Arrigo Dodge Chrysler Jeep RAM West Palm Beach

I received a recall letter in the mail stating my car had to have a part changed at no cost to me. I called for an appointment and gave them the recall number and the girl said I could wait for the car. Wh to have a part changed at no cost to me. I called for an appointment and gave them the recall number and the girl said I could wait for the car. When I got there no one greeted me and I waited by my car for 5 -10 minutes until I found a errand boy and asked him if someone wouold help me... After meetig with the service guy, I was told it would take a few hours and I should go home. So I waited 30 minutes for the van, and they took me home. Three hours later, I get a call at home telling me they did not have the part in stock and would have to arrange for another appointment in 5-7 days... One hand does not know what the other is doing... while I was there the waiting room was very crowded and everyone was complaining about the time and service they were receiving that day... More

I did not feel pressured into buying from my salesman. He was polite and helpful and so was everyone else at Arrigo Dodge Chrysler Jeep. He was polite and helpful and so was everyone else at Arrigo Dodge Chrysler Jeep. More

We had a great overall experience. The only thing that surprised us was when we took possession of our new car, we found it had been washed and shined but the window sticker and another sticker on the bac surprised us was when we took possession of our new car, we found it had been washed and shined but the window sticker and another sticker on the back had not been removed. This should have been done before the car was delivered to us. Our sales consultant was able to remove the window sticker but we had to remove the other sticker when we got home since it was stuck on the back of the car and would not peel off. We ended buying some glue remover to get the sticker off the next day. More

Bought a Jeep Patriot from this dealership September 2010. From then on everything went downhill. Went in for oil change service staff very rude went back again for an oil change and to have tires inf 2010. From then on everything went downhill. Went in for oil change service staff very rude went back again for an oil change and to have tires inflated, and screws that were holding car together kept vibrating out, again horrible customer service. Recently had questions about roadside assistance nitro contract was offered zero help, the operator Jen did not listen to me for anything all I wanted was the number for the towing she ket putting me through to the service department. She put me throught to someone that did not know anything about the contract they sign you up with when you buy the car as he was not there when they offered this service he was going to put me on with someone that did but hung up on me, when I called me back Jennifer put me on hold for 5 minutes, put me through to voicemail and then when the call transferred back to her she hung up. This is the worst experience I have EVER had with a dealership. They do not listen, they do not follow up. The people that worked on my car drank and ate while in it and apparently spilled soda in it and never cleaned it up. I don't even eat or drink in my car. I will not go back to these people nor will I recommend them to anyone!!! EVER! Thankfully I have a personal mechanic that I have used for years and he actually used to work for Chrysler, Jeep, Dodge and this same dealship offered him the service manager position not long ago. Thankfully he did not take it. I will pay anything from now on even if it is something under warranty I do not care whatsoever as I will NEVER go back to Arrigo. And do not bother writing to the owners as they do not respond back. More

The sales agent was very helpful and friendly. I had put off the purchase for several months because I dreaded the thought of some high pressure sales pitch. I had investigated online to determine what mode off the purchase for several months because I dreaded the thought of some high pressure sales pitch. I had investigated online to determine what model I wanted and which accessories. Tom helped me find the perfect car and the price was inline with what I expected based on the information I had found online. They even gave me as much for my trade in as I had paid for the car two years prior. Financing went smooth and they were able to get me a great interest rate and an affordable payment. Overall the experience was fantastic. I would highly recommend Arrigo and Tom for your next purchase. They helped me find the perfect car at the perfect price. More

I would like to thank Tom Popiel and all of the many people that assisted in the purchasing of my new Charger.As i said before i have purchased two other dodge ram pickups in the past. I really am pleas people that assisted in the purchasing of my new Charger.As i said before i have purchased two other dodge ram pickups in the past. I really am pleased with your service department with all the treatment that i recieve.Once again i look foward in dealing with Arrigo Dodge and will recomend anyone to your dealership.Thank you very much Tom. More

Saw a car on the internet after months of looking. Asked for info that night and was called by Tom the next day. Very helpful and got the deal done. They tried very hard to meet the price I wanted to be at. for info that night and was called by Tom the next day. Very helpful and got the deal done. They tried very hard to meet the price I wanted to be at. +++++!!!!! More

Overall i had a good experience at the dealership. I had originally contacted Arrigo via the internet and let the sales team know exactly what i was looking for and they were able to point me in the right d originally contacted Arrigo via the internet and let the sales team know exactly what i was looking for and they were able to point me in the right direction. David was a knowledgable salesman and workd hard to get the deal done. More

YOU LIVED UP TO THE DEAL THAT I WAS LOOKING FOR. I WILL YOU LIVED UP TO THE DEAL THAT I WAS LOOKING FOR. I WILL CERTAINLY TELL MY FRIENDS ABOUT YOUR DEALERSHIP. P.S. I WAS AMAZED AT THE NUMBER OF VEHICLES YOU LIVED UP TO THE DEAL THAT I WAS LOOKING FOR. I WILL CERTAINLY TELL MY FRIENDS ABOUT YOUR DEALERSHIP. P.S. I WAS AMAZED AT THE NUMBER OF VEHICLES THAT YOU HAVE IN STOCK. I GUESS THATS WHAT MAKES YOUR DEALERSHIP SO GREAT THAT YOU ARE ABLE TO HAVE SUCH A SELECTION TO CHOOSE FROM. More

From the moment of walking into the dealership I was greated with a friendly face and was assisted immediatley. My sales rep. was David Kelly and provided the highest level of customer service anyone co greated with a friendly face and was assisted immediatley. My sales rep. was David Kelly and provided the highest level of customer service anyone could ask for. I told him my time was limited and he made sure everything was completed in a timely manner. My next stop was financing which I made sure to start in advance so when my time came with the finance officer everything moved along very quickly. He was very professional and provided a full explanations of the the documents I was signing. Then came the delivery of the vehicle. Unfortunately the vehicle I chose was in another location. But once again a very professional person, Mark, drove me to that location and then took the time to go over all the features. And to make the experience even more fullfilling I had the privlage of meeting Mr. Arigo himself. It's nice to see the owner in and making sure the customers are happy. I would recommend Arigo to everyone I know. More