Arrigo Dodge Chrysler Jeep RAM West Palm Beach
West Palm Beach, FL
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 11:00 AM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Arrigo Dodge & Chrysler service and sales is as sour as the lemons they sell. Have a 2007 Town & Country with 1481 miles that drives like a used washing machine. Vehicle has been in for repair at 300 mil the lemons they sell. Have a 2007 Town & Country with 1481 miles that drives like a used washing machine. Vehicle has been in for repair at 300 miles and now at 1480 miles. As per usual it is the customers imagination and nothing could be found wrong. Wanted to trade in the vehicle for another but was told now that the 2008's have arrived my brand new vehicle is depreciated by 2 years rather then a year after 30 days of owning it. BIG SCAM ****BEWARE**** better deals and honesty on Ebay. More
CAUTION: Stay Away from Arrigo Chrysler-Dodge-Jeep! CAUTION: Stay Away from Arrigo Chrysler-Dodge-Jeep! Arrigo DCJ completely misdiagnosed what was wrong with my car, a 2002 PT Cruiser. As a result, CAUTION: Stay Away from Arrigo Chrysler-Dodge-Jeep! Arrigo DCJ completely misdiagnosed what was wrong with my car, a 2002 PT Cruiser. As a result, a repair that should have cost about $350 ended up costing me upwards of $1000 -- possibly much more, actually. Specifically, I took my car in to get an ignition problem fixed: Sometimes the car would start; other times it wouldn't. Arrigo replaced the battery and the starter. However, over the next 6 months, I had to take my car in five (yes, FIVE) times as the ignition problem recurred over and over. As it turned out, on the final visit (in early January 2007), Arrigo determined the ignition problem was due to a faulty ignition cable. This means that, several months earlier when Arrigo replaced my battery and starter there was NOTHING AT ALL wrong with my original battery and starter. In other words, they replaced a good battery and starter with... a good battery and starter -- and charged me hundreds to do so. So, of course, I wanted a refund for the cost replacing my original battery and starter as those two items never should have been replaced in the first place. That's only fair, right? Well... despite contacting the director of Arrigo's Service Department (Mr. Corman) by certified mail and by e-mail over a three month period, I didn't hear so much as a peep back from him or from anyone else at Arrigo for that matter. I definitely got the impression that Arrigo DCG had no intention of refunding me for parts (and labor) that never should have been replaced. That's what Arrigo Dodge-Chrysler-Jeep -- once an honorable company in my eyes -- has become. And that's a darned shame as Jim Arrigo -- the company owner -- is one of the most respected businessmen here in South Florida. Yet, it seems that Mr. Arrigo really doesn't know how customer complaints are being handled by his own staff. I'm sure if he knew, he'd be very disappointed. So, if you have a problem with your Chrysler, Jeep or Dodge, STAY AWAY from Arrigo DCJ and take your business to another Chrysler, Jeep or Dodge dealership. From what I can make of it, Arrigo DCJ just no longer cares about customers who they have treated unfairly. At least that's my opinion about it all. P. S. As of this writing, Arrigo DCJ *still* has not responded to my communiques to them. I have never seen a worse case of "customer service" in my life. Ever. More