened to be the first one I looked at. I consider Adam a friend now and truly believe he cares about what he does, which is really all you ask from anyone. More
Ford Girl at Heart I decided to trade in my used Chevrolet. So I started browsing online at different Ford dealerships. I found the exact F150 that I had been looking fo I decided to trade in my used Chevrolet. So I started browsing online at different Ford dealerships. I found the exact F150 that I had been looking for and for a good price at Arrow Ford. When I called to see if the truck was still on the lot and to get some extra info, I was transferred to Adam Keidl and he was so friendly! He even got everything done over the phone for me so that I didn't have to make an unplanned trip to Abilene (I live an hour away). And my beautiful truck was delivered the next day to my office! Needless to say, I am a very happy Ford girl again. Thanks Arrow Ford! More
A wonderful experience for a first time buyer I was referred by a co-worker who had recently bought a car from Arrow Ford. I was a first time car buyer, with less than perfect credit. Adam Keidl w I was referred by a co-worker who had recently bought a car from Arrow Ford. I was a first time car buyer, with less than perfect credit. Adam Keidl was great to help me find a car in the perfect price range that would fit my requirements. My husband and I showed up right around 5 pm, Adam worked diligently with us to get all the paperwork signed and submitted for the financing companies. Though everything was closed at that point we were able to get one response which allowed us to have the car and come back the very next day and sign all the papers. I was very pleased with not only Adam's service and friendliness but also everyone else who helped with our financing. I will definitely refer people to Arrow Ford. I could not have asked for a better buying experience for my first time. Thanks Adam! More
Perfect family car I gave Arrow Ford a call one day and basically stated that I was looking for a new family vehicle. The receptionist was very nice and patched me thro I gave Arrow Ford a call one day and basically stated that I was looking for a new family vehicle. The receptionist was very nice and patched me through to Adam Keidl. I told Adam exactly what I was looking for and what price range we needed. My husband and I were able to come in two days earlier than our scheduled appointment and Adam was able to accommodate us. All it took was one look at the vehicle we now have and we were hooked. The space was exactly what we needed for our family. We are enjoying our new family vehicle so much and can't say thank you enough to Adam, as well as Jerry (Mgr.) Josh (finance) and Greg (finance). We loved our experience and plan on using Arrow Ford for our next buy as well. More
Wooooooooooooo Best service I've had in my life! Anthony is wonderful! He helped us the whole way through and helped me find my perfect car:) Best service I've had in my life! Anthony is wonderful! He helped us the whole way through and helped me find my perfect car:) More
Right Place Right Time I have to say Arrow Ford was a blessing. My Explorer broke down. It was the first day of vacation. First time in nine years I had to use AAA. There w I have to say Arrow Ford was a blessing. My Explorer broke down. It was the first day of vacation. First time in nine years I had to use AAA. There was no repairing the Explorer. Time was close to closing time for the dealership and the Bank. The final hour my banker and Arrows financing was down to the wire. I needed a vehicle in the worst way. I was shown a two thousand twelve Ford Escape. In great shape. Several people stayed to help me. An hour and a half after closing I was very pleased to say everyone unlocked the back garage so I could retrieve my belongings. The Escape was filled with gasoline. Belongings in the Escape and on my way to Longmont Colorado. Everyone worked hard for me without complaining it was closing time and a Friday to boot. Smiles on every ones face at seven thirty I drove off the lot and in a super mood. I have told everyone that would / will listen that if your in need of a new or used vehicle to go to Arrow Ford in Abilene Tx for the best deal in the state of Texas. I cannot remember every ones name. There was another gentleman that helped with everything as well as Joe Nelson and Kyle Wassar. Everyone was the best. They called the next day to inquire how the vehicle was handling. I let them know it drove like a dream. Great on gasoline. Great handling in the mountains. My son drove it too and really liked it.. I told him when he was ready for another vehicle to meet me in Abilene Texas at Arrow Ford and he would get the best deal ever with the nicest people. More
Best Car Buying Experience We Have Ever Had We ordered a 2015 Ford Explorer XLT in Bronze Fire after our car was totaled in a recent hail storm. Adam Keidl and the rest of the team at Arrow Ford We ordered a 2015 Ford Explorer XLT in Bronze Fire after our car was totaled in a recent hail storm. Adam Keidl and the rest of the team at Arrow Ford were wonderful to work with! They got us exactly the car we wanted, at the price we wanted to pay. It was perfect! They explained everything to us, introduced all of the different members of the different ares (ie sales, service, parts) made our first appointment for an oil change, and made sure we knew how to find the replacement key code! We have never felt so taken care of buying a new car! More
Still the Right Choice Having once been a part of the team at Arrow, I had a chance to get to know the heart of the people who work there and see the type of integrity empl Having once been a part of the team at Arrow, I had a chance to get to know the heart of the people who work there and see the type of integrity employed each day by the staff. Integrity, honesty and quality service is the backbone of Arrow Ford. I have been on the hunt for a while now and Adam found just what I needed for the family. From sales to finance they provide a smooth and enjoyable ride to the finish line. Even with all the upgrading and re-construction to the building, they handled my transaction in a timely and effective manner. Thanks Arrow team for walking the walk and not just talking the talk. More