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Arrow Ford Inc.

Abilene, TX

4.1
462 Reviews

4001 S 1st St.

Abilene, TX

79605

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462 Reviews of Arrow Ford Inc.

June 25, 2015

Very Pleased I had a fantastic experience! The staff is VERY military friendly and they were a big help. My representative became one of the first friends my wife More

by Mr. Drawdy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Zenita Robles
March 12, 2015

Would definitely recommend Arrow Ford! Very pleased with our experience at Arrow Ford! Tisha Westbrook was our Sales Consultant and was very friendly and helpful....and Joshua Davis in Fina More

by Ladyjane65
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tisha Westbrook, Joshua Davis
February 15, 2015

No One answers phone in service or returns our message We have been trying for weeks to get our Expedition, 2014 in for the 5000 mile check up. No one ever answers the phone in the service dept. or return More

by Stev
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don't know
November 05, 2014

A First Time In my life I have purchased 4 vehicles. Every time I have left the dealership I have had a feeling as if I have been hosed or rodgered but good. Arro More

by Richard Evridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
October 23, 2014

shamonica Morton Brant is an exceptional person and he worked with me every step of the way. The process was quick and easy. I love my new car also thanks for filling More

by Shamonica Morton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brant Bunker
Oct 24, 2014 -

Arrow Ford Inc. responded

Shamonica, we are happy to hear that you were satisfied with your car-buying experience at Arrow Ford! We appreciate your kind words towards Brant as we always strive to provide the best service possible to our customers! Thank you for your business and we hope to see you again!

October 06, 2014

Great Customer Service Adam made the process easy and was friendly the entire time. Finance guy, Joshua, was also very nice. We are very happy with our truck and very happ More

by blguswilson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Davis, Adam Keidl
Oct 20, 2014 -

Arrow Ford Inc. responded

Thank you for your kind feedback! It makes us proud to hear that Adam delivered great customer service during your recent purchase, and that Joshua helped make the finance aspect easy and hassle-free. We are glad to hear that you already love your new vehicle. We appreciate your review and business, and we look forward to serving you again in the future!

September 26, 2014

Mamas new ride Our kids have outgrown the need for a mini van. So we decided to look for a car. When we left Sweetwater I had Arrow Ford in mind to start looking. Me More

by bobby.fisher.543
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Calderon, Scott Pugh
Sep 30, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your purchasing experience with us, Bobby! We are very proud to hear that Armando and Scott took such great care of you and made your purchase an easy and hassle-free one. It’s great to know that because of this you will be a repeat customer at our dealership. We appreciate your kind review and business, and we look forward to serving you again in the future. Enjoy your new car!

September 26, 2014

Hard to find Explorer After looking at serveral dealerships both local and dallas. I found Adam Keidl by far the easiest to work with (even with a couple of strange request More

by ricke9590
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
Sep 30, 2014 -

Arrow Ford Inc. responded

Thank you for your kind compliments about our sales staff! It makes us very proud to know that you found him to be the easiest and most friendly person to work with during your recent search for a new car. We appreciate your review and business, and we look forward to your next visit!

September 18, 2014

Purchase of a "new" used Toyota Adam Keidl was outstanding in his service and assistance to me. I am one of those folks who is always reluctant to purchase a new vehicle. Don't like More

by bfahrlender
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Keidl
Sep 23, 2014 -

Arrow Ford Inc. responded

Thank you for sharing your recent purchasing experience with us! It makes us proud to hear that Adam was able to make a situation that you were apprehensive about a great one that you are satisfied with all around. It’s great to know that he was able to get you the car you wanted for a great price. Your business and recommendations to family and friends are greatly appreciated. We look forward to serving you again in the future, and we hope you continue to enjoy your new Camry!

September 15, 2014

In with the new! After getting my car totaled because of the hailstorm it was time to go car shopping not because I wanted to but because I had to and I will say that More

by arianavilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Wilson
Sep 18, 2014 -

Arrow Ford Inc. responded

We are glad to hear that our team was able to help you find a new car that was perfect for you after yours was totaled in the hail storm. It makes us proud to know that Adam delivered such great customer service and was helpful all throughout your purchasing experience and even after. We appreciate your business and we look forward to serving you again in the future!

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