Arrigo Dodge Chrysler Jeep RAM West Palm Beach

Could not make a deal !!! My mom and I drove up to WPB from Miami to look at 2 cars with an advertised low price ( with discounts) posted on Arrigo's website. I called ahead a My mom and I drove up to WPB from Miami to look at 2 cars with an advertised low price ( with discounts) posted on Arrigo's website. I called ahead and the salesguy (Daniel) told me that all the discounts would probably not be applicable. I took a chance anyway and we drove to Arrigo (about 80 miles) and took a test drive in one of the cars. The car was OK but I was not actually in love with it. The sales manager came out and the 4 of us (salesguy, sales manager, mom, myself) sat down at a table to discuss a deal. We wanted to pay CASH by the way. The sales manager offered a price $900 something dollars ABOVE the price on the website...saying that I did not qualify for the other discounts. I hesitated and the salesguy said "If we offer you the price on the website will you buy it"? I said that I would have to think about it and went outside to look at the car again ALONE. After looking at it again I decided that I WOULD buy it for the advertised price and went back inside. THEY, apparently, had decided in the interim that they would NOT go any lower in price. The sales manager told me (twice) that Mr. Arrigo would lose money. I think Mr. Arrigo probably has plenty of money. He also said "Did you drive up here to buy something or just think about it"?......Now in my opinion that was just a rude comment and touched a nerve with me BIG TIME. I said I would think about it AGAIN and we said our goodbyes cordially and left. In the meantime (a week) no follow call from them. I might have met them half way or even all the way on the price. Anyway, it was not a good experience. One would think that they would at least make a follow up call. If they're not that interested .....then I guess neither am I. More

Carter knew we had been looking at jeeps and were ready to purchase. He did not keep trying to sell (that gets really old). I loved the pace- he adapted to our buying style beautifully. He really knew what to purchase. He did not keep trying to sell (that gets really old). I loved the pace- he adapted to our buying style beautifully. He really knew what he was doing and it gave us confidence in moving forward. We also had the pleasure of having Lennox take us through the financing process. I have never before sat in the f and I process with such little stress. He got us a good rate. He then came through with a better rate the next day - who does that? These two employees worked with us after closing time like we were the most important business of the day. I will recommend Carter, Lennox, and Arrigo to anyone looking for a new car. More

Awesome experience This was my first time buying my own car by myself. Michael London was extremely helpful with the process. He was very informative before, during, and This was my first time buying my own car by myself. Michael London was extremely helpful with the process. He was very informative before, during, and after the test drive. I was positive that the 2014 Dodge Challenger R/T was the car I wanted. Even though my car payments are higher then what i originally wanted I felt like both Michael and Lou (sorry i forgot his last name) did they best they could under the circumstances to get me the best deal, for which I am very appreciative of. Thank you for everything, -Joey Mammino More

The Salesman Kieth Griffin was a real friendly guy, he was nice, not pushy and was really the only good part of the car buying experience. Keith Griffin should be commended and praised for his friendly w was nice, not pushy and was really the only good part of the car buying experience. Keith Griffin should be commended and praised for his friendly work ethic. Now to the rest of this crappy dealership, the sales manager was a grouch who was playing hardball with nickels and made the whole experiene as friendly as a trip to the dentist for a root canal. This next sentence goes to Jim and John Arrigo, I have bought two cars from you already and will probally not be back. I got in my new vehicle I purchased after 3 hours on the lot and signing about 16000 forms and the tank was at half, it was on Empty during the test drive. I asked the salesman why the tank was not full and was only at half. I was told "we put $35.00 dollars worth of gas in the tank at this dealtership." Well I found out that to be a huge dam lie because i have filled up the tank 3 times so far since I owned the car and it ranges from $44-$49 dollars to fill the tank when the empty light is on, so $35.00 would of got alot more gas then half. You cheap xxxxxxxx with you $599.00 dealer fee b.s. and your hard ball managers and you wont fill the tank after purchasing a $20,000 dollar car, never again will you get a penny from me. That half a tank of gas just cost you 50,000 dollars worth of potential new car purchases in the future More

For the past 14 years, I have dealt exclusively with Russ Wernisch. He is truly the best there is! He was able to get my son a used vehicle with low mileage in his price range, and went to Car Facts to print Wernisch. He is truly the best there is! He was able to get my son a used vehicle with low mileage in his price range, and went to Car Facts to print all information for me on the vehicle. His integrity is beyond impeccable, and he also introduced us to Rodney Maharrey, who handled all of the financial stuff. I have purchased or leased 4 vehicles from Russ, he has also sold to my room mate and a friend of mine. The service department person, Linda Chew, is also great to deal with. I just can't see going anywhere else as long as Russ is there!! More

I had a hassle free car buying experience! Tom Vargas is a great asset to the vehicle industry, he was extremely knowledgable in all aspect of our purchase. a great asset to the vehicle industry, he was extremely knowledgable in all aspect of our purchase. More

Great service they got me best price helped me with everything . I couldn't ask for more . I would and will recommend this place to anyone . everything . I couldn't ask for more . I would and will recommend this place to anyone . More

I knew that I wanted to buy a new vehicle, but I wasn't sure that I wanted the Jeep. Also, my past experiences left me dreading the whole "car-buying" experience. However, I was thoroughly impress wasn't sure that I wanted the Jeep. Also, my past experiences left me dreading the whole "car-buying" experience. However, I was thoroughly impressed by my experience at Arrigo, and in particular with Carter Lee. He was very professional, as well as courteous. I couldn't have asked for a better experience. I will definitely recommend Mr. Lee and Arrigo to my friends and family. More

Wonderful experience and best customer service. Will definitely back for service. Amir was so informed. The sales gal. Donna went above and beyond to make me feel informed. Robyn in finance was very pro definitely back for service. Amir was so informed. The sales gal. Donna went above and beyond to make me feel informed. Robyn in finance was very professional. Over all a plus More

I have given the above ratings because everything about my experience at this dealership was a positive one. I got there happy and left even happier. Any question I had it was answered very descriptively a my experience at this dealership was a positive one. I got there happy and left even happier. Any question I had it was answered very descriptively and customer service was phenomenal. I brought my parents with me today and we all left happy. We all agreed that it was a smooth visit and I left with the perfect car and an incredible price. Jose Reyes was a very helpful and nice sales associate. More