Arrigo Dodge Chrysler Jeep RAM West Palm Beach

He sold me a CERTIFIED PREOWNED car with Bald Tires and refused to replace them. They have it in service department now i have rental. refused to replace them. They have it in service department now i have rental. More

DO NOT BUY A USED CAR AT ARRIGO!!!!!!!!!!!!!!!!!! My DO NOT BUY A USED CAR AT ARRIGO!!!!!!!!!!!!!!!!!! My initial experience with Arrigo was AMAZING! Both my sales person and manager were extremely nice DO NOT BUY A USED CAR AT ARRIGO!!!!!!!!!!!!!!!!!! My initial experience with Arrigo was AMAZING! Both my sales person and manager were extremely nice which made me more comfortable buying the car even though they wouldn't budge in price. I walked away with a used 2010 Chrysler Town and Country feeling happy with the safe purchase for my young family. The sales person told me as I was test driving the vehicle that the reason the dvd players were not working was because there wasn't a dvd in it. I trusted her and the next day when I went to play a dvd for my daughter....reality hit that they really just didn't work. I brought the van back to Arrigo and told them and they said they would fix it within a week. A week went by with no word from Arrigo when all of a sudden I started smelling coolant. Before I could get home I was stuck on the side of the road with a 1 year old and a overheated car. I brought the car to Arrigo and was told once the car is off the lot "ITS NOT OUR PROBLEM" I told them I was assured they checked the car, all the fluids, and it went through an inspection process. They reluctantly agreed to cover half which left me with a near $300 bill after purchasing a $17,000 car 2 weeks prior. Everyone was EXTREMELY RUDE, especially managers Bob and Eric. Luckily, a FIAT manager overheard what was going on and stepped in to help me. My husband was also looking to buy a truck and was dealing with the same sales person who sold me my car. As we were leaving I told the FIAT manager we would never purchase a car from Arrigo again and he assured me it would be fine. Against our better judgement we went back to look at a car we found online. We explained that we would feel more comfortable purchasing the car if we could have 30 days to bring it back and have it checked out if something were to go wrong. Ofcourse it was point blank. NO we don't do that, and wouldn't even speak to her manager. I couldn't even fathom the idea of test driving the car so we walked. After that we went back to FIAT to thank the manager for all his help and kindness and he had one of his very nice and polite employees show us the car. It was a used Ford Explorer that looked beautiful and brand new from the outside. When we got in it the windows did not work, neither did the back air conditioner, the breaks were completely shot, and the service engine light was on. Arrigo was honestly trying to sell a car like that in it's present condition. DO NOT BOTHER!!!!!!!!! If you want a new car I would suggest bypassing the main building and working with Redick in FIAT. He is very professional and friendly. He can sell any car not just FIATS. More

I went to visit Arrigo because of the "$8000 over book on trade in or double your down payment" ad on TV. I finally visited them after seeing the ad over and over again. Dodge had some customer incen book on trade in or double your down payment" ad on TV. I finally visited them after seeing the ad over and over again. Dodge had some customer incentives and I figured it was time to buy a car. They had the exact car I wanted, but they tacked on a "market adjustment" which eliminated the incentives. They essentially keep the incentive that is supposed to be passed to the consumer by tacking on the "market adjustment." Randy also stated the dealer takes a loss with incentives, but not true according to "dodge incentives" dept. The incentives are reimbursed to the dealer. Randy's response to my inquiries was, "Profit is not a dirty word!" I emailed the General Manager, John a week ago but have not heard a word. I give the lowest score in all categories because Customer Service is non-existent (no call back), Quality of work is nil (false/misleading advertising), Friendliness is lacking (snide remark about profit), Overall Experience was the worst I ever encountered (purchased 6 cars from 6 non Arrigo dealers prior). More

Just wanted to advise; Tony Neterer has been very instrumental in keeping a smile on my face each time I visit Arrigo. His Professionalism & "Can Do" attitude are very appreciated. He's been very kno instrumental in keeping a smile on my face each time I visit Arrigo. His Professionalism & "Can Do" attitude are very appreciated. He's been very knowledgeable and responsive to my questions and concerns, which is one of the main reasons, "Why" I always return to Arrigo for all my Vehicles & Service. Please give Tony a "2 thumbs up" for his continued excellence in Customer Service. More

these people advertise they will give u more for your trade than its worth all they do is lie lie and lie more than do not honer anything they advertise they just hope that your some sucker and try u mun trade than its worth all they do is lie lie and lie more than do not honer anything they advertise they just hope that your some sucker and try u munipulate you never been lied to like these people i would never ever go back More

The dealer damaged my new truck and management will not talk to me for any resolution. It also has been almost 2 months and they still owe me over payment money. There is no integraty or customer service talk to me for any resolution. It also has been almost 2 months and they still owe me over payment money. There is no integraty or customer service from the owners to the management staff. Go to another dealer. More

Overall Arrigo was a great dealer to work with in the purchase of my new vehicle. Mike Fallon the salesman worked with me to get the right deal to fit my needs. He was friendly as well as very curtious. purchase of my new vehicle. Mike Fallon the salesman worked with me to get the right deal to fit my needs. He was friendly as well as very curtious. Lennox who was in finance as well, reviewed all options with me that would work for me. I will definitely refer Arrigo to family and friends. More

This is not the 1st time that I have purchased from Arrigo Dodge for my company vechiles. I also have a great experience with my trade in & felt that I was treated very fairly. I would recommend anyone Arrigo Dodge for my company vechiles. I also have a great experience with my trade in & felt that I was treated very fairly. I would recommend anyone come to your West Palm Beach location & to ask for Mike Fallon, He made my experience very pleasant. David Iannacone in finance was also great to work with. More

Mike Fallon was sincerely such a genuinely nice person who seemed to sincerely care about finding the correct vehicle for me within my price range. I never thought buying a car could be so easy and enjoya who seemed to sincerely care about finding the correct vehicle for me within my price range. I never thought buying a car could be so easy and enjoyable and I attribute this experience to Mike! More