Arrigo Dodge Chrysler Jeep RAM West Palm Beach

Overall Rating - Positive. We found the car we were interested in on Autotrader. E-mailed the dealership on a Thursday evening just before closing to see if the car was still available. Received an interested in on Autotrader. E-mailed the dealership on a Thursday evening just before closing to see if the car was still available. Received an e-mail response from Viard within 15 minutes confirming the vehicle was available and asking if we were interested in seeing/driving the car. We replied we were and set up a time after work on Friday. Viard provided me his contact info and asked that I call when we were on our way which we did. I explained to Viard that we did not have much time to spend. When we arrived, Viard had already went to bring the car around for us to look at. The vehicle was exactly what we wanted (looked like it just came off the showroom floor)so we test drove it with Viard. He was friendly and we enjoyed talking with him during the test drive. After driving the vehicle, we decided we wanted to purchase it if the dealership would agree to our offer. Again, understanding that we did not have much time to spend, Viard commmunicated our offer to his management and after a short discussion, we agreed to a price near our offer and what we considered reasonable (actually a very good deal) and within our budget. Viard facilitated the timely completion of the paperwork, had the vehecile washed and helped us transfer the items from our trade into our new vehicle in a short amount of time which we appreciated. It was a quick (2 hr max) and postive experience and thus far we love the Fusion! We would recommend the dealership (not my first experience with them but first purchase) and certainly would recommend Viard. He called to follow-up on the purchase the next day then again about two weeks later and all is well with the car. Very nice guy, we wish him well and we were glad he received his cut on our purchase of the vehicle. More

Was definitely going to buy a new Jeep, but I wasn't in a hurry. The folks at Arrigo made it impossible for me not to walk away with a new Jeep Wrangler Sahara. Great people... Fair price and very pleasant hurry. The folks at Arrigo made it impossible for me not to walk away with a new Jeep Wrangler Sahara. Great people... Fair price and very pleasant buying experience. Don't buy until you speak with these guys. You want regret it! More

My new car purchase experience was very enjoyable. I thought the sales team was low pressure and was happy with how much time Tom spent with me; answering my questions patiently and making sure I was co thought the sales team was low pressure and was happy with how much time Tom spent with me; answering my questions patiently and making sure I was comfortable with what I was getting. Thanks for everything! More

Mike did an exceptional job of answering my questions and working with me to secure the vehicle I was looking for. While working with car sales professionals can be difficult at times, Mike was extremely pro working with me to secure the vehicle I was looking for. While working with car sales professionals can be difficult at times, Mike was extremely professional and personable. I would heavily recommend him to my friends and family for their future car purchases. More

This was a really pleasant buying experience. My This was a really pleasant buying experience. My salesman was Mike Fallon, and I feel very lucky to have had him help me buy my car. Mike was frie This was a really pleasant buying experience. My salesman was Mike Fallon, and I feel very lucky to have had him help me buy my car. Mike was friendly and helpful, and patient. I had planned on just looking that day, and Mike made it possible for me to buy and drive it home. Everyone should be so fortunate to have him help them with their car buying experience. I would highly recommend Arrigo Dodge dealership to all my friends. sincerely, Carol Jankuv More

The dealership was great! All of the people we delt with were super friendly and willilng to help out. Would definetely use the dealership again! were super friendly and willilng to help out. Would definetely use the dealership again! More

I vowed a few years ago, when I had a bad experience there, never to return to Arrigo Dodge. This is when your Sales Lot was near I 95 and Okeechobee in West Palm Beach. I was looking for a Jeep Patri there, never to return to Arrigo Dodge. This is when your Sales Lot was near I 95 and Okeechobee in West Palm Beach. I was looking for a Jeep Patriot for my Granddaughter and saw an ad in the newspaper from Arrigo, so I thought I had nothing to lose to drive out and just look. I was greeted by Mike Fallon, and explained that I was just looking, and I relayed the bad experience to Mike , and even though he knew I was just looking, he took the time to show and explain the Jeep Patriot to me. He also explained that there was excellent Chrysler products as well. He offered a test drive and I declined as this was a Jeep for my Granddaughter. Mike spent his time and effort finding just the right Jeep Patriot that my Granddaughter wanted. She wanted Black (and there were not many to be found), and other specifics that she wanted. After several weeks of searching, Mike found the exact Jeep that she wanted. I want to thank Mike for all his efforts, and remind you that he is an excellent representative for your company. He changed my mind about Arrigo, and I would be happy to send anyone to see Mike if they were looking to buy a car. Thank you Mike! More

I went to Arrigo lokking for a used car after reading some great reviews about the quality of both the sales and service departments. I found that that every employee I encountered to be friendly and hel some great reviews about the quality of both the sales and service departments. I found that that every employee I encountered to be friendly and helpful. When the car I had seen on line was not exactly what I wanted, Viard found another (I wanted something small, but it had to be stick shift. Turns out that's not an easy order to fill.)that far exceeded my expectations. I cant yet speak for the work in the service department, but after I took delivery of my car Viard took me there and showed me around and introduced me to one of the service managers. All in all I couldn't aks for a better carbuying experience. More

The communication and follow up we received from Mike Fallon was timely and specific. We had a great experience overall while making our vehicle selection, and purchase. Mike did not try to sell us a veh Fallon was timely and specific. We had a great experience overall while making our vehicle selection, and purchase. Mike did not try to sell us a vehicle, he listened to what we thought we needed, provided information around those needs, and let us buy the vehicle we wanted. If that was a sales tactic, then great, it worked for us. We did not feel like we were being pushed in one direction or another. Mike, thanks for being a professional! Ron & Elsa Bazil More

My new car buying experience was fair, just don't be fooled by the no hassel claim. If you want to pay a good price be prepared for a little hassel but it is completely worth it! I LOVE my new car! fooled by the no hassel claim. If you want to pay a good price be prepared for a little hassel but it is completely worth it! I LOVE my new car! The staff at Arrigo was courteous and professional. The down side is that the process took ALL day; started at 10:15am and didn't finish until after 5pm. This is my second time buying a car from Arrigo. Which I think speaks for itself. I would not have returned if I didn't like their service. The sales department is good and the service department works quickly to get the job done and the prices are reasonable. Thank you for my new toy! More